Ratings based on 93 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
71% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.4 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by Maggie from Little Rock, AR

Friendly staff, great pool, no frills.

Posted Sep 30, 2015 on Hotels
We booked the room on short notice (for just one night) and were completely satisfied. It's right next to the beach and plenty of shops and restaurants. The rooms are very basic. There are plenty of luxury resorts in the area if you're too delicate for cold water and a few ants in the room. The staff and the owner were great, very nice and welcoming. The pool was insanely beautiful, and the drinks are the pool bar were inexpensive and stronger than the drinks at bars in town, and they were happy to make delicious drinks without alcohol for the non-drinking member of our crew. The beds were comfortable and the air conditioning was adequate.
Comment from Hotel Management
Feb 13, 2016 by OTAS, Hotel Management
Thanks for taking the time to give us your feedback about your stay at Hotel Coco Palms. We are glad you got to enjoy our great location and welcoming staff . Thank you for your recommendations to future travelers!
4 out of 5
by Birger from Puriscal

Noce hotel - Great pool and garden!

Posted Jun 27, 2015 on Hotels
Nice laid back hotel, near the beach. Since the Coco Beach itself is nothing to write home about, this hotel compensates fully by its beautiful pool and garden area. Simply beautiful! Don't aim for the cheapest rooms - spend a few $ more and get much nicer rooms. And get a small fridge in the room too... Hotel has a great restaurant and an in-house sushi master who made some of the best sushi I ever had in CR. Fair priced too... Hotel has its own well stocked 24/7 supermarket and allows you to select your favorite wine there and for a 5$ corkage fee enjoy it with your meal in the restaurant. They have a "cook your own catch" for fishermen staying there.... All in all a good deal... Only downside was - in our opinion - that the hotel did not offer breakfast. Not even if you wanted to pay for it....
Comment from Hotel Management
Oct 31, 2015 by OTAS, Hotel Management
Thanks for taking the time to give us your feedback about your stay at Hotel Coco Palms. We are glad you got to enjoy our great location and welcoming staff . Thank you for your recommendations to future travelers!
5 out of 5
by Valeria

This traveler left a rating score only Posted May 8, 2015 on Hotels
4 out of 5
by A verified traveler from New York City

Decent Spot Right By The Beach

Posted Mar 11, 2015
Pros: The location is great.
Cons: The roosters next door start crowing at 3:30am and continue all morning, which then inspires the neighborhood dogs to howl. Bring ear plugs!
Location: It's right across the street from the beach and an easy walk to local souvenir shops and restaurants.
Room was small but works if you're only staying a night or two. The staff was very helpful. It's right across the street from the beach and an easy walk to shops and restaurants. The hotel restaurant had good food and a nice pool. 24 hour market right next door.
Comment from Hotel Management
Aug 26, 2015 by SALES, Hotel Management
Thanks for taking the time to give us your feedback about your stay at Hotel Coco Palms. We are glad you got to enjoy our great location and welcoming staff . Thank you for your recommendations to future travelers!
4 out of 5
by A verified traveler from Montreal, Canada

Excellent rapport qualité prix

Posted Jan 7, 2015
Parfait pour un court séjour a la plage. Petit hotel charmant, chambres petites et peu éclairées. Mais la plage est juste devant l hotel, on y va directement en costume de bain et on revient se saucer dans la piscine!!! Personnel jeune, accueillant, cool,... Le paradis de la Lazy Frog!!! Emplacement parfait, dans le village de Coco mais un peu en retrait de la rue principale, ce qui assure la tranquillité.
Comment from Hotel Management
Feb 3, 2016 by OTAS, Hotel Management
Thanks for taking the time to give us your feedback about your stay at Hotel Savannah. We are glad you got to enjoy our great location and welcoming staff . Thank you for your recommendations to future travelers!
2 out of 5
by A verified traveler from Nelson BC

Hotel Coco Palms

Posted Jan 5, 2015
Location: The hotel was located a block away from the main shopping and restaurants street.
The hotel staff is friendly enough and our room was clean but the noise was just too much for us. We had no sleep all night!
Comment from Hotel Management
Aug 26, 2015 by Sales, Hotel Management
Thanks for taking the time to give us your feedback about your stay at Hotel Coco Palms. We are glad you got to enjoy our great location and welcoming staff . We are indeed continuously working on improving our property and appreciate all your observations. Really hope your time in Costa Rica was a very pleasant one. Thank you for your recommendations to future travelers!
1 out of 5
by Ryan from Galveston, TX

Would not recommend

Posted Dec 25, 2014 on Hotels
Very small rooms, uncomfortable beds, not the most desirable location, dogs from the neighbors barked all night long.
Comment from Hotel Management
Oct 31, 2015 by OTAS, Hotel Management
Thanks for taking the time to give us your feedback about your stay at Hotel Coco Palms, we sincerely apologize for your room experience We are indeed continuously working on improving our property and appreciate all your observations. Really hope your time in Costa Rica was a very pleasant one.
4 out of 5
by Lauren from New York

Fun in the sun

Posted Dec 8, 2014 on Hotels
I stayed at the Coco Palms on & off for about a week. (My friends were staying at another place, and it was more convenient to stay with them most of the time.) The location is perfect for beach and nightlife access, and it has a lovely pool, a good restaurant, great staff and a 24-7 grocery store attached. However, the rooms are not like staying at the Ritz. They're very clean and well-maintained, but just kinda tight and old furniture, etc. For the price it's totally worth it if you're not looking for luxury.
Comment from Hotel Management
Oct 31, 2015 by OTAS, Hotel Management
Thanks for taking the time to give us your feedback about your stay at Hotel Coco Palms. We appreciate hearing from our customers, as their comments are vital for us to continue improving our accommodations. Hopefully if we get a chance to serve you again it will be as you expect it .
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 20, 2014 on Hotels
4 out of 5
by A verified traveler

good value for money

Posted Aug 26, 2014 on Hotels
Owners are very nice and helpfull, Staff are friendly and efficients... great food.
Comment from Hotel Management
Oct 31, 2015 by OTAS, Hotel Management
Thanks for taking the time to give us your feedback about your stay at Hotel Coco Palms. We know our shortcomings and we're working to bring the property up to par . We appreciate hearing from our customers, as their comments are vital for us to continue improving our accommodations. Hopefully if we get a chance to serve you again it will be as you expect it .