Great room; not great front desk attendant
Posted Oct 5, 2016
The room was great. Colourful, comfortable, great photograph art, roomy for a double queen room. Bed was comfortable. Hotel shows its age a little with cracked caulking around the tub and sink but otherwise in good shape. Had the misfortune to have a front desk attendant that showed no personality and no interest. It was not until the third time I had to interact with her that she shows any interest.
Comment from Hotel Management
Oct 5, 2016 by Sue, Hotel Management
Thank you for taking the time to give us feedback on your experience here.
I am disappointed that you were treated in that manor, our staff are usually very friendly and happy to help.
Glad to hear that you did enjoy your room and I truly hope that you will return upon your next visit to Cochrane.
Once again, thank you for your feedback. It gives us a great tool to do better in the future.