This a classic older latin american hotel. Unfortunately they have some rather non client friendly policies. I asked for a taxi and them to charge it to the room. They charged double the price of the taxi. As the amount was not high I did not mind, but they also wanted to charge the same amount for my friend. So 4 times the normal value!
There was no warm water in the morning and they had great difficulties charging the credit card. It seems that only one person is allowed to use the printer, so if you are in a hurry and want to print out something it can end up in nobody being able to help you.
Comment from Hotel Management
Sep 3, 2015 by Hotel Aranjuez, Hotel Management
It is always a good practice to pay in advance, not at the last minute in a rush... the same with other important requests... front desk is open 24/7, for administrative from 8:00 to 23:00. If you pay direct to the taxi you won't have any extra charge, but they dont accept CC or issue legal receipt.