Ratings based on 410 Verified Reviews

3.9 out of 5
77% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jan 15, 2018
Good location for Washington`s visitors by car. Rooms are clean and very comfortable.
Comment from Hotel Management
Jan 22, 2018 by Ana Herrera, Hotel Management
It's a pleasure receiving your feedback about your recent stay at Holiday Inn Express BW Pkwy. We truly appreciate it. I'm glad to hear that you enjoyed your stay. We use feedback such as yours to better the hotel and service each day.
3 out of 5
by A verified traveler

Posted Nov 2, 2017 on Hotels
Comment from Hotel Management
Nov 8, 2017
Thank you for taking the time out to rate Holiday Inn Express BW Pkwy. We are always trying to better the hotel and service each day. We hope to see you again soon.
3 out of 5
by Vicky

Good hotel but more choice at breakfast please

Posted Oct 19, 2017 on Hotels
Generally a good hotel in a good location with good staff. Couple of minor factors - breakfast is basic and unfortunately doesn’t cater for those who can’t have dairy - soya milk as an alternative would be a bare minimum for breakfast. Also felt like every move was being watched over by the breakfast staff. They were nice enough but not a nice feeling when they are looking at exactly what you are picking up. Shuttle service great though meaning you don’t have to take the car downtown - great advantage
Comment from Hotel Management
Oct 31, 2017
Thank you for taking the time out to tell us about your recent stay at Holiday Inn express BW Pkwy. We truly appreciate your feedback. I will share your comments with the staff because we are always trying to better the hotel and service each day. We hope to see you again soon!
3 out of 5
by Orly

Posted Oct 15, 2017 on Hotels
Comment from Hotel Management
Oct 17, 2017
Thank you for taking the time out to rate Holiday Inn Express BW Pkwy. We are always trying to better the hotel and service each day. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 14, 2017
Friendly staff, clean and comfortable. Great breakfast. Didnt realize how thin the walls were until we had people in adjoining room talking at 2am. Luckily most people dont do that but better insulated walls should be a standard.
Comment from Hotel Management
Oct 17, 2017 by Analyn Herrera GM, Hotel Management
Thank you for taking the time out to tell us about your recent stay at Holiday Inn Express BW Pkwy. We truly appreciate the feedback. I am glad to hear that you enjoyed your stay minus the noise from another room. We will work hard to fix the issue. We are always trying to better the hotel and service each day. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from virginia beach virginia

Nice place but long commute for tourists

Posted Oct 12, 2017
The breakfast was superb as well as the room ameneties. The entrance and exit of the hotel is 1-way, rather inconvenient. It was a 45 minute drive to downtown during average traffic.
Comment from Hotel Management
Oct 14, 2017 by Analyn Herrera GM, Hotel Management
Thank you for taking the time out to tell us about your recent stay at Holiday Inn Express BW Pkwy. We truly appreciate the feedbck. I apologize that no one informed you about the back door entrance that leads out to the outdoor pool and back parking lot. It is only accessible with a room key. I will amke sure to share your comments with the team. We are always trying to better our hotel and service each day. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Overall good hotel. Room could be more quiet.

Posted Oct 5, 2017
Stayed for two days - nice room (though had door to the neighboring room and during the second night the sound was coming through of all phone calls at 12 and 5 am). Quite quiet location of the hotel. Decent breakfast, friendly staff.
Comment from Hotel Management
Oct 9, 2017 by Analyn Herrera GM, Hotel Management
Thank you for taking the time out to tell us about your recent stay. We truly appreciate the feedback. We will work hard to fix the issues with noise coming from other rooms. I will share your comments with the team. We are always trying to better the hotel and service each day. We hope to see you again soon!
5 out of 5
by A verified traveler

Posted Oct 2, 2017 on Hotels
Was clean nice and quiet service was great
Comment from Hotel Management
Oct 9, 2017
Thank you for taking the time out to tell us about your recent stay at Holiday Inn Express BW Pkwy. We truly appreciate the feedback. I'm glad to hear that your enjoyed your stay. We are always trying to better the hotel and service each day. We hope to see you again soon!
5 out of 5
by Davin

Posted Sep 27, 2017 on Hotels
Comment from Hotel Management
Oct 9, 2017
Thank you for taking the time out to rate Holiday Inn Express BW Pkwy. We are always trying to better the hotel and service each day. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

2 nights stay

Posted Sep 25, 2017
The hotel staff very friendly and attentive as well as the hotel.
Comment from Hotel Management
Sep 25, 2017 by Analyn Herrera GM, Hotel Management
Thank you for taking the time out to tell us about your recent stay at Holiday Inn Express BW Pkwy. We truly appreciate your feedback. I will amke sure to share your comments with the team. We are always trying to better the hotel and service each day. We hope to see you soon again!