Terrace/patio

Reviews of Courtyard by Marriott New Carrollton

3 out of 5
Courtyard by Marriott New Carrollton
8330 Corporate Dr, Landover, Hyattsville, MD

Reviews

8.4

Very Good

Rating 10 - Excellent. 477 out of 987 reviews" "
Rating 8 - Good. 327 out of 987 reviews" "
Rating 6 - Okay. 105 out of 987 reviews" "
Rating 4 - Poor. 39 out of 987 reviews" "
Rating 2 - Terrible. 39 out of 987 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

April F.

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

Weijia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the hotel through Expedia with breakfast included. It is written in our reservation. But the hotel staff does not honor it and charge extra for the breakfast. Very rude.
Stayed 1 night in Mar 2024

10/10 Excellent

Traci

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice but no restaurants nearby.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hotel. Excellent room. Bedding very nice. Large parking lot. Easy check in. Highly recommend
Stayed 1 night in Mar 2024

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and in a safe area. Staff was friendly and lobby bar convenient Restaurants were close by car
Stayed 1 night in Mar 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and cozy
Stayed 1 night in Feb 2024

8/10 Good

Eileen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and quiet. The lobby staff was helpful in providing options for places to eat. However, it is really far from restaurants. When we asked the staff for suggestions to restaurants, we were told that we might have to drive to Exit 20 on the highway from where we generally were at exit 7. There is no on-site restaurant. For breakfast the one staff member is there to take your order after looking at the menu choices. There is no way to see the actual meal like in a buffet setting that is done in many well known hotels. There is no room service either. We only stayed there for 2 nights, so the stay was uneventful for our short time there.
Stayed 2 nights in Feb 2024

8/10 Good

Bessie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Clean, basic lodging.
Stayed 2 nights in Feb 2024

2/10 Terrible

Michael

Stayed 2 nights in Feb 2024

10/10 Excellent

Victor

Stayed 1 night in Feb 2024

10/10 Excellent

Karen

Traveled with group
Liked: Amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Shown

Stayed 2 nights in Jan 2024

6/10 Okay

Desiree

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Stayed 2 nights in Jan 2024

10/10 Excellent

Viola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Abbie

Traveled with family and small children
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Laurie

Stayed 1 night in Dec 2023

4/10 Poor

Peta Anne

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
2nd time wasn’t the charm
This was my second time staying at this location. I had no issues the first time. The second time was a one night stay and I literally just used the hotel to sleep/shower because I was out at an event the whole day that I checked in. When I showered the night before the toilet made gurgling noises while the shower ran. The next morning I woke up at 7 am to use the bathroom and the toilet over flowed and water was all over the bathroom floor. I go to the front desk and was told the maid would come in immediately and clean up the floor. I was also told the engineer to fix the toilet came in at 9 am. The maid came after 8am about 1 hour later. The engineer came at about 9:15 am. He worked on the toilet and upon him leaving I discovered the toilet still wasn’t working properly and I checked out immediately. I had a 3.5 hour drive and had to leave without being able to use the bathroom I paid for… The next day I contacted the hotel by email to report my issue and was told management would investigate and contact me. I never heard from anyone at the hotel. The experience was not good on this visit. I probably would not stay here again.
Stayed 1 night in Nov 2023

8/10 Good

Darrell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uncle’s Funeral
Loved Marriott; however this stay saw my take out food thrown out even though it had Lis covered containers. Also, not used to a Marriott not having complimentary coffee. Front desk staff was great!!!
Stayed 2 nights in Dec 2023

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marriott are always the best choice
Another impressive stay at a Marriot hotel. Always clean, comfortable and cost effective.
Stayed 2 nights in Dec 2023

10/10 Excellent

Vanessa

Stayed 1 night in Dec 2023

8/10 Good

John, Delran

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Travis, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with convenience.
Stayed 3 nights in Oct 2023

2/10 Terrible

Niccole, Upper Marlboro

Stayed 1 night in Dec 2023

10/10 Excellent

Dr. Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Thomas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean, and the staff was very friendly. The only downfall is the bar closes at 10 PM and they stop serving food at 9:45 PM.. so when you’re watching a sports game on television, you can’t drink no more.
Stayed 1 night in Dec 2023

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was difficult to find eateries around this area. We were from out of town, solely dependent on our gps that didn't work as effectively as we wished. It would have been beneficial if a brochure of nearby restaurants would have been provided-not every one can afford door dash, etc.
Stayed 2 nights in Nov 2023

10/10 Excellent

Daniel

Liked: Property conditions & facilities
A special thank you to Kelly and Travon who are amazing and were incredibly helpful during my trip. They deserve a raise and promotion!
Stayed 1 night in Nov 2023

10/10 Excellent

richard

Liked: Staff & service, property conditions & facilities, room comfort
NOVEMBER 18
Entire place was basically kept up . It was clean . Rooms had those lousy motel pillows
Stayed 1 night in Nov 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Roopraj

Business traveler
Disliked: Room comfort
Could not sleep, rooms next to mine guess were smoking in the room front desk was notified and did nothing.
Stayed 2 nights in Nov 2023

10/10 Excellent

Arianne

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to representative Kevin at the front desk great customer service
Stayed 2 nights in Nov 2023

8/10 Good

Shakeil

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel all around
Stayed 3 nights in Nov 2023

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick and Easy
I needed to check in early and they accommodated with no problem. Quick and easy, no problem!! The room was comfortable and clean. I’ll definitely be back !!
Stayed 1 night in Oct 2023

10/10 Excellent

Yvette

Stayed 1 night in Oct 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Laverna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Gregory

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 4 nights in Oct 2023

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Chase

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Oct 2023

10/10 Excellent

Lawrence B

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to find lobby
Stayed 2 nights in Oct 2023

10/10 Excellent

diamond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Mark

Stayed 1 night in Oct 2023

8/10 Good

John

Traveled with group, Traveled with family
Liked: Amenities
Clean facility in a convenient loc
Stayed 1 night in Sep 2023

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
We stayed here for 3 nights, a 10 min walk from the metro station but the hotel provides a complimentary shuttle service too. It's a 20 min metro ride into city . Our room was clean and spacious. The area is quiet . The bar and restaurant served lovely food from 5 pm , staff are so welcoming , special mention to Bianca who always had a smile on her face and loved to chat to the customers. Food was very tasty 😋.
Stayed 3 nights in Sep 2023

4/10 Poor

QUincy

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Jaime L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Quality hotel. Comfortable bed. Good cook to order breakfast.
Stayed 1 night in Sep 2023

8/10 Good

Sandra

Stayed 2 nights in Sep 2023