Ratings based on 272 Verified Reviews

4.5 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from MISSOURI

12-15 minute walk to Suntrust park

Posted Jul 21, 2017
Pros: Everything
Cons: Nothing really stands out to change.
Location: Taco Cantina right up the street is excellent to eat at along with Wahlbergs on the way to the park.
The front desk was very nice to talk to and told us how to get to Suntrust. The hotel room was very clean and the beds were very comfortable along with awesome cinnamon rolls for Breakfast.
Comment from Hotel Management
Jul 24, 2017 by General Manager, Hotel Management
Dear LT, We value the shared experiences of our guests, so thank you for taking the time to leave feedback regarding your recent stay at Holiday Inn Express Atlanta-Galleria Ballpark. It pleases us to know our staff was helpful and able to offer directions to Suntrust Park. The cleanliness and comfort of our accommodations are very important to our team, and we appreciate your recognition of our diligence. We hope you'll come back and enjoy the delicious cinnamon rolls again soon! Thanks again for your feedback and excellent review.
3 out of 5
by A verified traveler from Deland, Florida

close to the ballpark

Posted May 25, 2017
Light was out. Remote needed batteries and bathroom door did not close. Called the hotel prior for a rollaway and when I got there told me I could not have one because of a fire hazard. My 20 year old son had to sleep on the floor
Comment from Hotel Management
May 30, 2017 by General Manager, Hotel Management
When every individual arrives at our hotel, it is our aim to deliver a great guest experience, and we apologize that we let you down. We are pleased to know that you appreciated our proximity to the ballpark, but we are disappointed that you experienced issues within your room. These problems are not typical of an experience at our property, but please know that our staff is always available and willing to help try and resolve these concerns as quickly as possible during your stay. We also apologize for the miscommunication regarding the use of a rollaway bed during your stay. We will be speaking with our staff to ensure that these types of missteps do not occur again in the future. Thank you again for your feedback, and we hope to provide a better experience the next time you are in Atlanta.
4 out of 5
by John W

Posted May 20, 2017 on Hotels
Nice modern hotel and well located for shopping at the nearby major malls. I was there to attend games in the new Braves' ballpark; it's a fair walk (especially in 90F heat) over hilly terrain from the hotel to the ballpark and even when I took my car for the second game the walk from the parking lot to the stadium was no 'cake walk'! Hotel WiFi occasionally was slow. Nice breakfast.
Comment from Hotel Management
May 23, 2017
Dear John, We appreciate your positive review from your recent stay with us at Holiday Inn Express Atlanta-Galleria Ballpark Area. It is nice to see that you enjoyed our updated accommodations and proximity to Suntrust Park as well as nearby shopping and entertainment. We do apologize for any inconvenience you may have experienced getting to the games in the warmer weather. We hope that once you got to the stadium, you enjoyed the games. Thank you for letting us know that our breakfast was able to provide a great start to your days at the ballpark. Again, we thank you for your feedback and hope you will come back soon.
5 out of 5
by Mirian Sobrino

Great !

Posted May 10, 2017 on Hotels
My stay was great and Emily jo , the front desk receptionist was outstanding.
Comment from Hotel Management
May 12, 2017
Dear Mirian, We are delighted to hear that you had a great stay with us! Out of all the hotels to choose from in Atlanta, we're honored that you chose us. Your kind comments are much appreciated, and we will relay them to the staff member in question. Thank you for taking the time to review your stay with us. We would love to host you again the next time you're in town!
5 out of 5
by Jason

Good stay

Posted Apr 30, 2017 on Hotels
Everyone was very nice, and the rooms were clean and nice also. Perfect location if your going to the new Braves stadium
Comment from Hotel Management
May 2, 2017
Dear Jason, It was a pleasure to host you during your recent visit! Thank you for sharing your positive thoughts with us. We are thrilled you enjoyed our comfortable and clean accommodations. During the next game in the stadium, we invite you to come back and stay with us!
5 out of 5
Recommended
for Everyone
by A verified traveler

convenient, comfortable, and pleasant

Posted Apr 29, 2017 on Orbitz
Pros: clean! breakfast was great -- had some healthy options such as egg white omelet and turkey sausage.
overall a very good experience. the room was nice and spacious, and very clean. would stay here again
Comment from Hotel Management
May 2, 2017 by General Manager, Hotel Management
We pride ourselves on delivering an excellent stay to each and every guest. We are delighted to hear you thoroughly enjoyed the healthy choices during breakfast. Thank you for sharing all of your comments with us and we certainly hope we have the privilege of welcoming you back soon!
5 out of 5
by Steven from Mills River, NC

Holiday Inn Galleria Ballpark

Posted Apr 12, 2017 on Hotels
Nice hotel. I've stayed there a few times on business. The staff has always been excellent to deal with. Location is great. Multiple good restaurants within walking distance. Cumberland mall, and all that goes with it, is just a short drive away. The new Braves' stadium is basically across the road. Nothing flashy but a good place to stay for the money.
Comment from Hotel Management
Apr 17, 2017
Dear Steven, Familiar faces are such a welcome sight! We are always pleased to see returning guests as we feel it is a high compliment knowing you continue to choose Holiday Inn Express Atlanta-Galleria as your preferred accommodations in the area. We look forward to seeing you again and again and we will do our best to keep providing the same service level you have come to expect of us. Thanks for sharing your compliments and see you soon!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 4, 2017 on Hotels
4 out of 5
by A verified traveler

Nice room!

Posted Apr 3, 2017 on Hotels
Friendly Staff
5 out of 5
by Kevin

Close to ballpark

Posted Apr 3, 2017 on Hotels
Came in for the weekend for the Braves game. Located less than a mile from the ballpark. Very clean hotel with friendly staff. Breakfast was just ok but would stay here again
Comment from Hotel Management
Apr 5, 2017
Dear Kevin, Knowing we may have the privilege of welcoming you back to our accommodations is an exciting prospect. We are thrilled our location provided you with the convenience you were seeking for the Braves game. Thank you for sharing your encouraging comments with us and our friendly team. We look forward to your next visit and hope to provide another exceptional stay!