Ratings based on 2,567 Verified Reviews

4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham, AL

Hearty Hotel

Posted Jan 22, 2018
Pros: We love the amenities... WiFi, heated pool, jacuzzi, complimentary breakfast, gr8 staff, location
Cons: The heated pool could be jus a lil bit hotter, but other than that... NOTHING
Location: Gr8 location close to movie theaters, mall, n baseball park. Not far from downtown...
We love this hotel and we recommend it to all our friends traveling to ATL... Gr8 location which gives you access to many things to choose from on your vacation
5 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham, Alabama

Great hotel close to SunTrust Park

Posted Jan 15, 2018
Wonderful staff, clean room, good breakfast, and close to the Braves Stadium
Comment from Hotel Management
Jan 19, 2018 by SClaiborne, Director of Sales, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the staff, clean room and proximity to the SunTrust Park. We look forward to your next stay to serve you more.
3 out of 5
by A verified traveler

Clean hotel but need to train staff

Posted Jan 8, 2018
We checked in late with out issue. The front desk girls were polite and friendly. At 1:40 am we received a knock on the door from hotel security asking to call the front desk. When I did she informed me we were "in the wrong room." I replied that the front desk gave me directions and my key had the room on it. She questioned me to which I responded, "Its 1:40 in the morning, is this necessary?" She was apologetic but getting woken up at that time for an error the check in staff made should have resulted in something other than "you're in the wrong room"
4 out of 5
Recommended
for Everyone
by A verified traveler

New years eve stay

Posted Jan 7, 2018
The only thing that wasn't excellent was a lack of hot water for a morning shower. I realize it was a busy time, but that was frustrating.
Comment from Hotel Management
Jan 10, 2018 by Kassie (FOM), Hotel Management
Dear valued guest, Thank you for taking the time to write about your experiences here at our hotel. On behalf of our entire staff, we apologize for the inconvenience due to the lack of hot water. We understand how frustrating it may be, but I have talked to the appropriate staff to make sure this situation will not occur again.
4 out of 5
Recommended
for Couples
by A verified traveler

Convenient and quiet

Posted Jan 2, 2018
Cons: Need to keep better track of their luggage carts
Location: You gotta try Pappasitos and Pappadeuxs
Convenient and quiet - close to some great eating.
Comment from Hotel Management
Jan 4, 2018 by Kassie (FOM), Hotel Management
Dear valued guest, Thank you for taking the time to write about your experience here at our hotel. On behalf of our entire staff we are glad you enjoyed the food options in the area and the quietness of your stay. I have informed the staff about the luggage cart issue, and we will do our best in order to prevent any problems on your future stays. Thank you, and happy new year!
5 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Nice hotel for a pleasant long w/e stay.

Posted Dec 30, 2017
Pros: everything
Location: Near Atalanta Ga, near family.
Have stayed at this hotel for many years at Christmas time to be with family. Always a pleasant experience. My grandchildren love the pool & hot tub.
Comment from Hotel Management
Dec 31, 2017 by FOM, Hotel Management
Dear valued guest, Thank you for taking the time to write about your experience here at our hotel! On behalf of our entire staff, we are so glad that you enjoyed your time and hope you come back to see us soon. Happy New Year!
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Nice hotel

Posted Dec 27, 2017
The room was cleaned and all the staff was super nice. However the best was not that comfortable. Regardless I would stay here again!
Comment from Hotel Management
Dec 29, 2017 by SClaiborne, Director of Sales, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your overall experience, especially cleanliness and our service. We look forward to your next stay to make you even happier.
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Great place to stay!

Posted Dec 18, 2017
We had a very pleasant stay. Everything was wonderful.
Comment from Hotel Management
Dec 29, 2017 by SClaiborne, Director of Sales, Hotel Management
We appreciate you taking time to provide your positive feedback about your recent stay. We look forward to having you stay with us again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from orlando, fl

nice hotel close to downtown

Posted Dec 16, 2017
The hotel looks well maintained. The staff is friendly. we used the indoor swimming pool and whirlpool. It is located by a very busy intersection of I-75, and one has to pay close attention to the tun to not miss it and ends back to I-75.
Comment from Hotel Management
Dec 29, 2017 by SClaiborne, Director of Sales, Hotel Management
Thank you for the great comments about our hotel staff and accommodations. We apologize for the busy intersection nearby. We hope you decide to stay with us again and on your next visit to the area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 16, 2017
Very nice country feel hotel. I liked the kitchen-type set up in the room. Overall, the room set up is fine; nice couch and pillows for lazing and tv downtime. Good location, staff and atmosphere.
Comment from Hotel Management
Dec 29, 2017 by SClaiborne, Director of Sales, Hotel Management
Valuable feedback to ensure we are consistent with providing the best service to you as a valuable guest is appreciated. We appreciate the time you used to let us know how pleased you were with your accommodation. We hope to see you again at our hotel when your travels bring you back to the area.