Ratings based on 226 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kelowna BC Canada

Posted Jan 26, 2016
The girl who checked us in was so attentive to detail. She asked if we were celebrating a special vacation and we were, our Grand Daughter was turning 10. The next day when we walked out of our hotel room they had put balloons and a happy 10th birthday sign on the door. Another wonderful bit of service was, we went to swim in the pool in the morning and it was being cleaned, the manager saw us and said he could make arrangements for us to swim at the hotel beside us. Also there was a lady who worked at the breakfast in the morning who was so friendly and helpful. We would definitely go back to this hotel.
Comment from Hotel Management
Jan 29, 2016 by JessicaFOM, Hotel Management
SP, Thank you for letting us be part of the celebration for a birthday special vacation. It is our mission to 'Impress Guests' and it is clear our front desk and breakfast staff did just that! We look forward to your next great stay with us. -JessicaFOM
5 out of 5
Recommended
for Everyone
by A verified traveler from Spokane

Junk Rebel show

Posted Nov 21, 2015
Pros: Clean, comfortable. Loved the dog at the front desk!
had an event at the fairgrounds, quick to get there, great location
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Nov 10, 2015
Third time family has stayed at this hotel. Great breakfast, over 30 items to chose from. Close to downtown Coeur d'Alene. Room was clean.
Comment from Hotel Management
Nov 14, 2015 by JessicaFOM, Hotel Management
Thank you for staying with us and for sharing your review highlighting our breakfast, location, and cleanliness! We look forward to seeing you here again soon. -JessicaFOM
5 out of 5
Recommended
for Everyone
by A verified traveler from Spokane Valley, Washington

Anniversary stay

Posted Nov 8, 2015
My wife and I stayed here for our anniversary and the staff here couldn't have been nicer. Everyone was very helpful and we were even offered a free bottle of champagne for our anniversary.
Comment from Hotel Management
Nov 14, 2015 by JessicaFOM, Hotel Management
Jeff, Thank you for staying with us and for spending your anniversary here in Coeur d'Alene! It is our pleasure to help you celebrate. We look forward to your next great stay with us! -JessicaFOM
5 out of 5
Recommended
for Families
by A verified traveler from Seattle, WA

New, clean and very accommodating for kids/pets

Posted Oct 19, 2015
Pros: Kids loved the Pool!
Cons: safe walkways towards down town. We had to cross medians and dirt paths to get to main walk ways.
New, clean and very accommodating for kids/pets. Close to downtown Cd'A. We brought our dog and two kids, the suite set up was large enough with room to move and feel like a home away from home. Quiet stay and nicely insulated.
Comment from Hotel Management
Oct 23, 2015 by JessicaFOM, Hotel Management
Lori, Thank you for bringing your family, four-legged friends included, to stay with us. It is a pleasure to hear how you were able to make yourself at home in one of our suites! We are just off the Centennial Trail, which itself is paved continuously from here to downtown Coeur d'Alene. Thanks again for your feedback and we look forward to your next great stay! -JessicaFOM
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 19, 2015
Clean, friendly, and they let us check in early since we arrived into town about 3 hours ahead of schedule.
Comment from Hotel Management
Oct 23, 2015 by JessicaFOM, Hotel Management
Thank you for staying with us in Coeur d'Alene and for sharing your experience. It is our pleasure to accommodate early check ins as soon as rooms are ready. I am happy to hear you enjoyed our friendliness and cleanliness and we look forward to seeing you here again soon! -JessicaFOM
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

I will be back!

Posted Oct 14, 2015 on Hotels
All of the employees here were so nice and friendly!
Comment from Hotel Management
Oct 16, 2015 by JessicaFOM, Hotel Management
Thank you for staying with us and for your kudos on our friendliness! We look forward to welcoming you back soon. -JessicaFOM
4 out of 5
Recommended
for Couples
by A verified traveler

Convenient, clean and comfy!

Posted Oct 11, 2015 on Hotels
We appreciated the breakfast and the evening cookies! I didn't love the proximity to the freeway or the fact that we could see and smell the pool and spa from the lobby.
Comment from Hotel Management
Oct 14, 2015 by JessicaFOM, Hotel Management
Thank you for staying with us and enjoying our hot Express Start breakfast and warm cookies in the evening. We do offer a 24-hour indoor pool & hot tub which have access conveniently off the lobby. Please reach out to us for your next reservations and ask about our suites which all are situated to face away from the freeway. Thank you again for your kudos on our cleanliness and comfort and we look forward to seeing you again soon! -JessicaFOM
4 out of 5
Recommended
for Personal Event
by A verified traveler

Very pleasant hotel, professional and helpful staf

Posted Sep 29, 2015 on Hotels
The room was very pleasant, very clean, staff was very professional and helpful. The street out in front of the hotel was very noisy, that would be the only negative I would have for it.
Comment from Hotel Management
Oct 1, 2015 by JessicaFOM, Hotel Management
Thank you for choosing our hotel and for sharing your review highlighting our professional and helpful staff! Please look to book one of our suites for your next stay, as all our suites face away from the front street. Thanks again for your feedback and we look forward to seeing you again soon! -JessicaFOM
5 out of 5
Recommended
for Everyone
by A verified traveler from alberta

Posted Aug 31, 2015
Since hotel . We enjoyed the walking paths . We even took the resident dog, Dodger for a walk. A bit pricey though
Comment from Hotel Management
Sep 3, 2015 by JessicaFOM, Hotel Management
Thank you for your 5-star review of our hotel and for taking a walk with Dodger the dog. Summer is the busiest time of the year in Coeur d'Alene and our rates do reflect the occupancy of the town, but it is a pleasure to hear you enjoyed your time here. We look forward to seeing you again soon! -JessicaFOM