Ratings based on 131 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 9, 2017
Amazing place to stay. Not a single bad word to say. Beautiful and right in the heart of the city.
Comment from Hotel Management
Nov 15, 2017 by Clementina Amezcua, Gerente de Hospedaje., Hotel Management
Nos da mucho gusto saber que su estancia fue placentera y que se divirtió en nuestro hotel y ciudad. esperamos pronto recibirl@ nuevamente en esta su casa colimense. Saludos.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tucson, AZ

Nice hotel in a historical building

Posted Oct 19, 2017
Pros: Perfect location, historic building, and helpful staff.
Cons: Rooms in 3rd floor with no windows could have windows to the hallway with view to the cathedral, and city rooftops
The pros, fully restored historical building, beautiful, close to everyhting, in front of main Colima plaza that comes alive with people, music, festivals every evening. The cons, we got rooms in 3rd floor at the back, with no windows!!. Expedia photos are deceiving as window drapes can be seen so you assume there is a window, but there is not. No early breakfast. Wifi slow to just ok.
Comment from Hotel Management
Nov 15, 2017 by Clementina Amezcua, Gerente de Hospedaje., Hotel Management
Agradecemos sus comentarios y nos da gusto saber que disfruto su estancia en nuestro hotel y de la belleza del centro histórico de nuestra ciudad, la ciudad de las palmeras. En su próxima visita lo invitamos a que disfrute la experiencia de alojarse en una habitación con vista a la plaza de armas del jardín principal, favor de solicitarla en su reservación. Esperamos pronto recibirlo nuevamente en esta su casa colimense. Saludos cordiales.
5 out of 5
Recommended
for Everyone
by A verified traveler from tucson, arizona

Posted Oct 11, 2017
Upon on arrival I was greeted with a cold glass of grapejuice. The room was perfect with a minor issue, the ac leak all morning, my first day. I called the desk and they took care of it immediately. The check out time is at noon, and the hotel let me check out at 2pm. Everything is within walking distance. People around town are super friendly. Felt safe and would come back again.
Comment from Hotel Management
Nov 15, 2017 by Clementina Amezcua, Gerente de Hospedaje., Hotel Management
Muchas gracias por sus comentarios, nos da mucho gusto saber que disfruto tanto de nuestros servicios e instalaciones como de nuestra ubicación en el centro histórico de esta bella ciudad de las palmeras. Esperamos recibirlo nuevamente en esta su casa colimense, Saludos cordiales.
4 out of 5
Recommended
for Everyone
by A verified traveler from california

Great place

Posted Sep 18, 2017
I enjoy my stay the staff was very helpful I would recommend people to stay here
Comment from Hotel Management
Nov 14, 2017 by Clementina Amezcua, Gerente de Hospedaje., Hotel Management
Muchas gracias por sus comentarios, nos da mucho gusto saber que disfruto tanto de nuestros servicios e instalaciones como de nuestra ubicación en el centro histórico de esta bella ciudad de las palmeras. Esperamos recibirlo nuevamente en esta su casa colimense, Saludos cordiales.
3 out of 5
by Robert

Posted Aug 1, 2017 on Hotels
The only problem I have with this location is that it is way too close to churches on the plaza and the bells chime . seemingly constantly starting at about 5:00 am. I would not stay there again.
Comment from Hotel Management
Aug 7, 2017 by Clementina Amezcua, Hotel Management
Agradecemos sus comentarios y lamentamos que las campanas de la iglesia le hayan sido incomodas, para tal situación contamos con habitaciones en la parte posterior del hotel completamente silenciosas, por lo que lo invitamos a nos visite nuevamente y disfrute de nuestra ciudad y de una estancia placentera en nuestro hotel. Saludos cordiales
5 out of 5
by Jaime

Posted Jul 8, 2017 on Hotels
Pretty good service this was the 2nd time staying at this hotek always a warm welcome
Comment from Hotel Management
Jul 15, 2017 by Clementina Amezcua, Hotel Management
Agradecemos sus comentarios y nos da mucho gusto saber que su estancia ha sido placentera en nuestro hotel y ciudad. Esperamos pronto verlo nuevamente en esta su casa colimense. Saludos cordiales.
4 out of 5
Recommended
for Everyone
by A verified traveler

Colonial building, excellent preserved architectur

Posted Jun 27, 2017
Pros: City centre location, architecture, conservation work.
Cons: Remote control for TV
Colonial building, city centre of Colima, excellent work of conserving old architect elements with modern room comfort.
Comment from Hotel Management
Jun 30, 2017 by Clementina Amezcua, Gerente de Hospedaje., Hotel Management
Agradecemos su preferencia, y nos da mucho gusto saber que disfruto su estancia y nuestra ciudad. Esperamos pronto verlo nuevamente por este casa colimense.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Really nice

Posted Jun 4, 2017
The hotel is right on the middle of the city a lot of restaurant's right walking on couple feets Music dancing stores a lot of fan I highly recommend.....
Comment from Hotel Management
Jul 1, 2017 by Clementina Amezcua, Gerente de Hospedaje., Hotel Management
Agradecemos su preferencia y nos da mucho gusto saber que disfruto su estancia y nuestra hermosa ciudad. esperamos pronto recibirlo nuevamente en esta su casa colimense
5 out of 5
Recommended
for Everyone
by A verified traveler from BC

Right in the center of town

Posted May 2, 2017
Pros: Central and the architecture
Location: Very central
Beautiful old hotel. High ceilings and very gracious. Despite it's age it has been updated in the rooms.
Comment from Hotel Management
Jun 30, 2017 by Clementina Amezcua, Gerente de Hospedaje., Hotel Management
Agradecemos su preferencia y nos da mucho gusto saber que disfruto su estancia y nuestra hermosa ciudad. esperamos pronto recibirlo nuevamente en esta su casa colimense
5 out of 5
Recommended
for Everyone
by A verified traveler from Manzanillo

Nice location in the Centro

Posted Apr 29, 2017
Very clean and friendly hotel. Parking on premesis.very nice rooftop bar overlooking the Hardin.
Comment from Hotel Management
Jul 1, 2017 by Clementina Amezcua, Gerente de Hospedaje., Hotel Management
Agradecemos su preferencia y nos da mucho gusto saber que disfruto su estancia y nuestra hermosa ciudad. esperamos pronto recibirlo nuevamente en esta su casa colimense