Great, Helpful Staff
Posted Jul 26, 2015
Though Bright Heritage didn't have incredibly nice facilities, the staff was wonderful. The manager really helped us figure out a million things that were rather tough. Sunil, the manager, was happy to help us figure out how to buy bus tickets to our next city and spent time on the phone and talking to us about the best next step. He was very patient in answering all of our questions about how things work in India, which was rare while we were traveling there. I would really recommend staying here, especially if this is your first time in India. The facilities were comparable to all the other hotels we stayed in in India and Cochin but the staff were, by far, the most helpful.