Ratings based on 780 Verified Reviews

4.1 out of 5
85% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from New York

Not worth it. Better options close by.

Posted Dec 12, 2017
The hotel is in need of dramatic updating. The lobby was nice but the restaurant felt awkward and out of place in the hotel, particularly because it was uninviting and didnt seem like anyone worked there. We asked for a suite so had a living room and bedroom woth one bathroom. The room was in need of some massive updating. The floors were old and covered in musty carpet. Windows were dusty and did little to mute the noise of next door club-music at night. The bathrooms were equally drab with old tiling and fixtures as well as a limited supply of hot water. Air circulation in the room was poor and never really flowed into the bedroom so doors had to remain open and the thermostat put on exaggerated settings. The service was just as mediocre. We asked for a room service menu as there was not one in the room and clearly reception forgot as we went downstairs and they had no idea what we were talking about. We were told there was no breakfast being served in the hotel even though the website said there was an included breakfast. We had to go across the street in pouring rain to feed everyone. We asked for loaner umbrellas but were rudely and reluctantly given one of the bellman’s umbrellas. The hotel has potential to be great but is in need of some real updating. My guess is that there is a poor manager at the helm of this hotel resting on the laurels of an era long gone. I’d stay at the Sonesta nearby next time.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near Water in Coconut Grove

Posted Dec 4, 2017
Great hotel. The gym is nicely maintained but small.
Comment from Hotel Management
Dec 6, 2017 by Karel P, Hotel Management
Dear guest, Thank you for your kind words and for giving us a 5 star rating. I will personally share your comments with the team. In the meantime, please do not hesitate to contact us if we can be of any assistance and I look forward to your return to the Mutiny Hotel in the near future. See you next time!
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Good location, fair comfort, some great views

Posted Nov 17, 2017
Pros: location
Cons: bedding
Location: good restaurants and pubs. Next to the marina and park so plenty of space to walk, jog or play with your dog.
Good Location - right across from the marina. I sleep on a memory foam mattress at home. The hotel bed was noticeable less comfortable than my memory foam bed. Very few rooms in each floor face the marina. These rooms have a great view of the marina and sea. On a clear day, the veiw is awesome. Clean rooms. However, some bath towels they provided were stained. The bathrooms were redone cosmetically and it shows.
Comment from Hotel Management
Nov 24, 2017 by Karel P., Hotel Management
Dear CuriousG, I am so glad that you had a great stay and enjoyed the hotel location and features. You gave the readers some great advice and I am sure they will really appreciate. We will address the towel issues you mentioned. I will personally share your comments with the team and celebrate another satisfied guest. In the meantime, please do not hesitate to contact us if we can be of any assistance and I look forward to your return to the Mutiny Hotel in the near future. See you next time! Karel P
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location. Very pleasant.

Posted Nov 9, 2017
Excellent location across the street from the Coconut Grove Marina, close to Coco Walk, and the many restaurants and shops of Coconut Grove. Very quiet and welcoming. A complete and radical change from its wild reputation in the 1980's.
Comment from Hotel Management
Nov 16, 2017 by Karel P., Hotel Management
Dear guest, Thank you for your kind words, we are delighted you enjoyed your stay, and look forward to welcoming you back to The Mutiny Hotel. Yes, the hotel has changed since its wild days, we have become more family friendly and a great destination for guest all around the world. I will personally share your comments with the team and celebrate another satisfied guest. In the meantime, please do not hesitate to contact us if we can be of any assistance and I look forward to your return to the Mutiny Hotel in the near future. See you next time! Karel P
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida Keys

2 night stay in Miami for health reasons

Posted Oct 22, 2017
Pros: Clean, welcoming, neat, reliable, good location
Cons: The restaurant - weird conglomeration of foods with no real specialty.
Location: Walking, sailboat marina, Lulu's restaurant.
The hotel is very nicely kept, neat, clean. The restaurant could use a bit of a refresh. The bathroom in the end apartment / unit is very tight (room door must be closed in order to open the vanity cabinet). Own air was good and reliable. Blackout drapes welcome. Great community and within easy walking distance of shops, lovely restaurants, banks, the water, and a Fresh Market (a nice 'add' given that the 'rooms' are really apartments with kitchens).
Comment from Hotel Management
Nov 16, 2017 by Karel P., Hotel Management
Dear CarynNYC, Thank you for your review! We are glad you enjoyed our views, service and amenities. I have shared your feedback with our team and thanked them for going above and beyond to ensure all your needs were met during your stay. I will personally share your comments with the team and celebrate another satisfied guest. In the meantime, please do not hesitate to contact us if we can be of any assistance and I look forward to your return to the Mutiny Hotel in the near future. See you next time! Karel P
4 out of 5
Recommended
for Everyone
by A verified traveler from Orlando, FL

Beautiful location.

Posted Oct 21, 2017
Beautiful hotel, great panoramic scenes. Close to other points of interest, such as South Miami beach, little Havana, parks etc.Loved it!
Comment from Hotel Management
Nov 24, 2017 by Karel P., Hotel Management
Dear Carmen, I am so glad that you had a great stay and enjoyed the hotel location and features. You gave the readers some great advice and I am sure they will really appreciate. I will personally share your comments with the team and celebrate another satisfied guest. In the meantime, please do not hesitate to contact us if we can be of any assistance and I look forward to your return to the Mutiny Hotel in the near future. See you next time! Karel P
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent service!

Posted Oct 10, 2017
Hospitality was fantastic- had no problems checking into my room, valeting and getting my car when needed, and wonderful restaurant in lobby. The location cannot be beat - especially if you like to walk or run!
Comment from Hotel Management
Nov 24, 2017 by Karel P., Hotel Management
Dear guest, WOW, thank you for such an amazing 5 star review. Our Doormen, Front desk, Bellman and Housekeeping Department will be most appreciative for your review. We have meetings every day and you will put smiles on everyone’s faces when they hear your review. In the meantime, please do not hesitate to contact us if we can be of any assistance and I look forward to your return to the Mutiny Hotel in the near future. See you next time! Karel P
3 out of 5
by A verified traveler

Not a great sense of privacy

Posted Sep 30, 2017
We reported a non-working lamp the night we came, and they sent someone to fix it the next morning at 8am, while we were still sleeping. They just came in the room and did the job while we were still in bed! Not a great experience!
Comment from Hotel Management
Nov 24, 2017 by Karel P., Hotel Management
Dear guest, Thank you for choosing to stay at The Mutiny Hotel and taking the time to write a very detailed review of your experience. I am sorry to learn that your stay was not up to the standards of service we strive to provide to all our guests. I have personally addressed your issue with the correct staff so that during your next stay you will not have the same experience. Please do not hesitate to contact the hotel for any assistance regarding your most recent stay or for a future reservation. Again, thank you for your review and I look forward to welcoming you back to The Mutiny Hotel in the near future. Warmest wishes, Karel
4 out of 5
Recommended
for Everyone
by A verified traveler

Class and elegance

Posted Sep 22, 2017
Loved our stay here, despite not getting the water-facing room I reserved. Expensive, no amenities included - including no wifi and only valet parking. But loved it overall. Close to shopping, great food, water activities, and beautiful scenery.
5 out of 5
Recommended
for Everyone
by A verified traveler from england

Lovely hotel

Posted Sep 5, 2017
Great hotel nice staff friendly. Was very surprised how big our room was. Only down side was the walls were very thin so could hear people above above and rooms next door.
Comment from Hotel Management
Sep 8, 2017 by Karel P., Hotel Management
Dear tina, Thank you for your kind words, we are delighted you enjoyed your stay, and look forward to welcoming you back to The Mutiny Hotel. Please do not hesitate to contact us if we can be of any assistance and I look forward to your return to the Mutiny Hotel in the near future. See you next time! Karel P