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Get an overview of this hotelLuxury Cochin hotel in Ernakulam with 3 restaurants

Location

Located in Ernakulam, this luxury hotel is 1.5 mi (2.5 km) from Kerala Folklore Museum and within 6 mi (10 km) of Cochin Shipyard and Poornathrayesa Temple. Hill Palace and Durbar Hall Art Gallery are also within 6 mi (10 km).

Hotel Features

3 restaurants, 2 outdoor pools, and a full-service spa are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.

Room Amenities

All 269 rooms boast deep soaking tubs and offer free WiFi and iPod docks. 24-hour room service and minibars are standard, as are LED TVs with cable channels.

Hotel Amenities

Hotel Amenities

Crowne Plaza Kochi features a full-service spa, 2 outdoor swimming pools, a health club, and a spa tub. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and high-speed wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. Event facilities measuring 10743 square feet (998 square meters) include conference space. This luxury hotel also offers a children's pool, a sauna, and a rooftop terrace. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Onsite self parking and valet parking are complimentary.

Crowne Plaza Kochi has designated areas for smoking.

  • Concierge services 
  • Total number of rooms - 269 
  • Barbecue grill(s) 
  • Breakfast available (surcharge) 
  • Spa tub 
  • Children's pool 
  • Coffee shop or café 
  • Conference space 
  • Snack bar/deli 
  • Computer station 
  • Number of meeting rooms - 10 
  • Tours/ticket assistance 
  • Dry cleaning/laundry service 
  • Meeting rooms 14 
  • Sauna 
  • Multilingual staff 
  • Babysitting or childcare (surcharge) 
  • Airport transportation (surcharge) 
  • Number of floors - 15 
  • ATM/banking 
  • Number of bars/lounges - 2 
  • Business center 
  • Free newspapers in lobby 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • 24-hour fitness facilities 
  • Full-service spa 
  • Gift shops or newsstand 
  • Hair salon 
  • Health club 
  • Designated smoking areas 
  • Free WiFi 
  • Number of outdoor pools - 2 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Free valet parking 
  • Rooftop terrace 
  • Garden 
  • Picnic area 
  • Poolside bar 
  • Porter/bellhop 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 998 
  • Year Built 2012 
  • Number of restaurants - 3 
  • Conference space size (feet) - 10743 
  • Free self parking 
  • Pool cabanas (surcharge) 
  • Spa services on site 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking

Room Amenities

  • Connecting/adjoining rooms available 
  • Private bathroom 
  • Bathrobes 
  • Desk 
  • In-room climate control (air conditioning) 
  • Room service (24 hours) 
  • Free newspaper 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Turndown service 
  • Bathtub only 
  • Free toiletries 
  • Hair dryer 
  • Deep soaking bathtub 
  • Iron/ironing board 
  • Cable TV service 
  • Free WiFi 
  • iPod docking station 
  • Free cribs/infant beds 
  • LED TV 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Mosaic - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Aroma Lounge and Deli - This café serves light fare only. Open 24 hours.

Trilogi - Overlooking the garden, this theme restaurant specializes in local cuisine and serves dinner only. Open daily.

Sky Grill - This restaurant specializes in barbecue. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Things to Do

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub, and a sauna.

Spa Services

Sohum Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Steam room in spa 
  • Thai massage 
  • Reflexology 
  • Detoxification wrap 
  • Number of treatment rooms 7 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Ayurvedic treatments 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-in time ends at noon

Special check-in instructions:

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 1000 per day.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

Only service animals are allowed

Please note: To comply with local law, no alcohol will be served in this property on the first day of every month. For more details, please contact the office using the information on the reservation confirmation received after booking.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: INR 780 for adults and INR 500 for children (approximately)
  • Airport shuttle fee: INR 2200 per vehicle (one way)
  • Airport shuttle fee per child: INR 2200 (one-way)
  • Rollaway bed fee: INR 1000 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Crowne Plaza Kochi
  • Crowne Plaza Kochi Cochin
  • Crowne Plaza Kochi Hotel
  • Crowne Plaza Kochi Hotel Cochin
  • Kochi Crowne Plaza
  • Crowne Plaza Kochi Kerala/Maradu, India

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Breakfast Offer

Book a stay in any "Executive Room" category and receive free breakfast at Mosaic restaurant and cocktail at Aroma lounge from 6-8 PM.

Must book "Executive Room" category to receive benefits. Redemption details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.


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4.5 out of 5
90% of guests recommend
4.9 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
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5 out of 5
by
Posted Jul 30, 2016
Spacious rooms, comfort, good food, warm welcome, attentive staff
Comment from Hotel Management
Aug 5, 2016 by Shuvendu B
Dear Guest, Greetings from Crowne Plaza Kochi !! Thank you for choosing us for you travel needs. We are delighted to know that you had a pleasant stay at our hotel and enjoyed the room, good food and courtesy and hospitality of the team. Thank you for sharing your valuable feedback with us it is very encouraging to hear such comments from our esteemed guests. Thank you so much. We look forward to your next visit. Warm Regards Shuvendu Banerjee General Manager
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Nice Hotel but very bad service

3 out of 5
by from Bangalore
Posted Mar 21, 2016
Pros: Room, view, cleanliness, good internet connection
Cons: Service and response time
Location: One can get good spices on marine drive market, silk clothes are also available in same market in wholesale rate, Dutch Palace and ferry ride
Hotel was nice, big and clean rooms, awesome view from room and descent breakfast. Only thing that dissapoit me was the service provided by them. None of the request completed in one call, need to call twice/thrice to get the work done. Room service was not not satisfactory at all.
Comment from Hotel Management
Mar 29, 2016 by General Manager
Dear Mr. Abhi, Thank you for reaching out to us. We are glad that you enjoyed the room ambiance and breakfast, But we are really sorry to hear about the service. I personally apologize for the inconvenience. We will focus on it and try to avoid such incidents in future. Thank you for bringing it to our attention. We appreciate the time and effort taken to connect with us with valuable feedback. We look forward to your next visit. Warm Regards Sanjay Kaushik General Manager
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It was very good

5 out of 5
by from california
Posted Mar 10, 2016
The staff was really great,gave a free upgrade to a better room.Breakfast was excellent.Rooms were very much upto international standards.Very good service and view from room.I will strongly recommend this.Esp Ram was so helpful
Comment from Hotel Management
Mar 28, 2016 by General Manager
Dear Ms. Deepa, Thank you for staying with us. We are truly pleased to know that you had a very good experience staying at our hotel and enjoyed the courtesy of the staff, breakfast spread and room ambiance. Thank you for appreciating Mr. Ram for his efforts. Your feedback is very valuable for us and we appreciate the effort and time taken to encourage us. Thank you so much for the support. We look forward to your next visit. Warm Regards Sanjay Kaushik General Manager
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Nice hotel! Facilities and staff excellent.

5 out of 5
by
Posted Jan 25, 2015
Pros: Service was great
Excellent service. The room was first rate. We used the massage service and the hotel's driver for several hrs of shopping. Great experience.
Comment from Hotel Management
Dec 7, 2015 by Sanjay Kaushik
Thank you for your review regarding your experience. We are pleased to hear that you had a great experience at our hotel in terms of room , spa and concierge service. We look forward to serving you in the future.
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Very good hotel to stay

4 out of 5
by from Houston, TX
Posted Jan 11, 2015
Pros: The room way very clean and the view out the window (11th floor) was excellent
Cons: tandoori chicken from the Sky grill was not good at all. And lamb appetizer did not taste good.
Location: Lot of things to do Beach, boat house, shops
The stay on 11th floor with a great view of river was excellent. The hotel had different restaurant,food at Sky grill was not that good
Comment from Hotel Management
Dec 24, 2015 by Sanjay Kaushik
Dear Guest, Thank you for the valuable review.We are pleased to hear about the cleanliness of our rooms.We do agree to the fact that the rooms have got amazing view.We are disappointed to learn that you were not happy with the food served at one of the restaurant.Kindly give us an opportunity to serve you the best.
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5 out of 5
by
Posted Jan 5, 2015
crowne plaza should be the only place to consider for a stay in kochi. Service is excellent. Staff is super courteous, fodd is excellent, and the rooms are top of the line.
Comment from Hotel Management
Dec 24, 2015 by Sanjay Kaushik
Dear Guest, Thank you very much for the review.We are pleased to know that you had a good experience with us and is considered as the only place to stay in Kochi.Your review about our courteous staff and facilities are extremely valuable and an encouragement for us.Thank you once again.
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New hotel and well managed

5 out of 5
by
Posted Nov 4, 2014
Well equipped rooms and large bathrooms. They charge extra for backwater view but the view is average. The staff are well trained.
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Convenient

4 out of 5
by from New Zealand
Posted Sep 24, 2014
Pros: The location is convenient.
Cons: Transportation could be offered at a cheaper price.
Location: On business hence its convenient in terms of location, clean and good facilities.
Good experience, a convenient location and easy to find. The staff are friendly and helpful.
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no wireless

5 out of 5
by from Bahrain
Posted Apr 9, 2014
the strange thing that you have to pay to use the internet. food is delicious. room is marvellous with its facility. modern room. everything documented. well maintained for business.
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Very good and comfortable

4 out of 5
by
Posted Sep 30, 2014
Pros: friendly and convinient
Cons: none
Location: ok
very good nice and comfortable very kind and inexpensive hotel room sevice was good too.
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