Outdoor pool

Reviews of Coffs Windmill Motel

3 out of 5
Coffs Windmill Motel
168 Pacific Highway South, Coffs Harbour, NSW

Reviews

8.4

Very Good

Rating 10 - Excellent. 394 out of 956 reviews" "
Rating 8 - Good. 382 out of 956 reviews" "
Rating 6 - Okay. 122 out of 956 reviews" "
Rating 4 - Poor. 42 out of 956 reviews" "
Rating 2 - Terrible. 16 out of 956 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Sandra

Disliked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Stephen, Belrose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room and amenities for an overnight stay.
Stayed 1 night in Mar 2024

6/10 Okay

Josee

Liked: Staff & service
Conveniently located! Had ni garbage can in my room & no batteries in tv control.
Stayed 1 night in Mar 2024

8/10 Good

Wayne

Liked: Staff & service
Was confortable but small maintenenace in rooms is needed rather than using duct tape to cover up things. Overall it was clean but i was disappointed to find the windmill restaurant was closed. This was an icon of the area and is now being turned into an airbb.
Stayed 1 night in Mar 2024

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and loved our stay!! Thanks
Stayed 1 night in Mar 2024

8/10 Good

Lee

Stayed 1 night in Feb 2024

10/10 Excellent

john

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation, friendly and helpful staff, always greeted with a smile. Will definitely stay here again.
Stayed 1 night in Feb 2024

8/10 Good

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent motel was convenient for what we wanted
Stayed 1 night in Feb 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service
Friendly owners
Stayed 1 night in Jan 2024

10/10 Excellent

Loretta

Stayed 1 night in Jan 2024

8/10 Good

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced. Everything supplied for a comfortable stay. Refrigerator was ok. Cold enough, but no freezer compartment. Ground level rooms good easy to access no carrying luggage upstairs.
Stayed 1 night in Jan 2024

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Julie

Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady was so nice the room very comfortable
Stayed 1 night in Jan 2024

4/10 Poor

Shay

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very old and tired and overpriced for what it was.
Stayed 1 night in Dec 2023

10/10 Excellent

Amjad

Stayed 1 night in Dec 2023

8/10 Good

Tushar, Sydney

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
The rooms could have been upgraded for a price worth the resorts What worked is the clean surrounding and convenience of parking and access to the CBD.
Stayed 1 night in Dec 2023

10/10 Excellent

Tessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We're so glad we chose this as a pit stop on a bit of a crazy road trip. Everything was easy and the staff were great. They seem to be gradually doing up the rooms. We got one of the older family rooms but it didn't matter at all because it was so nice and big, beautifully clean, good shower, and the beds were so damn comfy we all had an amazing sleep. We were also pleasantly surprised at how quiet it was - we were expecting traffic noise, but whatever acoustics they have going really cut it out. Special shout out to the staff who all had lovely sunny demeanours, were great to have a quick laugh with, and all clearly work really hard. Thank you all so much, we would definitely stay again!
Stayed 1 night in Dec 2023

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service
Property was clean, beds were comfy . Just old looking . I would recommend for short stays , price was good !
Stayed 1 night in Dec 2023

8/10 Good

Alisha

Liked: Staff & service, property conditions & facilities
Staff are friendly though bathroom could be cleaner and Furniture needs updating. Good value for money though.
Stayed 1 night in Dec 2023

10/10 Excellent

Prakash

Stayed 1 night in Dec 2023

8/10 Good

Anne

Stayed 1 night in Dec 2023

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room upgraded at no charge and ended up staying two nights - facilities excellent
Stayed 1 night in Dec 2023

4/10 Poor

Michael

Disliked: Cleanliness

8/10 Good

Cecilia

Stayed 1 night in Nov 2023

10/10 Excellent

Chris

Stayed 1 night in Nov 2023

8/10 Good

Clayton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice stay. Thank You
Stayed 1 night in Nov 2023

4/10 Poor

Simon

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disappointed with cleaning prior to our arrival - toilet was filthy. TV is on way out - picture was poor at best
Stayed 1 night in Nov 2023
Response from Patrick on Nov 8, 2023
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your recent stay. Your comments are essential in helping us improve our services, and we truly appreciate your candid review.We are disappointed to hear that the cleanliness of your room did not meet your expectations upon arrival, especially in the case of the toilet. This is certainly not the standard we aim to maintain, and we will address this issue with our housekeeping team to ensure such oversights are not repeated in the future. Clean and well-maintained rooms are a top priority for us, and we are committed to rectifying this.Regarding the television, we apologize for the poor picture quality you encountered. We will have our maintenance team inspect the TV in your room and take necessary measures to resolve the issue. We want to ensure that your future stays with us are as comfortable and enjoyable as possible.We value your feedback, and we would like to make it up to you. If you decide to stay with us again in the future, please let us know in advance, and we will make sure your next visit is exceptional.Once again, we appreciate your honest review and hope to have the opportunity to serve you better in the future. If you have any further comments or concerns, please feel free to reach out to us directly. Your satisfaction is our priority.

8/10 Good

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Melissa

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay and the room was suitable for us and our two dogs. Would happily book the family pet friendly room again.
Stayed 2 nights in Oct 2023
Response from Patrick on Nov 8, 2023
Thank you for choosing our motel for your recent stay, and we're thrilled to hear that you had a lovely experience. We're delighted to know that our family pet-friendly room met your needs and provided a comfortable stay for you and your two dogs.Your positive feedback is greatly appreciated, and we would be more than happy to welcome you and your furry companions back to our motel anytime. If you have any specific requests or preferences for your next stay, please don't hesitate to let us know, and we'll do our best to accommodate them.Once again, thank you for choosing our motel, and we look forward to serving you and your pets in the future. If you have any questions or need assistance with future bookings, please feel free to reach out to us.

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of after hours check in. Clean rooms. All rooms on ground level. Convenience of parking outside the room.
Stayed 1 night in Oct 2023
Response from Patrick on Nov 8, 2023
Thank you for your feedback, and we're thrilled to hear that you had a positive experience during your stay at our motel. We take great pride in providing our guests with a hassle-free and comfortable stay.We understand the importance of after-hours check-in and strive to make it as convenient as possible for our guests. Our check-in process is designed to be easy and accessible, allowing you to settle in comfortably even if you arrive late.Our commitment to cleanliness is of utmost importance, and we are glad to hear that you found our rooms to be clean. We have a dedicated housekeeping team that ensures our rooms are maintained to the highest standards of hygiene and cleanliness.Having all our rooms on the ground level is a deliberate design choice for the convenience of our guests. We believe this makes the stay more accessible and hassle-free, with parking right outside your room.We appreciate your feedback and look forward to serving you again in the future. If you have any further suggestions or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. Your comfort and satisfaction are our top priorities.Thank you for choosing our motel, and we hope to welcome you back soon.

10/10 Excellent

Daniel

Stayed 1 night in Oct 2023

2/10 Terrible

Neil

Stayed 1 night in Oct 2023

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2023

2/10 Terrible

Peter

Stayed 1 night in Oct 2023

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where great. Up graded the room so my kids didn't have to sleep in the same bed
Stayed 1 night in Sep 2023

8/10 Good

donna

Liked: Cleanliness, staff & service
Friendly lady at reception very helpful enjoyed our stay.
Stayed 1 night in Sep 2023

8/10 Good

Paula

Traveled with partner
I liked that it has a windmill out the front 🌷
Stayed 1 night in Sep 2023

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2023

10/10 Excellent

Shane

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lovely lady at reception was fantastic 😁
Stayed 1 night in Sep 2023

8/10 Good

Maryanne

Liked: Cleanliness, staff & service
Ok for an overnight stay
Stayed 1 night in Sep 2023

10/10 Excellent

Alyssa

Stayed 1 night in Sep 2023

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and clean
Stayed 1 night in Sep 2023

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, good value for money, was given upgrade to a room away from Highway so it was quieter for sleeping, as thoughtful gesture from host. Shower head needed replacing though as very erratic spray that went everywhere.
Stayed 1 night in Sep 2023

2/10 Terrible

Julie

Stayed 1 night in Sep 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
We were welcomed with the owners coming out to the Car and saying high to the children and giving them a chocolate. This waa a very special and kind thing to do.
Stayed 1 night in Sep 2023
Response from Lin on Sep 18, 2023
Dear Mark,Thank you for staying with us. It was a pleasure and an honor to meet you and your lovely family. We are continuously working to enhance the guest experience, and we look forward to seeing you again next time.Warm regards,Lin

10/10 Excellent

Christopher

Stayed 1 night in Sep 2023

10/10 Excellent

Jo-anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating. Only stayed as a stop over so didnt get to take advantage of all amenit
Stayed 1 night in Sep 2023
Response from Lin on Sep 18, 2023
Dear Jo-anne,We're delighted to hear that you found our staff friendly and accommodating during your stay. If your travels bring you back this way, we'd love the opportunity to host you again, and this time, you can explore all that our facilities have to offer.Safe travels,Coffs Windmill Motel

10/10 Excellent

Prabaharan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to stay for one night due to a late flight. Closer to the airport, with very helpful staff and competitive prices.
Stayed 1 night in Sep 2023
Response from Lin on Sep 18, 2023
Dear Prabaharan,Thank you for choosing to stay with us for your one-night stopover due to a late flight. We're pleased to hear that our proximity to the airport, helpful staff, and competitive prices met your needs and expectations.Providing convenient and comfortable accommodation for travelers like you is our goal, and we're delighted to know that you had a positive experience during your brief stay with us.If your travels bring you back to this area or if you have another late flight, please don't hesitate to stay with us again. We'd be happy to welcome you back and make your stay just as enjoyable.Safe travels,Coffs Windmill Motel