Hotel approximately 2 blocks from the beach
Posted Jul 31, 2016 on Orbitz
Hotel has a nice small restaurant with not the best waitstaff. The beds are comfortable, the AC was fantastic, but the walls of the rooms, especially in the restroom/vanity are extremely dirty. I say rooms because we had to be moved to a different room because the first room's shower didn't have hot water, blow dryer or a telephone. The towels were so dingy they looked gray. The second room's restroom and doors in the restroom area were just as filthy. No hand soap, shampoo or conditioner was available & when requested, the clerk insinuated we had taken it. Only one used-roll of toilet paper was in the room. When we brought up the wall filth, the clerk said it was the paint. It was gross to even touch the doors. the toilet didn't flush and the clerk argued with us that it didn't flush because we had put toilet paper in it. I ended up removing the cover to the water tank to get it to fill so it could flush (yup, I was the plumber). Do not take clothing that needs ironing because the hotel DOES NOT have an iron. All the above issues were addressed with the receptionists/clerks at the check in counter, during our stay, but one argued with us and the second one, very sweet, wasn't able to get the issues resolved. I wanted to go to another hotel but my friend who uses Orbitz informed me that I would not get our money back. This was my first time using Orbitz and will verify if this is accurate, if so will stay away from Orbitz.