Ratings based on 26 Verified Reviews

4.3 out of 5
88% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 27, 2017
Good Breakfast ok
Comment from Hotel Management
Feb 6, 2017 by Crystal, Hotel Management
Dear Valued Guest, Thank you for staying with us. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Central to all shopping & fairgrounds

Posted Dec 27, 2016
Location: State fair grounds are close and bike/walking/running trails (Katy Trail) is good.
Hotel was comfortable and clean. Staff was nice. Pool was clean and great temps.
Comment from Hotel Management
Jan 17, 2017 by Crystal, Hotel Management
Dear Guest, Thank you for staying with us. I am happy to hear you had a good stay!
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Dec 26, 2016
Pros: Convenirentcy
Cons: Rates could be lower
Location: Always like to go to Colten's,hobby lobby all close
Expedia told me hotel was booked accept for 2 rooms could not get any good deals but during our stay were only 7 cars all night!
Comment from Hotel Management
Jan 24, 2017 by Crystal, Hotel Management
Thank you for staying with us and giving us your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel was very nice. Clean and friendly staff.

Posted Oct 17, 2016
Hotel was very full. The only issues we had were with noise. Very loud and hard to sleep.
2 out of 5
by A verified traveler from M

Posted Aug 10, 2016
Stayed in a first floor room next to gym with mildew smell and poor lighting. Moved to Hotel Bothell which is downtown, older but classy, less expensive and very pleasant
Comment from Hotel Management
Aug 15, 2016 by cpackham@live.com, Hotel Management
Thank you for your feedback
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 2, 2016
Mom and boys trip. Breakfast had hot and cold options. It was decent. Definitely better than just cereal and a bagel. Coltons next door is always great for dinner. Great place to stay!
Comment from Hotel Management
Aug 4, 2016 by GM, Hotel Management
Dear Valued Guest, We are happy to receive your 5 star rating of our Holiday Inn Express & Suites! We were happy to be of service to you and glad you all enjoyed the breakfast. Please keep us in mind for future visits. Sincerely, Crystal M. General Manager
1 out of 5
by A verified traveler

Horrible customer service

Posted Feb 15, 2016
Pros: Pillows
Cons: Customer service
Location: Sedalia MO
Was charged over $600 more than room cast. Took over 2 hours to check in.
Comment from Hotel Management
Feb 24, 2016 by Manager, Hotel Management
Well you smoked in two rooms and at check in you were told these were non smoking rooms and if you choose to smoke or bring pets you would be charges 350.00 . We have talked with you several times so you understand why you were charged . We have policy in place for a reason .
5 out of 5
Recommended
for Everyone
by A verified traveler from east coast Florida

Very clean and convenient hotel

Posted Jan 22, 2016
Pros: Cleanliness and staff were great and what I look for wherever I stay.
We stayed here for a family emergency for 4 nights. Hotel sits on edge of Sedalia right on highway 50 within 1- 8 miles of the hospital, major stores and restaurants. A Colton steakhouse is 50 feet away - very convenient. The hotel was extremely clean, staff was very accommodating, included breakfast was nice, pool was clean and warm. This hotel is not for you if looking for a nice environment as its surrounded by commercial stores and properties but it was a quiet property even though it was fully booked and in a main highway.
Comment from Hotel Management
Jan 29, 2016 by GM, Hotel Management
Dear Valued Guest, Thank you for your 5 star rating and great comments about our hotel and staff. Your satisfaction is very important to us! We hope everything is ok for your family. Sincerely, Crystal General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place to stay.

Posted Nov 30, 2015
Nice hotel. Bed was uncomfortable. Staff was nice. I don't have anything more to add.
Comment from Hotel Management
Dec 5, 2015 by General Manager, Hotel Management
Dear Valued Guest, Thank you for your review of our property and 5 star rating. We do like to hear from our guests. I am glad you liked the hotel and staff. I do apologize about the bed being uncomfortable for you. Sincerely, Crystal, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good stay

Posted Oct 12, 2015
As of 10/15, clean and comfortable. Beds werent too bad. Continental breakfast a plus.
Comment from Hotel Management
Aug 15, 2016 by cpackham@live.com, Hotel Management
Thank you for the great review