Bar (on property)

Reviews of Peek'n Peak Resort Trademark Collection by Wyndham

3.5 out of 5

Reviews

8.4

Very Good

Rating 10 - Excellent. 377 out of 711 reviews" "
Rating 8 - Good. 189 out of 711 reviews" "
Rating 6 - Okay. 82 out of 711 reviews" "
Rating 4 - Poor. 33 out of 711 reviews" "
Rating 2 - Terrible. 30 out of 711 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Krista

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Peak was only for one night in the off season. Even so, we were able to still enjoy the indoor pool, hot tub and game room, which was great! Staff was super friendly. Our breakast at the cafe was excellent. We absolutely need to go back again in summer or winter to really enjoy all there is to offer.
Stayed 1 night in Apr 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Rachel

Traveled with family
We enjoyed our stay! It’s a beautiful facility and the castle vibe is fun. The restaurant was verY good! The beds were comfortable. The only problem was that the tub was clogged and it would fill up with water when showering.
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 13, 2024
Dear Rachel, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Front Desk on Apr 13, 2024
Dear Rebecca, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Excellent

Patricia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give it a 6 I would! Beautiful facility, stained glass/beveled glass windows.. beautiful wood work , fireplaces and leather sofas, indoor/outdoor hot tub and a delightful staff.
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 11, 2024
Thank you so much for taking the time to post a review, Patricia! We are so happy to hear that you enjoyed your stay with us! Take care!

6/10 Okay

Torey, Lakewood

Liked: Cleanliness, staff & service
Extremly noisy in rooms! Poor soundproofing.
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 17, 2024
Thank you for bringing this issue to our attention, Torey. Please accept my sincere apology for the noise. I can understand your frustration. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Dave

Stayed 1 night in Feb 2024
Response from Front Desk on Apr 11, 2024
Dear Dave, Thank you for giving us a 4 star rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

2/10 Terrible

Jade

Traveled with family
Disliked: Staff & service
Noisy and no privacy. The connecting rooms have a gap under the door for ppl to look under. The staff is not helpful at all.
Stayed 1 night in Feb 2024
Response from Front Desk on Mar 2, 2024
Dear Jade, Thank you for taking the time to tell us about your experience at Peek and Peak Resort. I am sorry that your experience did not meet your expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Kalliopi

Stayed 2 nights in Feb 2024
Response from Front Desk on Apr 11, 2024
Dear Kalliopi, I appreciate your positive rating about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Front Desk on Mar 2, 2024
Dear Sherry, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 10, 2024
Dear Alicia, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Good

Kelly

Stayed 1 night in Jan 2024
Response from Front Desk on Apr 11, 2024
Dear Kelly, Thank you for taking the time to review your stay with us. We hope you enjoyed your time at our Resort! Looking forward to seeing you again soon.

6/10 Okay

Erin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk on Jan 31, 2024
Hi Erin,Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.

8/10 Good

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed to find out I had to pay extra fees after I checked in but overall everything was great
Stayed 1 night in Jan 2024
Response from Front Desk on Jan 25, 2024
Dear Ben, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Unfortunately, Expedia does not cover our Resort Fee and Tax. Hope to see ya'll again soon!

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was an amazing time for my birthday with my husband!!
Stayed 2 nights in Dec 2023
Response from Front Desk on Jan 11, 2024
Thanks so much for the kind words, Jessica. We’re so happy you enjoyed your stay at our Resort for your birthday!

10/10 Excellent

Ellen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Front Desk on Jan 12, 2024
Dear Ellen, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

4/10 Poor

James

Stayed 2 nights in Dec 2023
Response from Front Desk on Jan 12, 2024
Hi James, Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.

10/10 Excellent

Tatsiana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. The place is very charming. Some places rely on latest renovations to attract customers, but this one is all about "castle" atmosphere. Our bathroom was clean, the beds were perfect, the upholstery and carpet seemed fine. We loved staying in the loft, it had such a cozy feel. Every resort worker we interacted with was very nice and made us feel welcome. One thing I would like everyone to be aware is that there are no elevators, so don't pack a heavy suitcase.
Stayed 1 night in Dec 2023
Response from Front Desk on Jan 11, 2024
Thank you so much for taking the time to post a review, Tatsiana! We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights.

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HUGE hot tub!!!
Stayed 2 nights in Jan 2024
Response from Front Desk on Jan 11, 2024
Thank you so much for taking the time to post a review, Kelly! We are so happy to hear that you enjoyed your stay with us, and that you enjoyed our hot tub!

8/10 Good

Manila

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort
Stayed 2 nights in Dec 2023
Response from Front Desk on Jan 11, 2024
Dear Manilla, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Amy

Stayed 1 night in Dec 2023
Response from Front Desk on Jan 11, 2024
Dear Amy, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care

6/10 Okay

daniel

Traveled with partner
Liked: Amenities
Response from Front Desk on Mar 2, 2024
Dear Daniel, Thank you for taking the time to review your stay. We hope you enjoyed your time at our resort. Looking forward to seeing you again soon.

10/10 Excellent

Diane

Stayed 2 nights in Dec 2023
Response from Front Desk on Jan 11, 2024
Dear Diane, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Wonderful place but rooms need updated
Wonderful place but rooms need updated
Stayed 1 night in Dec 2023
Response from Front Desk on Jan 11, 2024
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Donna

Liked: Property conditions & facilities
Close to our wedding venue.
Stayed 1 night in Nov 2023
Response from Front Desk on Dec 2, 2023
Dear Donna, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

4/10 Poor

Anna

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Pool was closed for annual maintenance. We didn’t know know about it . Spent 45 minutes on the phone with the customer service and front desk staff to get partial refund.
Stayed 1 night in Nov 2023
Response from Front Desk on Nov 16, 2023
Thank you for bringing this issue to our attention, Anna. Please accept my sincere apology for our pool being closed down for maintenance. I can understand your frustration. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Front Desk on Nov 13, 2023
Dear Christine, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Donna

Stayed 1 night in Oct 2023
Response from Front Desk on Nov 11, 2023
Dear Donna, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 23, 2023
Dear Russell, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We come here 2x a year and the staff remembers us and the service is always so great. I definitely recommend this place.
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 19, 2023
Thanks so much for the kind words, Carol. We’re so happy you enjoyed your stay at our resort. We strive to offer every guest the best experience. Your praise mean a lot!

10/10 Excellent

Michele

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful front desk staff during check-in
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 14, 2023
Dear Michele, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

6/10 Okay

Joseph

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Comfortable but dated
The staff are warm, welcoming and very efficient. The decor appears a bit dated but also cosy. Our only concern is that the hotel doesn’t appear to have any evening security, the doors along the room hallways (out of site from the front desk) have no locks and the rooms don’t have any additional locking mechanism on the doors.
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 12, 2023
Dear Joseph, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Excellent

Jimmy

Stayed 1 night in Oct 2023
Response from Front Desk on Oct 27, 2023
Dear Jimmy, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 12, 2023
Dear David, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel. Take care!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Front Desk on Nov 2, 2023
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Excellent

Don

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice getaway
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 26, 2023
Dear Don, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Good

Angie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Room was clean and spacious for our group of 3. Bar was very nice with live music. We were very pleased for our short stay. Only thing missing was an elevator, however, we didn’t need one. The overall beauty of the interior made it worth our stay and we will definitely return for a longer stay and to enjoy outdoor fun.
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 21, 2023
Thank you so much for taking the time to post a review, Angie! We are so happy to hear that you enjoyed your stay with us! Looking forward to seeing you again soon.

6/10 Okay

Anna

Traveled with family
Liked: Amenities
Growing up, the Peek always set the standard for cool, unique venues to go to. On my stay this weekend, I was disappointed at the grounds for what you pay. Warped wooden walkways, broken wood and posts. Just disappointing. There is still charm however in the stained glass, the ivy, and artwork. The hottub/pool, spa and in room toiletries and spacious rooms were all a plus.
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 16, 2023
Thank you for bringing this issue to our attention, Anna. Please accept my sincere apology. I can understand your frustration. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Front Desk on Sep 16, 2023
Dear George, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Excellent

Alvin

Stayed 1 night in Sep 2023
Response from Front Desk on Sep 28, 2023
Dear Alvin, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning
Very accommodating staff! Beautiful property and well maintained. So many activities just to do at the resort you won’t even have to leave.
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 16, 2023
Thanks so much for the kind words, Justin. We’re so happy you enjoyed our beautiful resort. We strive to offer every guest the best experience. Your praise mean a lot!

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Left personal item in the room and was unable to retrieve it. Other than that, wonderful stay!
Response from Front Desk on Sep 16, 2023
Dear Anthony, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not renovated, but really fun
We came with our two young kids in the summer. Having access to the outdoor pool (with a water slide!), indoor pool and hot tub was great. We did the zip line, miniature golf, and gem sifting. All the resort staff we interacted with were very friendly. While the guest rooms do need to be renovated (new carpet please!), the public areas were full of old school charm.
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 16, 2023
Thank you so much for taking the time to post a review, Brian! We are so happy to hear that you enjoyed your stay with us, and that our Adventure Park and friendly staff were particular highlights.

10/10 Excellent

Meetika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 16, 2023
Dear Meetika, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing
Stayed 1 night in Aug 2023
Response from Front Desk on Sep 16, 2023
Dear Donna, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities
Needs Updated BAD!
The staff working there were friendly. A few of them didn't know there job very well but they were still friendly! The place needs remodeled and updated badly! Knobs were missing on controls in bathrooms. Blinds were missing. Half the things this resort offered were CLOSED while we were there. be sure to check what's open before you book. The few restaurants and bars that were open closed by 9:00PM, so not much night life there! Had to drive offsite to find something to do! Makes sure you don't have to back to your room after check out time because the key expires at exactly 11:00 AM! What a scam!! The place also smelled musty! I highly doubt we will ever return! It's over priced and not worth it!! Find some place else to go!!!!
Stayed 2 nights in Aug 2023
Response from Front Desk on Sep 1, 2023
Thank you for bringing this issue to our attention, David. I can understand your frustration. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Ekaterina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Front Desk on Sep 1, 2023
Dear Ekaterina, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Excellent

Bernard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Front Desk on Aug 23, 2023
Dear Bernard, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Excellent

amber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the zip lines they have that are just rite next door . the hotel itself is beautiful. the view from the top of the ski lift was amazing.
Stayed 1 night in Aug 2023
Response from Front Desk on Aug 23, 2023
Thank you so much for taking the time to post a review, Amber! We are so happy to hear that you enjoyed your stay with us!

10/10 Excellent

Julie, Mt Prospect

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and quaint location. Beautiful property.
Stayed 1 night in Aug 2023
Response from Front Desk on Aug 23, 2023
Dear Julie, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.