Ratings based on 1,504 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
81% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Tigard OR

Spendy for what you get

Posted Jul 26, 2016
Hotel is in an easy access location for freeway to Silverwood and just a short drive to downtown CDA, but was kinda run down for what they charge.
5 out of 5
by A verified traveler from Sacramento, CA

To short

Posted Jul 20, 2016
Clean, lots of room, easy parking, great breakfast, easy to find. Would stay there again.
Comment from Hotel Management
Jul 25, 2016 by Shilo Inns, Hotel Management
We appreciate you choosing the Shilo Inn for your accommodation needs and for taking the time to let us know how your stay with us went. We look forward to your next visit with us. Sincerely Chad & Joyce Hubble Managers
3 out of 5
by A verified traveler

Close to everything

Posted Jul 19, 2016
Overall satisfied. Close to everything. I would recommend to my friends.
Comment from Hotel Management
Jul 25, 2016 by Shilo Inns, Hotel Management
Dear Shilo Guest, We appreciate you letting us know how your stay with us went. We would like to apology that our breakfast did not meet your expectations. We are currently working with JB’s restaurant to have them provide our continental breakfast to our hotel guests. We will be sure to address your concerns with our current breakfast staff. We do hope you will allow us another chance to provide you with hotel accommodations in the future. Sincerely Chad & Joyce Hubble Managers
2 out of 5
by A verified traveler

Borderline with a dash of Ew.

Posted Jul 19, 2016
It appears that this hotel has not had a speck of maintenance since it was new in what must have been 1989. It was seriously like a time warp. The lobby and halls are filthy. The pool water is yellow, the whole place has a questionable smell. The breakfast room was honestly a little scary. I did not eat. Our room was actually OK. It was big and the bedding and bathroom were clean. The air conditioner had some kind of pefumy smell that must have been to cover up the old cigarette smell from before this was a nonsmoking hotel. The side door from the parking lot was never locked even though it said you needed a room key to get in and the neighborhood was kind of sketchy although we had no personal security issues during our stay. I'm reviewing because it is hard to tell the actual condition from the pictures on expedia and it would have been nice to know more before we made our choice which would not be the Shilo Inn on a return trip to Couer d'Alene.
Comment from Hotel Management
Jul 25, 2016 by Shilo Inns, Hotel Management
Dear Shilo Guest, We would like to thank you for choosing the Shilo Inn for your accommodation needs and for taking the time to let us know how your stay with us went. We do apologize that the hotel is dated. However we are currently working to have some upgrades done to the hotel. We do hope you will give Shilo Inns another chance during your future visit to the area. Sincerely Joyce & Chad Hubble Managers
2 out of 5
by A verified traveler

Close to freeway and okay price

Posted Jul 8, 2016
This hotel does the trick but has no frills. I would not recommend the breakfast... It is not clean and not well staffed with lots of the items used up and gone.
Comment from Hotel Management
Jul 20, 2016 by Shilo Inns, Hotel Management
Dear Shilo Guest, We appreciate you letting us know how your stay with us went. We would like to apology that our breakfast did not meet your expectations. We are currently working with JB’s restaurant to have them provide our continental breakfast to our hotel guests. We will be sure to address your concerns with our current breakfast staff. We do hope you will allow us another chance to provide you with hotel accommodations in the future. Sincerely Chad & Joyce Hubble Managers
4 out of 5
by A verified traveler

Posted Jul 1, 2016
真夜中に急に非常ベルが鳴り出し、15分程止まらなかった事以外は、とても快適に過ごさせて頂きました。部屋もお風呂も清潔で、この値段にしてはとても良かったです。
3 out of 5
by A verified traveler from Seattle, WA

Convenience and decent deal

Posted Jul 1, 2016
Pros: Room is big and feel comfortable.
Cons: AC was too noisy. Beds could be a little more comfy and need more pillows
Location: Very convenience location with many walking distance to restaurants. My family walked to the Texas Road House a few blocks down the road
Stay at this hotel for one night. Checkin was quick around 8pm. Staff was very friendly. We would stay here again.
Comment from Hotel Management
Jul 20, 2016 by Shilo Inns, Hotel Management
Dear Shilo Guest, We would like to thank you for choosing the Shilo Inn for your accommodation needs and for taking the time to let us know how your stay with us went. We look forward to seeing you during your next trip to the Coeur d’ Alene area. Sincerely Joyce & Chad Hubble Managers
3 out of 5
by A verified traveler from UT

Close to my venue

Posted Jun 28, 2016
Very old and outdated giving the feeling of uncleanliness.
Comment from Hotel Management
Jul 11, 2016 by Shilo Inns, Hotel Management
Dear Shilo Guest, We appreciate you letting us know how your stay with us went. We do understand the hotel is in need of some renovations and we are currently working with our corporate office on doing some renovation this year. We do hope you will allow us another chance to provide you with hotel accommodations in the future. Sincerely Chad & Joyce Hubble Managers
1 out of 5
by A verified traveler

Posted Jun 27, 2016
Do not stay here. Run for you lives. This "hotel" is the worst place I have ever stayed and I've stayed in a ramshackle hut in Cambodia.
Comment from Hotel Management
Jul 11, 2016 by Shilo Inns, Hotel Management
Dear Shilo Guest, We would like to thank you for choosing the Shilo Inn for your accommodation needs and for taking the time to let us know how your stay with us went. We are sorry to hear that you did not enjoy your accommodations. Sincerely Joyce & Chad Hubble Managers
3 out of 5
by A verified traveler

Well maintained

Posted May 8, 2016
Facility was well maintained , it was just dated . Main drawback was the old tv and very limited channels . Motel needs major updating yet everything was clean and functional .
Comment from Hotel Management
May 16, 2016 by Shilo Inns, Hotel Management
Dear Shilo Guest, Thank you for the review on your recent stay. We are currently working with our corporate office on updating the hotel. We hope to see you again during your future travels to our area. Sincerely, Joyce and Chad Hubble Managers