Ratings based on 208 Verified Reviews

4.1 out of 5
91% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted May 13, 2019
Comment from Hotel Management
May 13, 2019 by LG, Hotel Management
Many thanks for posting your review. Best regards
4 out of 5
by A verified traveler

Posted May 8, 2019
Comment from Hotel Management
May 9, 2019 by LG, Hotel Management
Thank you for taking the time to post a review. Best regards
3 out of 5
by A verified traveler

Posted May 6, 2019
Comment from Hotel Management
May 6, 2019 by LG, Hotel Management
Thank you for posting a review, I hope to welcome you back again soon. Best regards
4 out of 5
by A verified traveler

Posted Apr 9, 2019
Comment from Hotel Management
Apr 9, 2019 by LG, Hotel Management
Thank you for your review, Hope to welcome you back again soon. Best regards
4 out of 5
by A verified traveler

Posted Apr 8, 2019
Comment from Hotel Management
Apr 8, 2019 by LG, Hotel Management
Thank you Anon for posting your review.
5 out of 5
by A verified traveler

Posted Apr 8, 2019
The hotel was really characterful and full of old worldly charm. Bedrooms were lovely and breakfast was superb. Staff were accommodating and allowed us in early to get ready for the christening we were attending, thank you
Comment from Hotel Management
Apr 8, 2019 by LG, Hotel Management
Dear Anon, Thank you for 5 out of 5, we do try our best. Best regards
2 out of 5
by A verified traveler from Nottingham

Posted Apr 3, 2019
I booked the room with a four poster bed paying a premium for my choice. Whilst the main room was adequate the en-suite bathroom was appalling; the separate shower unit ‘s drainage was blocked so water filled the base - when I reported this in the morning to the staff on reception they thanked me for reporting it but didn’t apologise. Due to the age & character of the property the windows in the bathroom couldn’t be privacy ones and whilst one window had a blind in front of it the other had a towel nailed to the surrounding wood - not really what we expected. Also, the main window in the bathroom had lots of paper towel/tissue stuffed around the entire frame we’re assuming because of gaps. And finally, the fire alarm went off at 06:30 in the morning but no staff advised people to vacate rooms and after almost 2 minutes of sounding, stopped. Again, no communication from staff that all was ok. When attending breakfast and checkout this alarm wasn’t mentioned and no apology made. Extremely disappointed as we paid a lot of money for this room.
Comment from Hotel Management
Apr 30, 2019 by LG, Hotel Management
Dear Anon, I can only apologise about your disappointment with your stay and I will investigate the issue you mentioned with the bathroom as this is very unusual (we have unblocked the shower base). The alarm was set off by a guest have a very hot shower and the steam hitting the heat sensor . The night staff made the decision not to phone all guests to report it as all clear so as not to disturb any more - in hind sight we should have put a sign up at breakfast apologising to all guests for the disturbances, the guests that evacuated and those that called were informed. I hope to have the opportunity of showing you the true Rose & Crown hospitality on a future visit. Best regards
5 out of 5
by A verified traveler

Posted Mar 17, 2019
Loved the old well kept building ten minute walk from central Colchester but nice and quiet. Nice size car park and quaint old bar would definitely stay here again on my jext trip to Colchester.
Comment from Hotel Management
Mar 25, 2019 by LG, Hotel Management
Thank you anon, We are very proud of this lovely old building, so full of character. Hope to welcome you back very soon Best regards
4 out of 5
by A verified traveler

Good value for money

Posted Mar 6, 2019 on Hotels
Located just outside the town centre which was a 15 minute walk away up East Hill. Has own car park which was very convenient and the bar had a great feel about it. Stayed for one night and thought it was good value for money
Comment from Hotel Management
Mar 10, 2019 by LG, Hotel Management
Thanks Barry, glad you enjoyed your stay with us. Bes regards
5 out of 5
by A verified traveler

Great weekend break

Posted Feb 25, 2019 on Hotels
Stayed in an executive twin room (friends stay in executive double). Rooms were clean, warm and comfortable. Shower was satisfactory. Staff were very helpful and friendly. Food was excellent. Location was close to town centre with adequate parking. Very happy with our overnight stay 5 out of 5
Comment from Hotel Management
Feb 26, 2019 by LG, Hotel Management
Wow, thanks, glad you enjoyed your weekend.