Ratings based on 47 Verified Reviews

3.9 out of 5
86% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from CA

Great hotel

Posted Jul 16, 2017
The staff at this hotel was very friendly. They were genuinely interested in a complaint another guest was making and explained that they had already made arrangements to have the noisy bathroom fan serviced. The hotel was cozy. Wished it had an elevator though. Hard to haul heavy suitcases up a flight of stairs.
5 out of 5
Recommended
for Everyone
by A verified traveler from Thorp, WA

Nice small hotel close to a very nice park.

Posted Jul 9, 2017
Pros: Staff was wonderful, and McEuen park is fantastic.
Location: This is right on the lake by a museum, a public library, lots of small shops and a beautiful park that had a benefit including a live concert.
We arrived early after a long drive and the maid quickly finished cleaning our room so we could check in early. Very nice hotel clerk answered our questions about site locations and even gave us a city map. Nice clean room, good air conditioner, wonderful water pressure in the shower, comfortable King size bed, and it was quiet even though it was near an intersection because the parking was in the front so it buffered the car noise.
Comment from Hotel Management
Jul 10, 2017 by Yvette P, General Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 6, 2017
Overnighted in the hotel - parking is limited but sufficient for the number of rooms - the room was nice and clean - is a solid three star hotel that I would stay in again. The staff was extremely friendly and helpful.
Comment from Hotel Management
Jul 10, 2017 by Yvette P, General Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Spokane, Wa

Better than expected for the price

Posted Apr 23, 2017
There were a couple housekeeping issues that we encountered right away but a quick phone call down to the front desk had the super friendly staff resolving them as quickly as they could; and with excellent customer service skills to boot. The hotel is located in the heart of downtown so absolutely everything is within walking distance. We even watched racing turtles at a great little tap house just steps from our hotel. As "Staycation" experts we felt like our local entertainment dollars were well spent on this room and we will certainly be back.
Comment from Hotel Management
Jun 3, 2017 by Yvette, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location, Inc hotel, helpful staff

Posted Apr 18, 2017
Pros: Good bed, nice staff, great location.
Location: Near good restaurants, great walking/hiking on Tubbs Hill just minutes away, near the beginning of the Centennial Trail for biking to Spokane
Wanted a hotel near downtown. This hotel was the closest and, along Sherman Ave., the best as well. Had a great one night stay.
Comment from Hotel Management
Jun 3, 2017 by Yvette, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by Ken

Worth the money

Posted Apr 10, 2017 on Hotels
Nice room, clean, etc. Bed was too firm and my shoulder hurt during the night. A rattle in the fan / furnace woke me up quite a few times too. And no fan in the bathroom?! That should be illegal. Other than that, it was inexpensive, the location is perfect and we'd stay there again.
Comment from Hotel Management
Jun 5, 2017
Thanks for staying with us. We appreciate your feedback!
3 out of 5
by A verified traveler

Overall ok.

Posted Apr 10, 2017 on Hotels
Overall was pretty good. Walls are thin the room next to us, they were watching TV in the middle of the night and it was very loud. The room was clean to an extent, Exterior looking was nice. I am a Flea, tick & bed bug magnet. Might want to try and spray beds with a little pepper mint and water. I was bitten the next morning all over stomach. So I would suggest to fumigate the beds and room all over. Your girl at the counter was wonderful and very helpful. Kudos to her. So I would give 3.5 for room and 5 to the girl at the counter.
Comment from Hotel Management
Jun 5, 2017
Thanks for staying with us. We appreciate your feedback!
3 out of 5
Recommended
for Couples
by A verified traveler

Closest Hotel to downtown fun!

Posted Apr 10, 2017
Great location but just a little over price for what the motel has to offer!
Comment from Hotel Management
Jun 3, 2017 by Yvette, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by Anne

Perfect Girls' Weekend Accommodations

Posted Feb 11, 2017 on Hotels
Great downtown location, and staff was super friendly. Modest accommodations, but great value. I would definitely stay again!
4 out of 5
by A verified traveler

Convenient, clean, quiet.

Posted Oct 29, 2016 on Hotels
The hotel was modest, clean and reasonably priced. Best of all, it is in the heart of downtown, close to restaurants, shopping and the lake.