Ratings based on 145 Verified Reviews

3.4 out of 5
49% of guests recommend
3.4 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Meh...Not worth the $$$

Posted May 23, 2017 on Hotels
This place only redeeming attribute is its location to Vinings' office buildings. What you basically get is a bed to crash on. "Breakfast" if you want to called it was very minimal. Awful tasting coffee, and a small wrapped muffin. You're better of going to the bagel place in front of the hotel. Towels were dirty, Had hair on one of the towels, another had lipstick stains on a washcloth. We ended up going to Target for a couple of towels to use. There's no place to print a boarding pass. So, you're on your own to use a smartphone for this. Front desk forgot to inform us that housekeeping doesn't refresh the room until after your eighth day of your stay, or when you check out. Last night of our stay had someone in the next room pounding on the walls @ 10:30 PM. This place isn't worth the money, and I wouldn't recommend it.
Comment from Hotel Management
May 26, 2017 by Manager, Hotel Management
Please accept our sincere apologies for not providing the attentive service you should have received during your stay with us. While our housekeeping service is done on a weekly basis to respect the privacy of our long term guests, we are happy to offer this service at a minimal fee on your request. We also regret the inconvenience caused due to cleanliness and service issues. Rest assured that these issues has been addressed with our staff and will not be repeated. We truly hope you will give us another chance to prove that we are committed to providing outstanding hospitality and clean facilities. Sincerely, General Manager
5 out of 5
by Michael

Posted May 12, 2017 on Hotels
Comment from Hotel Management
May 14, 2017 by Manager, Hotel Management
Thank you for the five-star rating of Extended Stay America - Atlanta - Vinings. We are glad to read you had a comfortable stay with us. It would be our pleasure to have you as our guest again soon. Sincerely, General Manager
1 out of 5
by A verified traveler

Thought I was on "Candid Camera"

Posted Apr 26, 2017 on Orbitz
Pros: actually room was acceptable
Cons: rebuild
Location: great area
Absolutely no soap, shampoo, glasses etc----Hallway and elevator filthy----Breakfast was cancelled because coffee maker was broke????????????
4 out of 5
by MARTHA

Quick getaway

Posted Apr 20, 2017 on Hotels
Great place to stay--good deal. Vinings area is nice & quiet. Located behind the Rite Aid. Staff is extremely friendly. Would stay again
Comment from Hotel Management
May 25, 2017 by Manager, Hotel Management
Thank you for taking the time to share your experience. It is great to see you valued the quiet atmosphere as well as our convenient location for the great deal you received. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 3, 2017 on Hotels
5 out of 5
by kerry ann

Posted Apr 3, 2017 on Hotels
I enjoyed my stay the guest service guy was awesome (tony) I loved him I'll definitely stay there again but one thing can y'all add more channels please
Comment from Hotel Management
May 15, 2017 by Manager, Hotel Management
Thank you for taking the time to share your experience. I am glad to see you enjoyed the great customer service you received from on of our staff members during your stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Chic fila is across the street

Posted Jan 16, 2017
The place is Clean quiet and next to everything. Its literally in the perfect to do any event in the city
Comment from Hotel Management
Jan 17, 2017 by Manager, Hotel Management
Thank you for taking the time to share your experience. I am pleased to see you valued the cleanliness and convenience of our hotel. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
2 out of 5
Recommended
for Everyone
by A verified traveler from florida

Room smelled like it had been wet vacuumed

Posted Jun 15, 2016
When you clean a room let it air out or it reeks of cleaning solution
Comment from Hotel Management
Jun 21, 2016 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. I am sorry to hear that the room had an odor of cleaning solutions. Your feedback is very important to us, so thank you for sharing. I will make sure to inform and educate my staff to eliminate this issue. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
1 out of 5
by A verified traveler

fishy smell in the hotel.

Posted May 27, 2016 on Hotels
Old and dirty carpet...Entire hotel has a fishy stinky smell. Inside room has a bad odor too.
Comment from Hotel Management
Jun 14, 2016 by Manager, Hotel Management
The staff and I read your comments about your stay with us. I am sorry to hear that it was unpleasant. Based on your feedback, we will be addressing the smells in the room and the hotel. Thank you very much for bringing this to our attention. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
3 out of 5
by Michele

Ok hotel

Posted Mar 30, 2016 on Hotels
We chose this hotel because it was convenient with things in walking distance. It could use a little "sprucing up." The room was big & beds comfy but the breakfast had the least amount of items I've ever seen. Bathroom was shabby.
Comment from Hotel Management
Jun 18, 2016 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. We appreciate you letting us know about the inconveniences you experienced. In response to your feedback, I will share your comments regarding our grab-and-go breakfast with our corporate office and will make sure we are implementing preventative maintenance procedures. We are sorry for these issues, but are glad to read that you had a satisfactory stay overall. Your feedback is very important to us, so thank you for sharing. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.