Nice location easy parking
Posted Feb 8, 2016
We've stayed at this hotel several times a year for the past 7 years and witnessed its transitions. Now it has a very limited cafe option, if you want something to eat. The mattresses are extremely soft, necessitating our request that they put a board under the mattress. Even then, they only brought up a board for one side of the bed. Staff are nice, but limited in their options. Location is perfect for our needs, accessible to downtown Silver Spring.
Comment from Hotel Management
Feb 12, 2016 by ThomasR, Hotel Management
Thank you for sharing your feedback with us, Anonymous. We are grateful to have you as a continued guest of our property and be able to hear about your experiences over the years. I would like to apologize for the problem that you experience with the soft mattress and will share your feedback with my staff about your experience. We want to ensure that we use your feedback to help improve our service for our property and future guest. Thank you again for sharing your feedback.