Ratings based on 390 Verified Reviews

4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 23, 2017
Great spot and new facility. A little.more expensive than others but worth it
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel with very some complaints

Posted Mar 14, 2017
Pros: The appearance of being new or recently remodeled and very clean.
Cons: Thermostat control info posted somewhere near the thermostat. BOTH elevator's to work all the time as one of them was slow and the other hardly moved
Location: Very nice location but, I had the view of the roof connecting the two buildings and then the roof of the opposing building.
The hotel was nice and appeared to be either new/recently remodeled. The staff was friendly and quick to check us in and out. We did enjoy or stay and everything was great except for the following: In the middle of the night, our room was warm and "dry" and we could not get the thermostat to turn down. Since it was the middle of the night, we decided to not make a big fuss of it but the room ended up being so warm and dry, I ended up with a bloody nose and my husband said his sinuses were very dry. The elevator took FOREVER to and from our floor. Also, our room was two doors down from the elevator but we could still hear it moving up and down the 5 floors all night long. I wanted to turn on a fan, located on the air-conditioner/heater in most hotel rooms, to drown out the noise of the elevator but, there was not a "fan" option available. Although the pool was open 24/7, each time we went downstairs to get in the hot-tub and relax, there were children in it and the pool having fun and being noisy (as children do). We would have appreciated it if there was a time in the late evening where the pool/hot-tub would have been closed to children so that after a long day of driving, adults could have just relaxed. The only thing offered to anyone that was not a Gold/Diamond member was a bottle of water. At most Hampton's we would have also received a snack pack as a lower member and a lot of Hampton's offer free late-afternoon warm cookies but, not here. Bed to firm for us.
5 out of 5
Recommended
for Everyone
by A verified traveler from B.

Work conference

Posted Jan 27, 2017
Great staff! Clean hotel and room. Great choices in continental breakfast.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 19, 2016 on Hotels
3 out of 5
by A verified traveler

Think twice with children!

Posted Dec 19, 2016 on Hotels
Nothing was posted clearly about the salt water pool. Didn't seem that clean when all 3 kids got a rash and two got pink eye! Rooms were fine. They give people gift cards for tvs going out but when you have kids hurt they don't do anything!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 17, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 14, 2016
Great location near theaters, food and shopping. Easy access from the freeway. Great free breakfast.
5 out of 5
by A verified traveler

Beautiful area.

Posted Dec 7, 2016 on Hotels
Too short. Great location for any activities.
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Nice Clean

Posted Dec 5, 2016 on CheapTickets
We were very pleased, with our stay. We had a late check-in and the staff was very friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 13, 2016
Very nice. I really enjoyed it. Thanks.