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Reviews of Restaurant Motel L'Étoile du Nord

2.5 out of 5
Restaurant Motel L'Étoile du Nord
1, chemin du Pêcheur, Pointe-à-la-Frégate, Cloridorme, QC

Reviews

8.4

Very Good

Rating 10 - Excellent. 36 out of 80 reviews" "
Rating 8 - Good. 29 out of 80 reviews" "
Rating 6 - Okay. 10 out of 80 reviews" "
Rating 4 - Poor. 3 out of 80 reviews" "
Rating 2 - Terrible. 2 out of 80 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yves

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

10/10 Excellent

Keith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Unfortunately dining room closed due to lack of staff. Host charming and friendly. Service clean and efficient
Stayed 7 nights in Jul 2022

10/10 Excellent

Viktoryia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing stay. Perfect view. Great owner.
Stayed 2 nights in Aug 2022

10/10 Excellent

Stefanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel is a great stop with an amazing view out your window. It is a close drive to Gaspe, but away from all the crowds. We seen a whale in the morning and lots of seals swimming by with their heads bobbing. The owners are very welcoming and warm people and will help with any of your questions.
Stayed 2 nights in Jul 2022

10/10 Excellent

Hai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Jul 2022

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great sleep
Very comfy beds! Sleeping to the sound of the ocean
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel accueil convivial, un des plus plus beaux coucher de soleil en Gaspésie, chambre simple super bien aménagée et décorée.
Stayed 1 night in Aug 2021

6/10 Okay

M, Planet earth...MONTREAL

Traveled with group
Liked: Cleanliness, property conditions & facilities
Very clean and quiet ,well located right by the water with excellent scenery, rooms could use a refresh.****Beware***the restaurant in the main building opens@ 8 and closes when ever they want....we were refused breakfast @950am.....be ready to go fo a drive if they don’t want to serve you!, Supper was good...although you would thing that being by the water and close to fishing docks they would use fresh not frisent fish .....
Stayed 3 nights in Aug 2019
Response from Sylvie on Sep 30, 2019
Sorry that we could not accommodate you for lunch despite the late hour. Thank you for your good comment.

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner was very welcoming. She made the family feel at home. The lodging facility was clean, homely, and had a touch of country-uniqueness. A very good escape from your standard hotel room accommodation. Now the best part - the food! Food prepared in the restaurant was nothing short of GOURMET. My wife and I had for appetiser, some grilled bourgots (whelks) which are local to the region, followed by grilled trout and cod. The kids also enjoyed their dishes. For dessert, please make sure to try the Pouding Chomeur (poor man’s pudding) - it is an incredible delight, quite ironic to its name. Thank you madam for the great hospitality.
Stayed 1 night in Aug 2019
Response from Sylvie on Sep 30, 2019
Thank's

8/10 Good

judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small motel,a lot of character
This quiet motel is on the coast, on a fine day one can sit on the lawn and just enjoy the peacefulness. The room was comfortable and one could sit outside. The restaurant was small but unique with a good choice on the menu, plus specials of the day. If it was low tide one could walk along the beach. The staff was very friendly although her english was minimal, as was y French, we could understand each other.
Stayed 1 night in Aug 2019
Response from sylvie on Aug 27, 2019
Thank's for this good review.

8/10 Good

Verified traveler

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice as well as bilingual, beautiful location right next to the St. Lawrence river.
Stayed 1 night in Jul 2019
Response from sylvie on Jul 20, 2019
Thank you very much.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and very good restaurant at the Hotel. Service and Food excellent.
Stayed 1 night in Jul 2019
Response from Sylvie on Jul 13, 2019
Thank's

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazinf
A-MAH-ZINF
Stayed 1 night in Jul 2019
Response from sylvie on Jul 9, 2019
Merci.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little motel on the ocean. Older but well kept. Good find
Stayed 1 night in Jun 2019
Response from Sylvie on Jun 29, 2019
Thank you very much.

4/10 Poor

Eran, Toronto

Disliked: Staff & service, property conditions & facilities, room comfort
Great location and amazing view from the back yard. The staff is very unwelcoming... No AC in the rooms!... the place (reception) shuts down at 8pm and no one there to assist you with any problem\need. A simple request like an additional towel will be declined. You will get only the basic, no more.
Stayed 1 night in Aug 2018
Response from sylvie on Sep 2, 2018
We are happy that you liked the location and desolate that you have not found us welcoming. We did, however, receive you past eight o'clock to serve you some beers. As for towels and bedding, you have everything you need for 4 people as you should be and as you paid. But you were five (??).

6/10 Okay

Marianne

Disliked: Cleanliness
Photo on website shows charming older historical building, but rooms are actually in a separate motel building, which is not air conditioned and is painted dark brown, so it was very hot. Only one window opened, so couldn't get a cross breeze. The restaurant was closed for breakfast. Beautiful area and view. Parking was very close so easy to move in and out. Room was quiet, but I could feel neighbors walking by the vibration on my floor. Fee for wifi.
Stayed 1 night in Jul 2018
Response from sylvie on Sep 14, 2018
We take note of your comments and try to make good use of them. Note that during your visit, we were waiting for a group that made that exceptionally we could not serve the breakfasts.

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, peaceful with great food
This is an amazing, qui.et and restful place, a long drive from anywhere on the Gaspe peninsular. The rooms are clean and well equipped, with a lovely light feel to them. Set by the coast you can take a walk along the beach and scramble on the rocks where a British ship wrecked over 200 years ago. The best bit though is the restaurant, the food is lovely, prepared on site and just great.
Stayed 1 night in Jul 2018
Response from sylvie on Aug 13, 2018
It was a real pleasure to receive you. Thank you for taking a moment to comment on your stay at our hotel.

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities
Staff was great we only had breakfast it was very good
Stayed 1 night in Jul 2018
Response from sylvie on Aug 1, 2018
Thank's

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to relax - needed longer
Remote, peaceful, French, friendly, beautiful scenery, i loved sitting close to the water just outside our room watching sea birds and even saw a couple of Dolphins rising from the sea. Lovely breakfast. Comfortable room, It’s a long way up the peninsula but worth the drive - totally - ideal place to stay prior to hitting Gaspesie and Formillon National Park or afterwards. Enjoy! You will
Stayed 1 night in Jul 2018
Response from sylvie on Jul 28, 2018
Thank you for your comment. We are glad that you enjoyed your visit to our establishment. Good luck.

8/10 Good

Jana, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location close to the see let us actually see the whales
Stayed 1 night in May 2018
Response from sylvie on Jun 2, 2018
Thank you for your comments and pleasure.

8/10 Good

Doug, southern ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 day stopover
Comfortable room, excellent food, whales and seals offshore, eagles. Relaxing 2 day rest stop, very good grocer 6 km up the road for all your needs. Room had no fridge which would be nice.
Stayed 2 nights in Sep 2017
Response from sylvie on Sep 2, 2018
Thank you for your kind words.

8/10 Good

Ian, Cornwall On.

Liked: Cleanliness, staff & service, property conditions & facilities
Food was amazing.
Beautiful location, room was basic, restaurant was excellent.
Stayed 1 night in Sep 2017
Response from Sylvie et Danielle on Sep 9, 2017
We are really glad you enjoyed our restaurant. Thank you for mentioning it.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful restaurant
The motel room was very basic, but very clean. The restaurant and service were outstanding. The package with room, dinner and breakfast was an incredible deal and the dinner was one of the outstanding dining experiences of our trip.
Stayed 1 night in Aug 2017
Response from Sylvie on Sep 9, 2017
We are so glad that your stay here has charmed you and that our cuisine has enjoyed you so much. Thank you very much for your kind words and pleasure.

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017
Response from Sylvie on Sep 11, 2017
Merci pour cette bonne note.

10/10 Excellent

Glenda, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coming to Cloridorme
Couldn't get a booking in Gaspe, so choose the Hotel in Cloridorme. A wonderful experience on the waterfront, delicious and beautiful food and extraordinary service. The motel and the culinary excellence didn't match, but we were surprised and didn't want to leave after our two night stay. We spent almost 3 hours roaming the beach below and enjoying every moment of fresh air and sunshine, but not successful in finding sea shells. The beach is rugged but walkable. Sadly, they may sell and then the atmosphere and service may totally change.
French Toast with a view
Colourful rocks
Stayed 2 nights in Aug 2017
Response from Sylvie et Danielle on Sep 9, 2017
Thank you for your kind comments. You make our day. Forward and take care.

8/10 Good

Heather, montreal

Liked: Cleanliness, staff & service, room comfort
This hotel was perfect after a long drive.
The restaurant on site was very quaint, art on display, and had a comfortable atmosphere. Food was delicious And best part was that the chef would prepare anything according to any health restrictions. My husband could not have any salt or sugar and they were so accomodating.
Bedroom
Restaurant
Catch of the day
Fried donuts
Stayed 1 night in Jul 2017
Response from Sylvie on Jul 16, 2017
Thank you. It was a pleasure to receive you.

2/10 Terrible

Elad, Tel Aviv

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible stay
We stayed at the hotel for one night (luckily). I picked this hotel according to the total score of 4.5 on Expedia and 8 on Booking.com. Yet, this hotel cannot reflect these ratings since the room was very cold, basic, the sink was inside the room and not inside the bathroom, the owner was rude and unpleasant, and we packed our stuff at 6:30am in order to run away as soon as possible. This place also doesn't provide free WiFi and due to the fact that there is no cellular reception there, they charge per hour (outragious!).
Response from Sylvie et Danielle on Mar 5, 2017
Dear madam, it is unfortunate that you were cold in our establishment. Yet, in each room there is heating which you have control and there is always an extra blanket in the closet. We did not like your stay with us and we regret it, because we usually try to do everything possible so that our customers leave satisfied. Sorry for my English and good continuation.

2/10 Terrible

Ken

Disliked: Property conditions & facilities, room comfort
place needs updating and there is little air flow. miniature window.
Response from General Manager on Nov 6, 2016
We take note of your comment. Thank you for having done.

6/10 Okay

Robert, Montréal

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Nice travel step
Restaurant oceanfront, very nice. Warm welcome. Food good. When reserved on the interne the photo let you think it is an "auberge" but it is an old motel. Room was very clean, bed comfortable, bathroom very tiny and the shower. ..well, you must be patient. Overall, a nice travel step.
Response from Sylvie on Jul 28, 2016
Thank you for taking a moment to comment on your visit to our establishment Restaurant-MOTEL (nowhere it is written or demonstrate that it is aa auberge). We are pleased you enjoyed the food and room. It would have been preferable if you have had problems with the shower you we signify before departure so we can remedy this with is wrong even just for customers to come ...

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and courteous.
Response from Sylvie on Jun 28, 2016
Thank's. Although my bad english, I love to receive people and I try to do my best possible.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service

10/10 Excellent

Gary, Hudsonville,MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value and experience
Loved it, was as advertised. Enjoyed the people and room very clean, excellent value an great food
Response from Sylvie on Dec 12, 2015
Thank you for your kind comment. We're really happy you enjoyed our hotel.

10/10 Excellent

Gail, Amherst, NS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!
We loved our experience here. The motel sits right against the water, has a wonderful place to sit or you can easily walk down to the beach. Such friendly people and whatever you do, have a meal in their dining room. The food is absolutely delicious and beautifully presented. The rooms were spotlessly clean. Very minimal but what more do you need with this location?
Response from Sylvie on Nov 7, 2015
Thank you for your kind words. It was a pleasure to receive you.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Stay
We discouver this beautiful location and it is a true gem. The hotel overlooking a beautiful breath taking view. The location was quiet and beautiful for yours to discover. The food was amazing, and was all home cook gaspe style. A warm confortable bed toreturn to after a long day of discovery in the gaspe location. Will return again.
Response from Sylvie et Danielle on Aug 12, 2015
Thank you so much for your kind words.

10/10 Excellent

FRANK

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Vue magnifique Restaurant sûr place
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rapport qualité-prix. Chambre propre, vue magnifique et excellent resto.
Stayed 1 night in Aug 2021

10/10 Excellent

Pascale

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout était parfait et nous avons été accueilli A1
Stayed 4 nights in Aug 2021

8/10 Good

Josée

Liked: Cleanliness, staff & service, property conditions & facilities
Vue magnifique!
J’adore cet endroit que je connais depuis longtemps! Ideal pour rayonner dans le coin en ne payant pas trop cher, très bonne table. Un peu bruyant à cause de la 132 à proximité (comme partout en Gaspésie!) et non climatisé donc on dort la fenêtre ouverte, cet endroit demeure ma halte de prédilection en Gaspésie. Pour les intéressés, le Festival de la Chanson de Petite Vallée se déroule à un jet de pierre…
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le personnel, l’accueil, l’hospitalité du propriétaire. Ce que j’ai moins aimé, c’est la réservation fait par le site Expédia puisqu’il n’a pas affiché le bon prix.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
apprécier :le restaurant est excellent ,personnel très gentil et dévoué .Dans la chambre bon lit bien couché déplu : pas de télé, pas de contrôle de température pour la douche .
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Staff & service
J’ai adoré la cuisine les chambres un peu vieillot mais propre et très confortable
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019
Response from Sylvie on Oct 28, 2019
Merci.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Très bon emplacement nous avons vu des baleines très bon accueil et bon redtaurant
Stayed 1 night in Oct 2019
Response from Sylvie on Oct 30, 2019
Merci pour vos bons mots.

8/10 Good

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon accueil, très bon petit déjeuner, chambre confortable, vue en bord de mer remarquable... nous recommandons !
Stayed 1 night in Sep 2019
Response from Sylvie on Oct 2, 2019
Merci pour vos bons mots et au plaisir.

8/10 Good

Verified traveler

Stayed 2 nights in Aug 2019
Response from Sylvie on Oct 28, 2019
Merci.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Sylvie on Sep 30, 2019
Merci.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Sylvie on Oct 28, 2019
Merci.

10/10 Excellent

valeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima cena di pesce e colazione al ristorante vicino. La proprietaria è molto accogliente e il suo tocco di artista si nota nei piccoli dettagli curati. La vista mare e la stellata notturna sono eccezionali.
Stayed 1 night in Aug 2019
Response from sylvie et danielle on Aug 22, 2019
Grazie per le vostre buone osservazioni e buona fortuna.

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
J'ai pas aimé la chambre j'ai bien aimé le resto la salle de bain beaucoup trop petite mais l'endroit sur le bord du fleuve tres beau
Stayed 1 night in Jul 2019