Ratings based on 202 Verified Reviews

4.3 out of 5
77% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from COLORADO

PRETTY LOUD YOU HAVE THE TRAIN RAILING RIGHT NEX

Posted Oct 14, 2017
Location: RIGHT NEXT TO THE TRAIN RAILING
PRETTY LOUD YOU HAVE THE TRAIN RAILING RIGHT NEXT TO THE HOTEL. train honk the horn like crazy!!!
4 out of 5
by A verified traveler from Carlsbad, NM

Nice hotel with friendly staff

Posted Sep 9, 2017
Friendly staff and clean rooms. Hotel is across the highway from a Railroad crossing and they run all night. Get a room toward the back of the hotel or us the ear plugs provided.
Comment from Hotel Management
Sep 11, 2017 by Mistie G (General Manager), Hotel Management
Thank you for your recent feedback on your stay with us at the Hampton Inn by Hilton Clovis. We really appreciate your kind words about our staff and clean rooms. I will make sure to let all staff know they did a great job. I do apologize for any train noise you may have encountered during your stay. We are aware of the issue and try to do everything in our power to help with the noise. Safe travels wherever you go and we hope you have a great day! Thank you!
3 out of 5
by John

Clovis trip

Posted Jul 18, 2017 on Hotels
One night travel for work. Not a very nice area and very close to train tracks. Hotel is fine it's just the location and this town. Wifi crazy slow
5 out of 5
by Charles

A great place to stay in Clovis

Posted Jul 9, 2017 on Hotels
It is hard to go wrong with a Hampton Inn, and this one did not disappoint, despite the train across the street and the not-so-great neighborhood.
5 out of 5
by William

Great staff. Nice hotel.

Posted Jul 2, 2017 on Hotels
Nice clean comfortable hotel. Outstanding staff. Anticipated everyone's needs especially at breakfast. Very busy but went table to table to see if guests needed anything not just refilling the food. At check in they let us know there were busy train tracks across the street that blew horns whenever they came by. Offered ear plugs. Frankly we didn't notice trains at all.
Comment from Hotel Management
Jul 6, 2017
Thank you for your recent feedback on your stay with us at the Hampton Inn by Hilton Clovis. We really appreciate all your kind words about the our hotel and staff. I will make sure to let everyone know of the great job they did! I am also so glad to hear that the trains were not a bother to you. Please let me know if there was anything else we could have done for you. Have a great day! Thank you, Mistie G (General Manager)
4 out of 5
by A verified traveler

Posted Jun 27, 2017 on Hotels
Comment from Hotel Management
Jul 6, 2017
Thank you for your rating on your stay with us at the Hampton Inn by Hilton Clovis. Please let me know if there was anything else we could have done for you during your stay. Have a nice day! Thank you! Mistie G (General Manager)
3 out of 5
by A verified traveler from Tulsa,Oklahoma

Just looked old

Posted Jun 4, 2017
Pros: The front desk was nice , he was familiar with town and even printed a map for us
The breakfast was out of everything when got there at 8:00 no one working the area , the housecleaning staff gathered around the coffee area... so I had to wait for coffee ... the room just looked run down
Comment from Hotel Management
Jun 7, 2017 by Mistie G (General Manager), Hotel Management
Thank you for the feedback on your recent stay with us here at The Hampton Inn by Hilton Clovis. We take all concerns seriously as they afford opportunity to grow. I would like to apologize for the issues you encountered at breakfast and speak with my housekeeping and breakfast departments right away to get this resolved. We are hoping to begin our renovation within the next year to upgrade out rooms. We do appreciate the kind words about the staff as I will let him know the good job he did. We hope to see you again soon. Have a great day!
4 out of 5
by Jared

Posted May 22, 2017 on Hotels
Nice staff clean room but the bed was horrible
Comment from Hotel Management
May 30, 2017
Thank you for your feedback on your stay with us at the Hampton Inn by Hilton Clovis. Thank you for your kind words about our staff and cleanliness. I will make sure to let the staff know of the good job they did. I would like to apologize that you found our bed to be uncomfortable. We are in the process of changing out the mattresses. Again, I do apologize for the inconvenience. We hope you have a great day and hope to see you again soon. Thank you!
5 out of 5
by Mary

Posted May 21, 2017 on Hotels
Veryhelp. Great place with a clean pool.
Comment from Hotel Management
May 31, 2017
Thank you for your feedback on your stay with us at the Hampton Inn by Hilton Clovis. We appreciate your kind words and high rating. I am so glad to hear you enjoyed the pool. We hope to see you soon and hope you have a great day! Thank you! Mistie G (General Manager)
4 out of 5
by A verified traveler

Posted May 15, 2017 on Hotels
Comment from Hotel Management
May 22, 2017
We appreciate your rating on your stay with us at the Hampton by Hilton Clovis. Please feel free to share any additional feedback about your stay as we are always looking for ways to improve. Have a great day! Mistie G (General Manager)