Beautiful location and spa was great
Posted Feb 7, 2017
We loved the spa, the rooms were comfortable, and the location is very nice. The heavy smell of smoke in the casino gets to you pretty quickly. We tried to make a reservation at one of the restaurants and were told not to because there would only be a 5 min wait but when we got there they said the wait was 35 min and they didn't care what we were told or that we even left a message to make a reservation as well. When we checked out one of our charges were supposed to be reversed (be careful, they leave a line for tip but automatically charge the tip for room service as well) but when we went to check out, it had not been done and the guy checking us out was definitely not willing to go above and beyond to help. We would go back there just for the spa experience but unfortunately the rest of the service left us disappointed.