Worst stay of my LIFE!
Posted Dec 11, 2016 on Hotels
The room was very dirty. Smashed bug remains on walls and ceiling, ants crawling out of the walls onto and into our luggage, mold in the bathroom, paint peeling off of the walls, huge gap under the door that allowed cold air and light in. The gap was so large the light from outside illuminated the entire room at night. The pool is housed in a warehouse looking room with no heat. The pool is slightly heated but the room is so cold it may as well be outside. For the price you pay for rooms in this hotel, it is a huge rip off! With the conditions of the rooms they should only be charging maybe 30 dollars a night. If I wanted a roacher hotel room or to sleep with insects and in the cold, I would have gone camping for cheaper than I paid for much of the same sleeping conditions. Overall I am very dissatisfied with this hotel and the condition of the rooms. The staff didn't seem to care much when notified about the conditions. When I asked to speak to the manager, she said "Sorry it is the weekend. No one is here and won't be here. I can make a phone call. That is the best I can do." I refused to pay for the rooms and demanded to be refunded. I still have to call back on Monday to take care of this! Overall the worst place I have ever stayed and experienced. You will be better off at a Motel 6 or some other cheap hotel than spending 80 dollars a night to sleep in the cold, with insects and mold in the room.