Ratings based on 63 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted Sep 2, 2016 on Hotels
Everything was primo except Internet. Some problems caused it to drop out frequently. Sign on did not go as instructed, but attendant responded immediately to attend to the problem. Overall loved this hotel and would not stay anywhere else in Cognac.
by A verified traveler
Fantastic experiencePosted Aug 30, 2016 on Hotels
Staff went out of their way to make visit memorable particularly Gary who welcomed us on arrival. Great hotel from secure parking to luxurious room.
by Elizabeth from Rickmansworth
Well-placed hotel with great staff.Posted Aug 24, 2016 on Hotels
The hotel is well located right in the centre of Cognac, but there was no noise in our room as windows were well insulated. The building is historic but has a comfortable modern interior with air conditioning. Staff were welcoming and considerate, which I appreciated especially as my mobility was not great at the time. Good car parking. Would definitely stay there again.
for Everyoneby A verified traveler from chester, UK
Fabulous Hotel in a iconic French townPosted Jul 23, 2016
This is one of the best hotels that I have ever stayed in. It started off well when we were upgraded to the prestige suite. The facilities are excellent, nespresso coffee machine thick towels, beautifully comfortable bed to name just a few. The experience is made special by the genuine warmth and friendliness of the staff, epitomised by Thibault a real credit up the Hotel. If you are going to Cognac I don't think you will find a better hotel then this.
by jo from Wales
fantastic placePosted Jul 6, 2016 on Hotels
excellent everything. hotel is in fan condition with fab staff. the bedrooms are well thought out as in light switches and plugs. the pool although small has a huge pump in it so you can swim against the current and get no where, robes, towels and flip flops were readily available. great location, fab beer garden. like I say excellent everything
by Ken from Dublin, Ireland
Not up to standard expectedPosted Jul 5, 2016 on Hotels
Bar closed on Monday, no cocktails or other drinks, unacceptable in a so called 4* hotel. No dining room or dinner. Difficult to find space to park a Range Rover in the hotel car park. Breakfast cheese was stale. Ham etc. not topped up as they ran out.
by Nikolay from Moscow
Nice stay in nice hotelPosted Jun 25, 2016 on Hotels
Best hotel in Cognac. Perfectly placed. Well equipped and furnished rooms. Good service. Friendly staff.
by GILBERT from Toronto
Second times a charm,again:)Posted Apr 29, 2016 on Hotels
Our second stay here, and we were nit disappointed. Great location close to many houses of cognac. Great restaurants close by, bistro de Claude should not be missed!
Posted Feb 8, 2016 on Hotels
by Julie from Cheshire
Posted Sep 25, 2015 on Hotels
Enjoyed a 5 day break in Cognac. Hotel was very smart and the staff most helpful. You can hear the hustle and bustle in the square when you are staying in a room at the front but with the windows closed and a/c switched on then it becomes acceptable. We would definitely stay here again.