Room, Multiple Beds, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, rollaway beds
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Reviews of Travelodge by Wyndham Clovis

2 out of 5
Travelodge by Wyndham Clovis
1720 Mabry Dr, Clovis, NM

Reviews

7.0

Good

Rating 10 - Excellent. 22 out of 68 reviews" "
Rating 8 - Good. 18 out of 68 reviews" "
Rating 6 - Okay. 11 out of 68 reviews" "
Rating 4 - Poor. 5 out of 68 reviews" "
Rating 2 - Terrible. 12 out of 68 reviews" "

7.2/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Julie

Our room was filthy, there was a hole in the ceiling, the door barely locked, the bathroom door didn’t close, the walls and floor were so dirty. We slept and got out as quickly as we could.
Stayed 1 night in Apr 2024
Response from F.D on Apr 20, 2024
Thanks

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great attentive owners. Simple inexpensive hotel
Stayed 5 nights in Apr 2024
Response from F.Desk on Apr 17, 2024
thanks

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great inexpensive property. The owners are very friendly and personable
Stayed 5 nights in Mar 2024
Response from F.D. Manager on Apr 9, 2024
Thank you

2/10 Terrible

Janet

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Rundown. Broken knob on sink faucet, molding around door broken, walls unkempt, hair dryer did not work. The bed was fairly comfortable. The blackout curtains did not block the bright light from the outside lights - seemed like it was morning every time I was awakened (every 15 minutes or so) all night long by the rumble and horn of the trains on the tracks across the street. The shower was good. The check in staff was friendly. Would not stay here again.
Stayed 1 night in Apr 2024
Response from F.D. manager on Apr 9, 2024
Thanks

8/10 Good

Thomas

Liked: Staff & service
Great for a quick decision.
Stayed 2 nights in Mar 2024
Response from F.D. manger on Apr 9, 2024
Thank you

2/10 Terrible

Darcey

Disliked: Cleanliness, property conditions & facilities
-dirty -missing coffee set up -stains on walls and doors -possible feces on wall next to toilet
Stayed 1 night in Mar 2024
Response from F.D. on Mar 14, 2024
Thank you

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities
Doors were unlocked the whole stay
Stayed 2 nights in Mar 2024
Response from F.D. on Mar 12, 2024
Thank you for guiding us on this platform as we also have a front desk that could helped you for this matter we apreciate your honesty always want to be update for hospitality of the guest

2/10 Terrible

Blaine

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property was beside the railway tracks, who blew their train horns all night long. Black mould surrounding the tub. Water saver shower head was poor. Bed was substandard along with pillows that you wouldn’t ever use in your home. This place gives the Travelodge a very bad name, and I will probably never stay in a travelodge again. The room didn’t have toilet paper or a proper mounting bracket even if you had toilet paper. The bedding and towels were all stained.Bathroom fan did not work. Worse room I have ever stayed in by far.
Stayed 1 night in Mar 2024
Response from F.D. on Mar 12, 2024
Thank you

10/10 Excellent

Josefina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager made my stay really comfortable, was very helpful when booked under my fiancés reservation “Stephen Casillas” we had some difficulties, manager came personally to make sure we were content and safe, really enjoy staying here and refer anyone who wants a nice quiet, friendly place to choose Travel Lodge here in Clovis NM.
Stayed 2 nights in Feb 2024
Response from F.D. manager on Apr 5, 2024
Thank you

2/10 Terrible

Brittany

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Worst experience ever!!!!!
The worst experience of our lives!!!!!!!! the heater did not work and it was in the negatives the hot water was cold so no showers the front desk never answered! I had to accept a room I didn’t book cause they didn’t have any clean ones! NEVER AGAIN DO NOT STAY HERE!!!!
Stayed 1 night in Jan 2024
Response from F.D. on Jan 15, 2024
Thank you

8/10 Good

Wendell

Stayed 1 night in Jan 2024

10/10 Excellent

Tina

Liked: Staff & service, property conditions & facilities
The hospitality of the staff and owners were excellent!
Stayed 3 nights in Dec 2023
Response from F.D. Manager on Dec 26, 2023
thank you

10/10 Excellent

Tyler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from F.D Manager on Dec 16, 2023
Thank you

4/10 Poor

Linda

Stayed 1 night in Dec 2023
Response from F.D. Manager on Dec 26, 2023
thanks we will try our best to upgrade our service

2/10 Terrible

Robert

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay away from this place.
The place was raunchy. The room smelled like a bar. We used an air freshener but it didn’t work. There was no hot water to take a shower. The towels were nasty. They were dirty and dingy. The wash cloths were dirty, stained and you could see right through them, and it holes in it. The tv didn’t work most of time while we there. It said the room had a coffee maker but there was none to be found. The walls were dirty. The bed was uncomfortable. Didn’t sleep very. The only thing good about was that we were there only for a night. I just suggest that you spend the extra money to stay at the Hampton inn or the quilaty inn. At least have free breakfast. These guys don’t. Never staying here again. Next time I’m spending the extra money to stay somewhere else. I guess the saying is right. You get what you pay for. That explains why there were only a few vehicles. They must not have that much options.
Stayed 1 night in Dec 2023
Response from F.D manager on Dec 10, 2023
thank you

10/10 Excellent

C.D.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great reasonably priced place to stay with great owners
Stayed 2 nights in Dec 2023
Response from F.D. manager on Dec 10, 2023
thank you

10/10 Excellent

C.D.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple, clean and reasonably priced
Stayed 4 nights in Nov 2023
Response from F. D. Manager on Nov 28, 2023
thank you we appreciate your survey and always will be looking for next time as visit our hospitality

2/10 Terrible

Larry

Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The outside looked nice but once we got to the room the door was broken and wouldn't lock so they moved us to another room.when we went to the new room it was completely filthy there were flys in the room and the white towels were brown instead of white. We wound up sleeping in our car instead of staying there. Was kind of scared to touch anything in the room because of the condition and filth
Stayed 1 night in Nov 2023
Response from F.D. on Nov 8, 2023
thank you

8/10 Good

Cortney

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from F.D. on Nov 8, 2023
than k

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The building was mid-renovation. What had been done, was very well-done. What had not been updated, needed some work. The owners were very helpful and friendly. With a little more time, the whole place will be fully updated and very nice.
Stayed 2 nights in Oct 2023
Response from F.D. Manager on Oct 22, 2023
Thank you appreciate your welcoming review

4/10 Poor

Lori

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

C.D.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great budget friendly hotel.
Stayed 8 nights in Sep 2023
Response from F.D. Manager on Sep 18, 2023
thank you

2/10 Terrible

Richard

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nice staff. Horrible room, no cold water in shower, dirty, bedding incomplete. No breakfast. Old and damp.
Stayed 1 night in Sep 2023
Response from F.D. Manager on Sep 16, 2023
Thanks you we appreciate honesty and also we are in update process

4/10 Poor

George

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Train passes about every hour nearby, blowing its horn even deep into the night!
Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from F.D. Manager on Sep 11, 2023
thank you

6/10 Okay

Paige

Liked: Staff & service
Just ok
Didn’t get the room we reserved. The room we did get was ok. Needs updating badly. Staff was friendly and helpful
Stayed 1 night in Sep 2023
Response from F.D. Manager on Sep 18, 2023
thanks

8/10 Good

Flo

Traveled with family
Liked: Staff & service, room comfort
Inexpensive and comfortable overnight stay
Manager was excellent and very helpful. Bathroom walls were dirty. Beds were clean and comfortable.
Stayed 1 night in Sep 2023
Response from F.D. Manager on Sep 8, 2023
Thanks you

4/10 Poor

Joseph

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

June

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again
We appreciated the friendliness of the staff.
Stayed 1 night in Aug 2023
Response from F. D. manager on Sep 5, 2023
thank you

2/10 Terrible

Felicia

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
My family n I had to take cold showers. Only was given 2 pillows per bed. The shampoo n soap was already used. The pictures of the property were very deceiving. The locks on the door did not work at all. And the pool they said they had was a concrete slab!
Stayed 1 night in Sep 2023

6/10 Okay

trent

Stayed 1 night in Sep 2023

10/10 Excellent

Flo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from F.D. Manager on Aug 31, 2023
Thank you

6/10 Okay

Lorenzo

Traveled with family
Hotel ok
Overpriced for the condition, ok for an overnight stay
Stayed 1 night in Aug 2023
Response from F.D.Manager on Aug 27, 2023
Thanks

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room is comfortable and the staff is friendly.
Stayed 1 night in Aug 2023
Response from F.D. manager on Aug 27, 2023
Thanks you

10/10 Excellent

charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked two rooms. Very pleased with the condition. Newly remodeled. Parking was abundant and convenient. But what I will remember was that the lady that checked us in was an absolute pleasure to deal with. Definitely recommend.
Stayed 1 night in Aug 2023
Response from F.D Management on Aug 21, 2023
Thanks appreciate your honest response we will be looking forward for your next visit at our hospitality

10/10 Excellent

Charles

Stayed 1 night in Aug 2023
Response from F.D manager on Aug 31, 2023
Thanks you

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly owners
Stayed 12 nights in Jul 2023
Response from F.D. Manager on Aug 7, 2023
Thank you for stayed we appreciate your kindness and rating helps a lot when true person give 5*

10/10 Excellent

C.D.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly owners
Stayed 1 night in Aug 2023
Response from F.D. Manager on Aug 27, 2023
Thank you

4/10 Poor

David

Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The facilities are run down. Temperature of the hot water and cold were hardly distinguishable. Both were luke warm. I had to kill several flies before I could settle down in my room. There were ants in the bathroom and when I went to put my water in the refrigerator, there were ants in the refrigerator! I wiped out the refrigerator and placed my water and juice in there but by morning the juice bottle lid was covered in ants! It's advertised as pet friendly but the only place to walk the dogs was down a dark alley in the back of the building. It felt very unsafe for women. The staff was friendly and the bed and linen was clean. Unfortunately those two things didn't make up for the lack.
Stayed 1 night in Aug 2023
Response from F.D. Manager on Aug 6, 2023
Thanks you we appreciate your honest review our team will make it a better and safety upgrade

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Owners are very pleasant.
Stayed 1 night in Jul 2023
Response from F.D. on Aug 1, 2023
thanks

2/10 Terrible

Jesse, PHELAN

Disliked: Cleanliness, staff & service, property conditions & facilities
Old wore out beds , mold in bathroom, door lock inop.
Response from F.D. on Jul 15, 2023
thank you still enjoying the night with same room also we have the curtesy to change the room at pleased.

6/10 Okay

Sue

Traveled with family
Liked: Cleanliness, staff & service
Very nice management.
Stayed 1 night in Jul 2023
Response from F.D. on Jul 11, 2023
thank you

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jun 2023
Response from F.D. on Jul 10, 2023
Thank You we will be seeing again next year have great day

10/10 Excellent

C.D.

Liked: Cleanliness, staff & service, property conditions & facilities
Older property. Owners are great
Stayed 1 night in Jul 2023
Response from F.D. on Jul 10, 2023
thank you for your appreciation

10/10 Excellent

Cheryl

Liked: Property conditions & facilities, room comfort
Stayed 8 nights in Jun 2023
Response from Travelodge F.D. on Jul 3, 2023
Thank You appreciate your humble feed back

10/10 Excellent

Nathaniel

Traveled with partner
Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Jun 2023
Response from F.D. Travelodge Clovis on Jun 21, 2023
thank you

8/10 Good

Lisa

Stayed 1 night in May 2023
Response from G.M. on May 31, 2023
thank you we appreciate your stay at Travelodge By Wyndham Clovis ,NM

6/10 Okay

Leah

Traveled with pets
Liked: Cleanliness, staff & service
Room was clean sheets were clean bed was comfortable water was hot.
Stayed 1 night in May 2023
Response from Travelodge F.D. on May 20, 2023
thank you

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
I am not used to noise from trains.
Response from travelodge on May 20, 2023
thank you

6/10 Okay

Martin

Business traveler, Traveled with partner
Liked: Staff & service
The stay was fine, property just needs to be updated
Stayed 1 night in May 2023
Response from Travelodge on May 9, 2023
Thank you we appreciate your honest response as you recent stay you notice our process of update of property we be ready as you back on next stay have great day