Lobby

Reviews of Comfort Suites

2.5 out of 5
Comfort Suites
4521 N Prince St, Clovis, NM

Reviews

8.6

Excellent

Rating 10 - Excellent. 382 out of 727 reviews" "
Rating 8 - Good. 227 out of 727 reviews" "
Rating 6 - Okay. 72 out of 727 reviews" "
Rating 4 - Poor. 32 out of 727 reviews" "
Rating 2 - Terrible. 14 out of 727 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Rosalinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest and better places to stay in clovis, nm
Stayed 3 nights in Feb 2024
Response from Natesa on Feb 10, 2024
We are so glad you enjoyed your stay; we are so thankful for your review!

8/10 Good

Patrick

Traveled with partner
Liked: Amenities
Great staff. Very spacious room. Surprisingly good breakfast with lots of hot options, including eggs, sausage, biscuits and gravy, oatmeal and. Make your own waffles. Hotel is on northern end of Prince Street, which is Clovis’s main drag. Smal but useful workout room, and a decent indoor pool if you swim laps for exercise. Overall hotel facility is not just clean, it’s spotless!. We were only therefor one night
Stayed 1 night in Feb 2024
Response from Natesa on Feb 9, 2024
Hi Patrick, Thank you for staying with us! We are so glad you enjoyed your stay with us, especially the amenities, breakfast, and room! We hope to see you again very soon.

8/10 Good

Ivonne

Stayed 1 night in Jan 2024
Response from Natesa on Feb 10, 2024
Thank you for staying with us, Ivonne!

10/10 Excellent

Michael

Traveled with family
We always stay here when we come to town.
Stayed 1 night in Jan 2024
Response from Natesa on Jan 20, 2024
Hi Michael,Thank you for the review! We are delighted you enjoy your stay with us. Thank you for including us in your travels. We look forward to see you next time!

8/10 Good

Lacy, Utopia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big suite worked well for our family of 5.
Stayed 1 night in Jan 2024
Response from Batesa on Jan 9, 2024
Thank you for staying with us, Lacy! We are glad you enjoyed your stay and family time.

10/10 Excellent

Jowanna

Traveled with family and small children
Liked: Property conditions & facilities
Staff was friendly and very helpful.
Stayed 1 night in Dec 2023
Response from Batesa on Dec 16, 2023
Thank you for staying with us!

6/10 Okay

Pamela

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
When we got there to check in we were standing for what seemed like 20 minutes until someone came to help us check in , the room was okay not exactly the cleanest and the bathroom door you couldn't even fully close it and lock it. The toilet was not very clean either. We did like that it was quiet and staff seemed very friendly , the breakfast was good and liked the location was very close to stores and restaurants.
Stayed 2 nights in Dec 2023
Response from Batesa on Dec 5, 2023
Hi Pamela, Thank you for the feedback: we appreciate the honesty. Thank you for staying with us.

10/10 Excellent

Don

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient.
Stayed 1 night in Nov 2023
Response from Natesa on Nov 30, 2023
Hi Don, Thank you for staying with us! We are so glad you enjoyed your stay.

10/10 Excellent

Keith, wasilla

Stayed 2 nights in Nov 2023
Response from Natesa on Dec 13, 2023
Hi Keith, Thank you for staying with us! We are glad you enjoyed your stay.

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Natesa on Nov 7, 2023
Hi Darin,Thank you for staying with us! We are glad you enjoyed your stay with us.

10/10 Excellent

Fannie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Natesa on Oct 30, 2023
Thank you for staying with us, Fannie! We hope to see you again soon.

8/10 Good

Arthur O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have only 1 complaint. THE SWIMMING POOL. We got this hotel for our Grandkids to swim, but they put chemicals in the pool and couldn't swim. Who does that! Especially on a weekend! Disappointing!!!!!
Stayed 2 nights in Oct 2023
Response from Natesa on Oct 29, 2023
Hi Arthur, Thank you for the feedback on the swimming pool. We appreciate your flexibility while we treat the pool.

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 1 night in Oct 2023
Response from Natesa on Oct 23, 2023
Hi Jose, Thank you for staying with us! We are so glad you enjoyed your stay.

8/10 Good

Loree

Stayed 1 night in Oct 2023
Response from Natesa on Nov 7, 2023
Hi Loree, Thank you for staying with us.

4/10 Poor

LINDA

Disliked: Cleanliness, property conditions & facilities
Dont stay.
Entire hotel needed new paint, halls and rooms. Had a smell, not great. Beds were clean and comfy. Ac was noisy, walls thin. Never stay here again.
Stayed 1 night in Sep 2023
Response from Natesa on Sep 20, 2023
Thank you for the feedback. We are sorry your stay was unsatisfactory.

10/10 Excellent

Nai-Chi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023
Response from Natesa on Sep 18, 2023
Thank you for staying with us! We are so glad you enjoyed your stay.

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Bed was comfortable
Stayed 1 night in Sep 2023
Response from Natesa on Sep 18, 2023
Thank you for staying with us, Russell! We are so glad you enjoyed your stay with us.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly good. This may have been the last available room in town so I took it. The mattress was good (which I find rare even in expensive hotels). Nice soft linens and towels. The room/common area/halls were very clean (also rarer these days). The desk clerk was cheerful and kind. It was also quieter han I guessed it would be. Quite happy and is stay here again on purpose.
Stayed 1 night in Sep 2023
Response from Natesa on Sep 9, 2023
We are so glad you enjoyed your stay with us, Anne! We are always happy to accommodate the needs of our guests. We hope to see you again soon.

10/10 Excellent

Timothy

Stayed 1 night in Aug 2023
Response from Natesa on Sep 18, 2023
Thank you for staying with us, Timothy! We are so glad you enjoyed your stay with us.

8/10 Good

Deanna

Stayed 1 night in Aug 2023
Response from Natesa on Sep 18, 2023
Thank you for staying with us, Deana. We are glad you enjoyed your stay with us.

2/10 Terrible

Gerald

Disliked: Cleanliness, staff & service, property conditions & facilities
When the advertised cable isn't working it's time to move
Stayed 2 nights in Aug 2023
Response from Natesa on Aug 23, 2023
Thanks for the feedback, Gerald.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Natesa on Jul 29, 2023
Hi Deborah, Thank you for the review we are so glad you enjoyed your stay with us.

10/10 Excellent

wesley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, safe. Decent breakfast
Stayed 2 nights in Jul 2023
Response from Natesa on Jul 23, 2023
Hi Wesley, Thank you for staying with us! We are so glad you enjoyed your stay with us, specifically the breakfast and safety. We hope to see you again soon!

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and quiet.
Stayed 1 night in Jul 2023
Response from Natesa on Jul 18, 2023
Thank you for staying with us, Robert. We are glad you enjoyed the cleanliness and quietness of your stay.

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious rooms, pleasant interaction with staff.
Stayed 1 night in Jul 2023
Response from Natesa on Jul 14, 2023
Hi Donald, Thank you for staying with us! We are so glad you enjoyed your stay, specifically the cleanliness, room, and customer service. We hope to see you again soon!

10/10 Excellent

Bobby G.

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is great overall. It’s clean, staff is excellent, and the room is spacious. The only thing that would make the stay even better is more light in the hotel room. The hotel room just didn’t have enough light in it especially at the sink area. Other than that the hotel was great. I do like that the sink area is separate from the bathroom.
Response from Natesa on Jul 10, 2023
Hi Bobby, Thank you for the feedback on the light in the room. We are glad you otherwise enjoyed your stay with us, especially the room and customer service. Thank you for staying with us!

10/10 Excellent

jan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were awesome, service desk people were very friendly, breakfast was good and this place was very clean and smell wonderful!! I give it 10 thumbs up!
Stayed 1 night in Jun 2023
Response from Natesa on Jun 30, 2023
Hi Jan, Wow - thank you for the review! We are so glad you enjoyed your stay with us. We loved having you and hope to see you again very soon!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasant stay, the rooms was spacious and comfortable
Stayed 1 night in Jun 2023
Response from Natesa on Jun 21, 2023
Hi Eric, Thank you for the review! We are glad you enjoyed your stay with us, specifically the room. We hope to see you again very soon!

10/10 Excellent

Keith, wasilla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the breakfast every morning. The rooms and facility were very clean. Highly recommend.
Stayed 2 nights in Jun 2023
Response from Natesa on Jun 5, 2023
Thank you for staying with us, Keith. We loved having you and are so glad you enjoyed your stay, especially the breakfast and room.

10/10 Excellent

Margie

Stayed 1 night in Jun 2023
Response from Natesa on Jun 7, 2023
Hi Margie, Thank you for staying with us! We are so glad you enjoyed your stay. We loved having you and hope to see you again soon.

10/10 Excellent

Sandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stsy.
Stayed 2 nights in May 2023
Response from Natesa on Jun 3, 2023
Thank you for staying with us!

4/10 Poor

Michael G

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property needs help. Deteriorated room in many ways. Dirty floors & bathtub. I think the surfaces make them difficult to clean. You can’t open a window to get fresh air. The breakfast area looks like a high school lunchroom. The surrounding area is mostly pavement. I appreciated the limited areas of green space and the few birds that enjoyed it. I didn’t realize the area would be the way it was. On a lighter note, all the staff were fantastic.
Stayed 1 night in May 2023
Response from Natesa on May 24, 2023
Thank you for the feedback, Michael. We appreciate your honesty.

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Natesa on May 24, 2023
Hi Thomas, Thank you for the review! We are so glad you enjoyed your stay with us.

10/10 Excellent

PATRICIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Natesa on May 23, 2023
Thank you for staying with us, Patricia!

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Natesa on May 22, 2023
Thank you for staying with us, Pamela! We loved having you and hope to see you again soon.

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was spacious and thats the end of pros. Room could have been cleaner. At night the room became extremely hot even with the air conditioner set at its lowest temperature. In the morning the lobby had a strange smell. I havent stayed at the other options close to this property. But outside curb appeal alone yells they would have had better accommodations
Stayed 1 night in May 2023
Response from Natesa on May 6, 2023
Thank you for sharing your experience with us.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, parking close to building. Secure lighting in lot.
Stayed 4 nights in Apr 2023
Response from Natesa on May 3, 2023
Hi Patricia, Thank you for the review! We are so glad you enjoyed your stay with us.

10/10 Excellent

Jeff

Stayed 3 nights in Apr 2023
Response from Natesa on Apr 22, 2023
Thank you for staying with us, Jeff!

10/10 Excellent

Kristy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Natesa on Apr 18, 2023
Hi Kristy, Thank you for the review. We are so glad you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good! Stay here!
Stayed 2 nights in Apr 2023
Response from Natesa on Apr 18, 2023
Hi Adrian, Thank you for staying with us! We are so glad you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Candice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff member who checked us in was amazing and fast.
Stayed 1 night in Mar 2023
Response from Natesa on Apr 1, 2023
Hi Candice, Thank you for the review! We are so glad you enjoyed your stay with us.

10/10 Excellent

George

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Natesa on Mar 26, 2023
Hi George, Thank you for the review! We are so glad you enjoyed your stay with us. We loved having you and hope to see you again soon.

8/10 Good

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 1 night in Mar 2023
Response from Natesa on Mar 25, 2023
Hi Denise,Thank you for the review.

6/10 Okay

Benjamin

Stayed 4 nights in Feb 2023
Response from Natesa on Apr 10, 2023
Hi Benjamin, Thank you for staying with us and sharing the experience.

10/10 Excellent

MARIA

Stayed 1 night in Mar 2023
Response from Natesa on Apr 1, 2023
Hi Maria, Thank you for the review! We are so glad you enjoyed your stay with us.

10/10 Excellent

Flor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
We had a wonderful stay, the staff were friendly and attentive.
Stayed 2 nights in Feb 2023
Response from Natesa on Feb 28, 2023
Hi Flor, Thank you for the review! We are so glad you enjoyed your stay with us. We loved having you and hope to see you again very soon!

10/10 Excellent

Sherry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Natesa on Feb 27, 2023
Hi Sherry, Thank you for staying with us. We are so glad you enjoyed your stay.

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were fantastic! Breakfast was godd too!
Stayed 1 night in Feb 2023
Response from Natesa on Feb 21, 2023
Hi Samantha, Thank you for staying with us! We are so glad you enjoyed your stay with us, especially the room and breakfast.

8/10 Good

Pam

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Natesa on Feb 13, 2023
Thank you for staying with us, Pam!

10/10 Excellent

Shelbi

Stayed 1 night in Feb 2023
Response from Natesa on Mar 11, 2023
Hi Shelbi, Thank you for the review! We are so glad you enjoyed your stay with us.