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Reviews of Dolphin Sands Holiday Villas

3.5 out of 5
Dolphin Sands Holiday Villas
16 Prince Street, Coffs Harbour, NSW

Reviews

8.6

Excellent

Rating 10 - Excellent. 93 out of 176 reviews" "
Rating 8 - Good. 57 out of 176 reviews" "
Rating 6 - Okay. 14 out of 176 reviews" "
Rating 4 - Poor. 7 out of 176 reviews" "
Rating 2 - Terrible. 5 out of 176 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, property conditions & facilities
Smooth check in process and comfortable cabin.
Stayed 1 night in Jan 2022

4/10 Poor

Karen

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
After a long 12 hrs drive with our grandchildren, we were One bed short, pool was very very green, bins were full just wasn't happy with the overall experience. I would like to thank the young man who tried to help us out.
Stayed 1 night in Jan 2022

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort
Extremely poor service.
Terrible place with a filthy pool. Arrived to no reception with no instructions to check in. Left numerous messages with Winning Holidays but no return calls received.
Stayed 2 nights in Jan 2022

2/10 Terrible

Timothy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When I arrived to check in there was no one at the property and the reception area was locked. Numerous calls to the property went unanswered. I had to find last minute alternative accommodation for myself and my family of 5
Stayed 1 night in Jan 2022

4/10 Poor

Belinda

Traveled with group
Disliked: Cleanliness
Just disappointed our cabin wasn’t cleaned ready for us.
Stayed 1 night in Jan 2022

2/10 Terrible

Rebecka

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Definately not as described, pool green and filthy despite being middle of summer. Spa empty and not cared for, shared BBQ unhygienic. And the room, disgusting! Blinds mouldy, lounge delaminating, cushion mouldy, fridge greasy and uncleaned, furniture condition is disgraceful. No coffee cups. The villas are aging but thats ok and you can expect wear and tear but theres no excuse furniture and fittings being this bad. Positive it is close to beach and easy to find. Sheets and towels clean and fresh. The price (over $200 a night) is not worth it.
Stayed 1 night in Dec 2021

10/10 Excellent

Vickie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

10/10 Excellent

Max

Liked: Cleanliness, room comfort
Perfect place for a good night's rest
Just off the main road, management has strict instruction for late-night noise so easy to get a good night's sleep, leather sofas and beds are more comfortable than most others. Very good communication with site manager, very clear instructions on how to go about contactless checkin. Spacious lounge and kitchen, carpark right outside of the villa, easy in and easy out. Will definitely stay here again.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed overnight only but excellent property, really clean and had everything we needed. Was also an easy check-in process. Property seemed close to everything. Would definately stay here again.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Self contained unit
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was excellent, maybe a little bit of painting would be in order. Very comfortable, we really enjoyed our stay, we will be back
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star fantastic place
Absolutley 5 star for us was great location clean and tidy couldnt ask for more
Stayed 1 night in Nov 2019
Response from Colleen on Dec 4, 2019
Thank you Stacey for taking the time to give us such a great review. It is greatly appreciated. So happy you enjoyed your stay with us. Hope to see you again soon. Thanks again Colleen

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rather unpleasant smell to the chalet ( they are not, as advertised “villas” ) small and at $175 per night comparatively expensive. Would not return.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The verticals were old and brittle ,no shampoo or conditioner ,could do with blinds for privacy in the kitchen. .The tapes were a bit dodgy the cold water tap in the kitchen I was unable to turn it on. The place is in bad need of refurbishing .The cabin it self was very clean.Beautiful lady who looked after me.
Stayed 2 nights in May 2019
Response from Colleen on Jul 7, 2019
Hi There, Thank you for your feedback. We will be upgrading the blinds in the very near future and will be including shampoo, conditioner and tissues. Could I ask what Cabin number you were in so that I can get the kitchen tap fixed. Many thanks Colleen Manager Dolphin sands.....

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Lovely hosts. Fully equipped kitchen and in a quiet area. I will stay here again
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Roomy cabins,private parking,location all good. Booking in easy. Would recommend to others.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Janette was friendly and pointed out things on the map to do. Kept in touch as we were driving to Coffs Harbour. Excellent communication.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value with all the amenities you could want. We only stayed one night unfortunately, while travelling between Sydney and Brisbane, but fully intend to spend more time there next time I visit the area.
Stayed 1 night in Apr 2019
Response from Graham & Janette on Apr 9, 2019
Thank you for taking the time to review Dolphin Sands. Glad you enjoyed your stay. Looking forward to seeing you again soon.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Property conditions & facilities
Great place to stay close to everything owners lovely gorgeous little villas
Stayed 1 night in Apr 2019
Response from Graham & Janette on Apr 9, 2019
Great meeting you looking forward to seeing you again soon. Thank you for taking the time to review Dolphin Sands.

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Janette greeted us on arrival and was so helpful and welcoming. It was a great place to stay. Very spacious and comfortable villas. Fantastic location. We will be back!
Stayed 1 night in Feb 2019
Response from Graham on Mar 5, 2019
Thank you for taking the time to review Dolphin Sands. We are looking forward to seeing you next time. Cheers Janette & Graham

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Friendly at a fantastic price
A 5 minute walk to the nearest beach and along the beach to the Jetty, about a kilometre, comfortable cabin that can sleep 4. Price was really good.Only problem was that there was no shampoo or hairdryer and we did not bring any as all other accommodation usually provide it. Will visit again and bring the kids along.
Stayed 1 night in Feb 2019
Response from Graham on Feb 20, 2019
Hi Linda thank you for taking the time to review Dolphin and your info. look forward to seeing you again down the track

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good to see this place as good as 15+yrs ago.
Stayed 1 night in Feb 2019
Response from Graham & Janette on Feb 20, 2019
Thank you for taking the time to review Dolphin Sands see you again next time

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So central to everywhere we wanted to go, great value for money in peak holiday season, Excellent communication and genuine care, Jeanette was lovely. Private and fully self contained, Foxtel was a bonus as was the free WIFI. Will see you guys again in Easter, Thank you Laurel
Stayed 3 nights in Dec 2018
Response from Graham on Jan 8, 2019
Thank you for taking the time to review Dolphin Sands. Looking forward to seeing you again at Easter. Cheers Janette & Graham

8/10 Good

M, Gold Coast au

Liked: Cleanliness, staff & service
It was quiet enough even we were in end unit close to round about. Parking next to unit was bit challenging at times. Landlady Janet was very helpful with internet issue and resolved quickly. Units a bit datec but overall had a relaxing weekend. Close to bdach, shops and bowls club
Stayed 7 nights in Dec 2018
Response from Graham on Jan 8, 2019
Thanks for taking the time to review Dolphin Sands all the best for 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean, close to club & beach. Friendly staff
Stayed 1 night in Dec 2018
Response from Graham on Dec 25, 2018
Thank for taking the time to review Dolphin Sands All the best for Christmas and we hope to see again soon Merry Christma Janette & Graham

10/10 Excellent

Chris, Brisbane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, a short walk to the beach, pub, club and a couple of blocks from the main shopping centre.
Stayed 1 night in Nov 2018
Response from Graham on Dec 13, 2018
Thank you for taking the time to review Dolphin Sands. Looking forward to seeing you again soon. Merry Christmas to you & yours Graham & Janette

10/10 Excellent

JoshWhite, Wollongong NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is perfectly located and very clean and a great place to stay.
Stayed 4 nights in Oct 2018
Response from Jen on Oct 23, 2018
Hi Josh thank you for taking the time to review Dolphin Sands. We look forward to seeing you again soon. cheers Graham & Janette

8/10 Good

Jan, uK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pommie trip to Coffs
Was very impressed with the property which was comfortable. clean and spacious although the twin room was a bit cramped for 2 adults. Janette made us very welcome and is a very pleasant host. Our only concern was the lack of instructions for the heating and tv.
Stayed 1 night in Sep 2018
Response from Graham on Oct 4, 2018
Thank you Jan for taking the time to review Dolphin Sands. In the compendium there are instructions for Foxtel TV and the air con is ready to go at 24 degrees and a matter of pressing the on off button to change temp is a matter of arrowing up and down. We are only a phone call away if you have any problems when staying with us. Enjoy the rest of your holiday be safe. Cheers Graham & Janette

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Great home away from home
Stayed 3 nights in Sep 2018
Response from Graham on Sep 26, 2018
Thank you for taking the time to review Dolphin Sands.We look forward to seeing you again soon Best Regards Graham & Janette

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodation was great spacious and very central.
Stayed 2 nights in Sep 2018
Response from Graham on Sep 18, 2018
Thank you for taking the time to review Dolphin Sands. We look forward to seeing you again soon. Regards Graham & Janette

8/10 Good

Navaneetharajah

Enjoyed Coffs Harbour & Service was good
Enjoyed my stay in Dolphin Sands & Coffs Harbour marina walk
Stayed 1 night in Aug 2018
Response from Graham on Sep 4, 2018
Thank ypou for taking the time to review Dolphin Sands hope you enjoy the rtest of your travels Cheers Graham & Janette

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Sleep Over
Only an overnight stop between Bribie Island & Sydney. Should have left the air conditioner on all night as the unit was very cold.
Stayed 1 night in Aug 2018
Response from Graham on Sep 4, 2018
Thank you for taking the time to review Dolphin Sands . Yes that was our coldest night of the winter we do have a Dooner and blanket on the bed also a spare blanket in the builtin for just these cold nights spring is on its way. PS yes you could had the aircon on if you were still cold. Hope you enjoy the rest of your travels Cheers Graham & Janette

10/10 Excellent

bronwyn

Friendly service in clean comfortable accomodation
We just stayed one night, travelling through. Reception was very friendly and helpfull. The cabin was very comfortable and clean. A good little kitchen set up and a good shower. The accomodation was just a short walk to the beach. The only small difficulty would be tight parking.
Stayed 1 night in Aug 2018
Response from Graham on Aug 28, 2018
Thank you Bronwyn for taking the time to review Dolphin Sands. We look forward to seeing you guys down the track. all the Best Graham & janette

8/10 Good

John, Hornsby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Something different.
Very clean and comfortable. Very well equipped. Roomy. We would certainly recommend staying here. The description said that there were free toiletries but only soap provided. Not a problem for us as we always bring our own. The first time we have stayed in a villa and appreciated the extra space.
Stayed 4 nights in Aug 2018
Response from Graham on Aug 22, 2018
Hi John thank for taking the time to review Dolphin your feed back is appreciated cheers Graham & Janette

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely, clean and comfortable, close to the beach and shopping.
Stayed 7 nights in Aug 2018
Response from graham on Aug 22, 2018
Thank you for taking the time to review Dolphin hope to see you again soon cheers Graham & Janette

10/10 Excellent

John, Oakleigh South Vic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Comfortable & Spacious Villa
Friendly & informative manager, great location to most of Coffs Harbour beaches, attractions & clubs / restaurants. Would stay again.
Stayed 3 nights in Aug 2018
Response from Graham on Aug 22, 2018
Hi John thank for taking the time to review Dolphin your feed back is appreciated. We do have a spare next to the one under BBQ just in case we are not there when it runs out or just give us a ring and we can connect the new one. Looking forward to seeing you again soon cheers Graham & Janette

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Graham on Aug 8, 2018
Great having you stay with us Jason. Thank you for taking the time to review Dolphin Sands. Trust we will see you again down the track. Regards Janette & Graham

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Fully self contained. Roomy and clean. Great place to saty
Stayed 2 nights in Jul 2018
Response from Graham on Aug 1, 2018
Thank you Terry for staying with us and taking the time to review dolphin Sands Look foward to seeing you again soon Janette & Graham

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It had a lovely homely feeling the manager were extremely friendly I’ve stayed there before and would recommend it to anyone extremely good for the disabled or elderly.
Stayed 1 night in Jul 2018
Response from Janette on Aug 1, 2018
Thank you Frank for staying with us again and for reviewing Dolphin Sands Looking foward to seeing you again soon Janette & Graham

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only issue I had was the cheap single ply toilet paper other than that had a great stay there
Stayed 1 night in Jul 2018
Response from Graham & Janette on Jul 17, 2018
G Day Thank you for taking time to review Dolphin Sands and we have taken youe comments on board.Thanks for staying hope to see you down the track. Graham & Janette

6/10 Okay

colin, cronulla

Liked: Cleanliness
Just used for one night clean enough but furnishings getting a bit on the tired type reasonable price but wouldnt be paying any more in peak times
Stayed 1 night in Jun 2018
Response from Graham on Jun 19, 2018
Thank you for your feed back

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price, a little road noise early morning and afternoon parking is tight but OK.
Stayed 1 night in Jun 2018
Response from Graham on Jun 19, 2018
Thank you Alan for you feed back looking forward to seeing you again

8/10 Good

Lynne, Woody Point QLD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly clean & very cheap
Owners contacted us before arrival (personally) to assist with easy check in. They were very helpful & explained everything to us. A pleasant experience all round. Close to everything as well We will be staying there every time we pass thru from now on.
Stayed 1 night in Apr 2018
Response from Janette & Graham on Jun 19, 2018
Hi Lynne thank you for taking the time to review Dolphin Sands. We look forward to seeing you next time you are in town

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable accomodation and staff were very friendly and helpful. Lots of space in cabin and very clean. Would definitely stay again :).
Stayed 1 night in Apr 2018
Response from Janette & Graham on Jun 19, 2018
We thank you for taking the time to review Dolphin Sands. Looking forwrad to seeing you again down the track. Thanks for staying with us.

8/10 Good

Philip, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
We had a brief but lovely stay in Coffs Harbour thanks to the handy location of this clean and convenient villa.
Stayed 1 night in Apr 2018
Response from Graham on Apr 10, 2018
Thank you for taking the time to review Dolphion Sands. Glade you enjoyed your stay. Cheers Janette & Graham

10/10 Excellent

Mark, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice private place.
Enjoyed the small pool and hot tub. In a good location.
Stayed 2 nights in Feb 2018
Response from Graham on Apr 10, 2018
Thank you for taking the time to review Dolphion Sands. Hope to see you again soon so glade you enjoyed your stay. Cheers Janette & Graham

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot for an overnight or a longer stay.
A lovely friendly stay.
Stayed 1 night in Feb 2018
Response from Graham on Apr 10, 2018
Thank you for taking the time to review Dolphion Sands. Hope to see you again soon so glade you enjoyed your stay. Cheers Janette & Graham

8/10 Good

mike, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing good location
A great place to stay. Quiet,relaxing and convenient with just a few minutes walk to beaches, clubs and restaurants. Will definitely stay again.
Stayed 3 nights in Jan 2018
Response from Janette & Graham on Jan 30, 2018
G Day Mike thanks for taking the time to review Dolphin Sands. We look forward to seeing you again down the track. All the best for 2018.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Graham & Janette on Jan 23, 2018
Thank you for reviewing Dolphin Sands. So glade that you enjoyed hope to see you next time. All the best for 2018