Ratings based on 2,342 Verified Reviews

4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Raleigh, NC

Great Hotel

Posted Aug 19, 2017
The staff was friendly and helpful. My room was larger than I expected and very clean. The only problem I found was the breakfast. Very little selection and tasted really bad.
5 out of 5
Recommended
for Everyone
by A verified traveler from louisville, ky

I'd stay here again

Posted Aug 17, 2017
Staff were super nice and helpful. Room was clean, breakfast was very good. I'd definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Marietta, GA

Nice hotel

Posted Aug 16, 2017
This is the second I stayed at this hotel. Breakfast, staff and the free shuttle was excellent. The shuttle takes you anywhere you want as long it's within a few miles from hotel. I will differently be back.
4 out of 5
Recommended
for Everyone
by A verified traveler from Little Rock

Very good breakfast close to Suntrust.

Posted Aug 8, 2017
We chose this hotel because we wanted to walk to Suntrust Park. It is convenient, right up the sidewalk. Was pleasantly surprised that the complementary breakfast was a cut above. Eggs and bacon plus the usual continental breakfast items. Woman running the kitchen was very attentive. Excellent coffee.
Comment from Hotel Management
Aug 9, 2017 by SamF, Hotel Management
Thanks for the positive comments and "Thanks" for staying with us. Hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Ballpark

Posted Jul 22, 2017
Cons: The bus transportation in the area which is no fault of the hotel because the hotel does offer shuttle service to the bus stop.
Location: Suntrust Park, McDonalds,The Battery, Target, Wendy's
Nice hotel. Staff was great. Close to stadium and the battery. Overall a good experience and would recommend this hotel.
Comment from Hotel Management
Aug 9, 2017 by SamF, Hotel Management
Thanks for the positive comments and "Thanks" for staying with us. Hope to see you again soon
5 out of 5
Recommended
for Everyone
by A verified traveler from Fitzgerald Ga.

Great Hotel in walking distance to the Braves Game

Posted Jul 20, 2017
Pros: Everything was good..
Location: It's only like a ten minute walk to Braves new stadium. suntrust park
We had a great overnight stay at this hotel.shuttle took us to the game but we walked back from the game only short walk.the bed slept wonderful and we enjoyed the baked cookie that were offered..over all a great place to stay.i would defiantly stay again.
Comment from Hotel Management
Aug 11, 2017 by SamF, Hotel Management
Thanks for staying with us and hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

No problems

Posted Jul 19, 2017
The staff was friendly and on point I will be back again
3 out of 5
Recommended
for Everyone
by A verified traveler

Very noisy

Posted Jul 13, 2017
Didn't get much sleep to much noise in hall. Didn't deal with the staff much but the ones that I did were nice.
Comment from Hotel Management
Jul 14, 2017 by SClaiborne, Director of Sales, Hotel Management
Thank you for your response. We are very apologetic for the loud noise in the hall during your stay. This is unusual for our hotel. I assure you we strive to ensure the best accommodations for our guests. Your feedback matters and we will use it accordingly.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee

Great staff and location

Posted Jul 13, 2017
Pros: Staff was superb!!! Whoever is over their customer service training is doing a great job. From the front desk to housekeeping everyone was pleasant
Cons: If anything it would be cosmetic...updating some of the furniture.
Location: Great location and places to eat in the area. Near the sounds stadium.
The staff here are amazing. I had booked my room through Expedia...not a good experience I must say. Expedia had booked the wrong dates and type room. Robert at the front desk was able to accommodate my room preference the first night but advised that the second night the hotel had no availability. Robert suggested that I check for cancellations the next morning. I spoke with Jonetta at the front desk the next morning and there were no cancellations. After being on the phone with Expedia another hour, the agent advised they had a cancellation for the second night and he could put me at the same hotel. Within 10 minutes of confirming the reservation through Expedia, Jonetta called my room and said that she had seen where I had confirmed a reservation. She stated that she was excited to see that I would be staying another night and would keep me in the same room if I approved so that I did not have to move. Great customer service Robert and Jonetta!!!
Comment from Hotel Management
Jul 16, 2017 by SamF, Hotel Management
"WOW" thanks for the great comments about our team and individuals like Robert and Johnetta. We will definitely share with our staff and hope to see this guest again in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia Beach

Noisy guests

Posted Jul 12, 2017
Nice little hotel with extremely friendly staff; however, I was awoken at 330am by a group of people (I believe highly intoxicated hotel guests) screaming profanities nonstop until 445am. Made for a very poor sleep. The front sent said they'd send security when I complained.
Comment from Hotel Management
Jul 16, 2017 by SamF, Hotel Management
Sorry about the noise from other guests and we hope that our security team resolved that issue for you. Hope to see you again soon.