Ratings based on 231 Verified Reviews

4.0 out of 5
82% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Idaho

It was nice and clean

Posted Nov 3, 2017
The room was quaint, but very nice and clean. It needs an elevator to go down stairs but other than that it's good.
4 out of 5
Recommended
for Everyone
by A verified traveler

No major complaints

Posted Oct 29, 2017
Room was clean and warm. We were next to the ice machine but other than that I have no complaints.
4 out of 5
Recommended
for Everyone
by A verified traveler from NorCal

Business trip

Posted Oct 16, 2017
Pros: Clean and safe. Centrally located. Easy free parking. Plenty of dining choices nearby.
Cons: The free breakfast could be better.
A quick business trip overnight. Everything was as expected for a hotel at this level.
4 out of 5
Recommended
for Everyone
by A verified traveler from Idaho

Great overnight stop

Posted Sep 26, 2017
Clean, convenient, healthy breakfast. Everything we needed for a quick overnight stop. Very comfortable bed as well.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bolivar, OH

Decent, Clean and Comfortable Hotel.

Posted Sep 23, 2017
We would definitely stay here again. The room was clean, the bed very comfortable, and the staff was friendly. We stayed here for one solid week except for two days when we, for whatever reason, decided to drive to Lincoln City and Newport Oregon. Our next trip to Coeur d'Alene will have us staying here again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Montana

Quiet off the main drag

Posted Sep 20, 2017
Pros: Quiet
Cons: Carpets in the rooms and halls are in need of replacement.
Location: A nice restaurant is within easy walking distance and Lake Couer d'Arlene is just a short distance away.
The motel is not directly on a main street, but just off from a main highway, and set back far enough from traffic to be very quiet. The front desk staff was very accommodating since my wife had a badly sprained ankle that had just occurred and we needed a room where she would not have to climb any stairs and the staff made it happen.
Comment from Hotel Management
Sep 21, 2017 by Ali K , Hotel Management
Hi Neil, Thank you so much for letting us know about your recent stay. Your feedback will help us to continue to improve. We hope you'll choose Quality Inn & Suites next time you're in CDA!
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland OR

Great Stay

Posted Sep 19, 2017
In particular the staff was friendly, helpful & courteous. The food was good & room was comfortable. Thank you!
Comment from Hotel Management
Sep 21, 2017 by Ali K, Hotel Management
Kathy, I appreciate you letting us and other travelers know about your stay. I'm glad you enjoyed it and we hope to see you again! Thank you!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 17, 2017
Clean and comfortable..friendly receptionist...good breakfast. Missed having an elevator.
Comment from Hotel Management
Sep 23, 2017 by Ali K, Hotel Management
Valued Guest, Thank you for your kind words, we appreciate it. Please let us know if you need the main floor when you reserve and we'll do our best to accommodate!
3 out of 5
Recommended
for Everyone
by A verified traveler from Nebraska

Lack of an elevator can be inconvenient

Posted Sep 7, 2017
The breakfast was great and the staff also. The lobby was very upscale and hospitable....and the gardening and land scape was absolutely immaculate and gorgeous!!! The only thimbsdown would be the stairs and the inconvenience of getting luggage to rooms !
Comment from Hotel Management
Sep 10, 2017 by Ali K , Hotel Management
Valued Guest, Thank you for letting us know about your recent stay with us! I'm glad to hear that overall you enjoyed your stay. We do our best to let guests know that we don't have an elevator, but we realize it can be inconvenient. Please let us know in advance if you need main floor, or if we can assist with your luggage. We are happy to help!
2 out of 5
by A verified traveler from British Columbia

Absolutely would not recommend at this time.

Posted Sep 7, 2017
The bedroom and beds were clean and comfortable but the bathroom was disgusting with long dark hairs on the floor, dark dirt marks on the bath floor and a ball of dark hair covering the drain. Bathroom had clean towels but was obviously not cleaned. Breakfast waffles were nasty flat, sticky and pretty much inedible. Thank fully there were other choices. We stayed at another much cleaner hotel for our second night. Nice reception with a variety of available beverages when we were checking in and out. Pool area was also nice and clean.
Comment from Hotel Management
Sep 8, 2017 by Ali K, Hotel Management
Hi Robyn, I am very sorry to hear about your recent stay with us. I can assure you that this is not the norm. I do hope that you notified the front desk immediately so we could address the issue. I'll be sure to pass your comments along to housekeeping so we can work to improve.