Ratings based on 595 Verified Reviews

3.7 out of 5
78% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from idaho

Quiet and close to everything. Very friendly staff

Posted Feb 17, 2017
We stay here often. It's very comfortable and a favorite for us.
5 out of 5
Recommended
for Everyone
by A verified traveler from missoula montana

Convenient location

Posted Feb 3, 2017
It's next to interstate and several dining locations. Room was comfortable
Comment from Hotel Management
Feb 6, 2017 by Shilo Inns, Hotel Management
Dear Shilo Guest, Thank you for taking the time to let u know how your recent stay with us went. We are glad the location of our hotel was convenient to you and that your room was comfortable. We look forward to seeing you during your next visit to the area. Sincerely Chad & Joyce Hubble Managers
1 out of 5
Recommended
for Everyone
by A verified traveler

Hotel was very accessible to freeway.

Posted Jan 23, 2017
Pros: Good breakfast area.
Location: Close to many restaurants.
I had no problems at all. I would recommend it for anyone.
Comment from Hotel Management
Jan 25, 2017 by Shilo Inns, Hotel Management
Dear Shilo Guest, We appreciate you choosing the Shilo Inn for your accommodation need and for taking the time to let us know how your stay with us went. We are glad to hear your stay with us was to your satisfaction. We look forward to seeing you during your next visit to the area. Sincerely Joyce & Chad Hubble Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary,AB

nice for quick stop

Posted Jan 12, 2017
Pros: spacious room
Cons: serve hot bfast
Location: nice parking, easy to find
clean facilities, big lobby, not so much happy with the bfast
Comment from Hotel Management
Jan 19, 2017 by Shilo Inns, Hotel Management
Dear Shilo Guest, Thank you for taking the time to let us know how your stay with us went. We are sorry to hear that you did not enjoy our selection of foods provided to our guest for our complimentary continental breakfast. We are looking to make some changes this year to our breakfast. We do hope to see you the next time you are in the Coeur d’ Alene area. Sincerely Joyce & Chad Hubble Manager
4 out of 5
Recommended
for Families
by A verified traveler from California

Great Value & Nice breakfast

Posted Jan 9, 2017
Location: Freeways, shopping restaurants
Staff was friendly, helpful and welcoming. Rooms large, and clean with all the amenities; microwave, hairdryer, ironing board, frige, coffee/tea maker all for a very good price. Would stay again. The reasons I did not give a 5 were: noisy whining heating unit, room on side where many fluorescent signs made it hard to darken the room and had trouble using key which staff acknowledged was a problem. HOWEVER, not bad enough to ask to move rooms and not bad enough to have me not stay again esp. for the price.
Comment from Hotel Management
Jan 19, 2017 by Shilo Inns, Hotel Management
Dear Shilo Guest, We appreciate you choosing the Shilo Inn for your recent accommodation needs and for taking the time to write a review online. We are glad to hear you enjoyed your stay while visiting the Coeur d’ Alene area. We are sorry to hear that the heating unit was too loud for you and will be sure to have our maintenance staff take a look at that unit. We do look forward to seeing you during your next visit. Sincerely Chad & Joyce Hubble Managers
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 4, 2017
Pros: rooms very clean and comfortable
Cons: continental breakfast could use some improvement
Location: good location, easy on and off freeway, many good businesses close by.
desk staff and maid service very good and prompt . was very pleased with service
Comment from Hotel Management
Jan 10, 2017 by Shilo Inns, Hotel Management
Dear Shilo Guest, We would like to thank you for choosing the Shilo Inn for your recent accommodation needs and for taking the time to write a review online regarding your stay. We are pleased to hear that you enjoyed your stay. We look forward to seeing you during your next visit to the Coeur d’ Alene area. Sincerely Chad & Joyce Hubble Managers
5 out of 5
Recommended
for Everyone
by A verified traveler

Recommended

Posted Jan 1, 2017
Great place to stay during the office season. Clean and comfortable. They gave us a free upgrade to a mini suite so that was appreciated!
Comment from Hotel Management
Jan 4, 2017 by Shilo Inns, Hotel Management
Dear Shilo Guest, We are pleased to hear you enjoyed your recent stay with and we appreciate you taking the time to let us know how your stay with us went. We look forward to seeing you during your next trip to the area. Sincerely Chad & Joyce Hubble Managers
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice place to stay

Posted Dec 1, 2016
Stay was nice. The continental Breakfast needed some improvement. Not very much to offer and things were pre-cooked.
Comment from Hotel Management
Dec 5, 2016 by Shilo Inns, Hotel Management
Dear Shilo Guest, Thank you for choosing the Shilo Inn for your accommodation needs and for letting us know how your stay with us went. We are pleased to hear your stay with us was a nice one and we do look forward to seeing you during your next visit to the area Sincerely Chad & Joyce Hubble Managers
2 out of 5
by A verified traveler from US

Cheap

Posted Nov 15, 2016
Pros: The breakfast was decent
Cons: Overall, did not feel clean.
Location: Nice, central location
The pool was green and the toilets had brown water that did not go away when you flush. We did enjoy the breakfast.
Comment from Hotel Management
Nov 23, 2016 by Shilo Inns, Hotel Management
Dear Shilo Guest, Thank you for choosing the Shilo Inn for your accommodation and for letting us know how your stay with us went. We are sorry to hear the hotel was not to your satisfaction. We do understand the hotel is dated and we are going to be completing some upgrades to the property. We do hope you will allow Shilo Inns another chance in the future. Sincerely Chad & Joyce Hubble Managers
3 out of 5
Recommended
for Everyone
by A verified traveler

Just the right price, at the right location

Posted Oct 25, 2016
Pros: Price, location and staff. It is in a good location but it seems like Coeur D'Alene is growing a bit so the hotel will have to up its game.
Cons: The hotel is looking a little tired but staff was good, overall a good short stay
Comment from Hotel Management
Nov 2, 2016 by Shilo Inns, Hotel Management
Dear Shilo Guest, Thank you for letting us know how your stay with us went. We do understand the hotel is in need of some upgrades and there are plans to do some remodeling this winter. We are glad your overall stay was enjoyable and hope t see you again during your next visit. Sincerely Joyce & Chad Hubble Managers