Ratings based on 1,732 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

Very nice and clean hotel

Posted Sep 18, 2017
I absolutely love this hotel. The staff Tamika and Rochelle was so friendly and the hotel was very clean. My room stayed clean, bed made, fresh towels everyday. Everytime I travel to Atlanta I would stay here at this hotel wouldn't want to stay nowhere else. Flight had gotten cancelled due to Hurricane Irma had to stay over another night I was freaking out because I had never experienced anything like this before but Tamika and Rochelle calmed me down and told me everything was going to be okay they were so very nice and helpful... Thanks guys
Comment from Hotel Management
Sep 23, 2017 by Ambur F., Hotel Management
Dear Falisha, Thank you for choosing to stay at our location. We were delighted to have you here and look forward to each of your future visits.
4 out of 5
Recommended
for Everyone
by A verified traveler from Savannah, GA

Nice and safe location area.

Posted Sep 18, 2017
Everything was very nice, cleanlinness, staff, room and breakfast was awesome. Only the bed was aweful, it was kind of old and super hard.
Comment from Hotel Management
Sep 23, 2017 by Ambur F., Hotel Management
Dear Gabriela, Thank you for choosing to stay at our location. We a delighted to hear that you had a great stay overall, except for our bed.
5 out of 5
Recommended
for Everyone
by A verified traveler

not too far from dragoncon

Posted Sep 10, 2017
Pros: Personnel and cleanliness.
Cons: air conditioner could be cooler.
Location: dragonCon
personnel very friend, had coffee for the mornings, clean rooms and hallways, plenty of parking space.
Comment from Hotel Management
Sep 17, 2017 by Ambur F., Hotel Management
Dear Anonymous, Thank you for providing us with the pros and cons of our hotel. We truly appreciate your feedback and hope that you will return to our hotel for next years dragoncon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location for attending baseball game.

Posted Sep 10, 2017
Room was very spacious.. Carpet needed to be cleaned. Stains on the carpet. Had dog next to room that started barking at 6:30 in morning. breakfast was great. Fresh cookies in lobby in afternoon. Staff very nice. Great location. Walked to galleria shopping center and Cumberland mall as well as suntrust park. Will stay again.
Comment from Hotel Management
Sep 17, 2017 by Ambur F., Hotel Management
Dear Anonymous, Thank you for taking the time to leave us a review. We truly appreciate your feedback and look forward to you staying with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Guntersville, Alabama

Posted Sep 8, 2017
Pros: Location
Location: Plenty of good food nearby.
We were in town for the kickoff classic football game between Alabama and FSU. This hotel was reasonably priced compared to those closer to the new dome. It is close to several things to do without having to get into downtown Atlanta. It was an easy drive to the game.
Comment from Hotel Management
Sep 17, 2017 by Ambur F., Hotel Management
Dear Anonymous, Thank you for taking the time to provide us with your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Nice hotel

Posted Sep 7, 2017
Nice stay, staff very nice and accommodating, clean facility, good selection on breakfast bar
Comment from Hotel Management
Sep 17, 2017 by Ambur F., Hotel Management
Dear Clay, Thank you for taking the time to leave us a comment. We appreciate your feedback
5 out of 5
Recommended
for Everyone
by A verified traveler from Charleston, SC

Really nice Hyatt

Posted Sep 1, 2017
Pros: The cleanliness of the hotel overall, the service was great, and the breakfast is always good.
Cons: The menu for dining is very limited.
Location: It's close to the branch I was visiting for work.
This is by far the nicest Hyatt Place I've stayed at. I normally stay in mostly Hyatt's for business and this particular one was great in all aspects.
Comment from Hotel Management
Sep 3, 2017 by Ambur F, Hotel Management
Dear Kevin, Thank you for your amazing review and we hope to see you each time your travel to Atlanta.
4 out of 5
Recommended
for Everyone
by A verified traveler from moreland, ga

Walk to SunTrust Park

Posted Sep 1, 2017
15 minute walk to park and battery. Excellent room, large HDTV, good breakfast. Excellent parking.
Comment from Hotel Management
Sep 3, 2017 by Ambur F., Hotel Management
Dear Adam, We are delighted that you enjoyed your stay and we hope to see you again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel for a ballpark visit.

Posted Aug 31, 2017
Excellent customer service. Jessica went above and beyond to make us feel comfortable and welcomed. Complimentary shuttle takes you within 5 miles of hotel. We were able to go to Publix and the mall via shuttle. Easy walk to the new ballpark and surrounding area. Comfortable beds and decent hot breakfast. Would definitely stay here again.
Comment from Hotel Management
Sep 3, 2017 by Ambur F., Hotel Management
Dear anonymous, Thank you for leaving such a pleasant review. I will make sure that Jessica is aware of the amazing service she provided to you.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Nice hotel close to Sun Trust Park

Posted Aug 24, 2017
Pros: Nice size rooms, friendly staff, great location.
Location: Close to the stadium, within walking distance. Restaurants & shopping near by. About 10 miles to Atlanta.
Nice hotel, close to the Stadium. Within walking distance & felt very safe. The staff was excellent, very friendly & helpful. Would definitely recommend this hotel.
Comment from Hotel Management
Aug 26, 2017 by Ambur F., Hotel Management
Dear Robyn, Thank you for your kind review and for recommending us to the public. We appreciate your feedback and hope to see your again in the near future for another Braves Game or for any event that brings you to Atlanta. Best Regards,