Ratings based on 11 Verified Reviews

3.5 out of 5
100% of guests recommend
4.1 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

OK for a short stay

Posted Jun 27, 2017 on Orbitz
Stayed in the hotel for about a week and the room was cleaned daily and was comfortable. After about 5 days into my stay there was a group of young girls (probably on a school outing) that were loud, pounding on the doors and walls of the place at all hours and running up and down stairs. Many people complained of their behavior but the employees on duty did not do anything. I was not able to sleep well after that as the noise would start up when least expected. On the positive side the breakfast in the morning was good and the location worked well for my needs.
Comment from Hotel Management
Jun 30, 2017 by General Manager, Hotel Management
We apologies for the inconvenience during your stay at our hotel. We take Complaints seriously and understand why you had an uncomfortable sleep. The group was of 90 little girls and their parents that booked almost all the hotel next time we can assure our guests will be in a different floor and sleep pleasantly.
4 out of 5
by KICHANG

A little far from airport but nice

Posted Jan 30, 2017 on Hotels
Good
5 out of 5
by MC

This traveler left a rating score only Posted Dec 27, 2016 on Hotels
3 out of 5
by Eileen from Ajijic

Nice staff, uncomfortable sleeping.

Posted Aug 17, 2016 on Hotels
The hotel is a bit dowdy. The mattress and pillows were very uncomfortable and the room was noisy. The neighborhood is not the best. Breakfast was good and the staff tried to be helpful.
3 out of 5
Recommended
for Everyone
by A verified traveler from UK

You get what you pay for...

Posted Jul 21, 2016
Pros: Location was fine; staff were helpful; water was warm; basic breakfast included...
Cons: Maybe it was my particular room, but I could hear the traffic outside (Bolivians love to lean on the horn) pretty much all night long...
Location: Close to the main plaza and most historical stuff. Walking distance to the statue of Christ to (at least for me. I like to stretch my legs)...
Had everything I needed. It was fairly central and I only sleep in my room. So, for me, creature comforts aren't that big a deal. I didn't use the TV or the mini-bar. The 'restaurant' is not a breakfast only affair. I ate there one evening and it was passable. Nothing to write home about tho'...
5 out of 5
by Karl

Better than expected

Posted Jun 6, 2016 on Hotels
Short but good......
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 1, 2017 on Hotels
4 out of 5
by Natalia

This traveler left a rating score only Posted Jul 21, 2017 on Hotels
3 out of 5
by María Fatima

No es conveniente este hotel,

Posted Apr 20, 2017 on Hotels
Lo malo muy malo, fue que el pago no lo reciben de la tarjeta, me perjudicaron al hacerme hacer el pago antes del medio día, su sistema para cobrar no le funciona el cobra tarjeta. Tenía una reunión llegue tarde, porque a las 9am., me obligan a pagar, no obstante que le explicó que estamos dejando nuestro equipaje en admistracion, me obligan a pagar en efectivo en ese momento con el perjuicio del atraso a mi reunión. Malísima la atención del funcionario con órdenes de los superiores, elevo mi queja ante ustedes.
Comment from Hotel Management
Oct 22, 2017 by Heidy, Hotel Management
WE APOLOGISE FOR THE INCONVENIENCE AND THE BAD EXPERIENCE YOU HAD STAYING WITH AS. IT´S ACTUALLY A RARE OPINION HENCE OUR PRIORITY IS THE CLEANLINESS AND COMFORT OF OUR ROOMS AS WELL AS OUR GUEST SERVICE RELATIONS. FOR A BETTER SERVICE WE ALWAYS HAVE OUR GUESTS PAY ON FRONTDESK FOR SECURITY REASONS WE ARE SORRY THIS TOOK TIME DURING YOUR CHECK OUT.
4 out of 5
by Clement G E from Itu

Avaliação

Posted May 19, 2016 on Hotels
Muito boa, indico