Ratings based on 200 Verified Reviews

3.5 out of 5
67% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice clean and very quiet location

Posted Feb 5, 2017
Staff very friendly and helpful , nice quiet location close to downtown , you can see the volcano from some of the rooms and the ground , beautiful landscape ground with a big pool . Restaurant very good , all in all very good experience .
Comment from Hotel Management
Feb 15, 2017 by Gerente, Hotel Management
Dear guest: Thank you very much for sharing your comments. We are pleased to know our people made you feel comfortable in our hotel, you are the reason we are working for. Colima and the towns you mentioned are very beatiful, but we have another interesting and amazing places, so you will have to come back and we will be very pleased to be your host. Best regards, MIGUEL A FLORES Gerente General Hotel Misión Colima
5 out of 5
by Katherine

Excellent service, great food and quiet!

Posted Jan 19, 2017 on Hotels
We have kids and we felt welcomed. Pool is fun. The whole place is pleasing to the eyes. Always fresh hot or cold beverage at the front desk. Help was given quickly. Food was fresh, authentic and really good.
2 out of 5
by Luis

Convenient located but dirty bathroom

Posted Jan 10, 2017 on Hotels
Conveniently located in Colima. Front staff very nice. Room is large. However, room conditions are not desirable. Bathroom was not clean, bathroom fan made a loud noise. Fan and light connected to one switch. Unable to turn off the noisy fan. I believe the A/C from another room was on and it made a terrible noise which disturbed my sleep. Overall the hotel is outdated and is in need of maintenance. The hotel has its own private parking. Will stay elsewhere if I return to Colima.
4 out of 5
by Enrique

Posted Jan 3, 2017 on Hotels
Stayed two nights, great place
1 out of 5
by A verified traveler from STL

Looks ok in the outside but terrible in the inside

Posted Nov 21, 2016
Pros: the garden and plants
Cons: The whole thing
After checking in, there were no towels, no bottles of water, no tissues and no TV remote control. The bell boy knew about this and promised to resolved it in minutes. Anyways I also told the person at the desk but after 2 hrs that I was out I came back to my room and things were still the same way. I had to go to the front desk and ask them to provide me the stuff personally because I had a wedding to attend and had to be ready in minutes. There was still a surprise, when I came back from the wedding reception I went to bed and there was hair on my sheets. I'm going to ask part of my money back to Expedia because this experience has been of a 1 star hotel and I paid for 3.
Comment from Hotel Management
Nov 25, 2016 by Gerente, Hotel Management
Dear guest, we appreciate your coments, and we are really sorry for the inconvenience during your stay at our hotel Misión Colima. We are working to improve our facilities and service, so we can offer you in your next stay a better experience. Best regards, Miguel A Flores General Manager Hotel Misión Colima
5 out of 5
by Dennis from PV

Nice place. Will stay again

Posted Aug 17, 2016 on Hotels
Comfortable
Comment from Hotel Management
Aug 24, 2016 by General Manager, Hotel Management
Dear guest we appreciate you take the time to let uso know your coments, here at hotel Misión colima we are comited to make sure you have an excellent experience. He hope you give us the opportunity to serve you again. Atte. Miguel A Flores Gerente Hotel Mision Colima
4 out of 5
Recommended
for Everyone
by A verified traveler from Mexico City

Nice and comfortable

Posted Jul 27, 2016
Pros: It is very quiet the hotel is nice and the rooms are spacious
Cons: Need to modernize the hotel, the water does not always hot, the locks are manual locked and the air conditioning dripping
Location: Excellent location close to everything
The Hotel it’s very nice, the staff very pleasing, the room and the amenities are ok
Comment from Hotel Management
by Gerente, Hotel Management
Estimado viajero Agradecemos sus comentarios y de antemano ofrecemos una disculpa por los inconvenientes, ya estamos tomando las acciones necesarias y trabajando para tener al 100% nuestras instalaciones, esperamos tenerle de nuevo. Quedo a sus órdenes como su más atento servidor. Cordialmente. Miguel A Flores Gerente Hotel Misión Colima
2 out of 5
by A verified traveler

Posted Apr 15, 2016
Hotel is old ac sounded really loud, it was really annoying
Comment from Hotel Management
Apr 24, 2016 by Gerente, Hotel Management
Estimado Huésped: Agradecemos sus comentarios y de antemano ofrecemos una disculpa por los inconvenientes, con respecto a nuestras áreas de oportunidad ya estamos tomando las acciones necesarias y trabajando para tener al 100% nuestras instalaciones, esperamos tenerle de nuevo Quedo a sus órdenes como su más atento servidor. Atte. Miguel A Flores Gerente Hotel Misión Colima
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel is in a nice location in town.

Posted Mar 31, 2016
Pros: Swimingpool and hotel location...
Cons: Cable tv.....the signal was terrible..
Location: Close to the hotel you find a pharmacy,gas station,taco shop and a mini markey
My kids love the swimingpool...the weather was exelent..
Comment from Hotel Management
Apr 7, 2016 by Gerente, Hotel Management
Dear Guest : We welcome your comments beforehand and offer an apology for the inconvenience , regarding our areas of opportunity we are already taking the necessary actions and working to have 100% of our facilities , we will extend your comments to all our partners , we hope to have him back Stay under him as their most attentive server. Atte . Miguel A Flores Manager Hotel Mision Colima
4 out of 5
by Marie from San Jose CA.

Friendly, family hotel

Posted Mar 20, 2016 on Hotels
The people very friendly, service was good. Food so so.
Comment from Hotel Management
Jun 11, 2016 by Federico, Hotel Management
Estimado Viajero. Agradecemos sus comentarios, estamos contentos de saber que disfrutó del el arte de la hospitalidad en su visita a nuestro Estado, esperamos tenerlo de nuevo en esta su casa. Quedo a sus órdenes como su más atento servidor. Atte. Miguel A Flores Gerente Gral. Hotel Misión Colima