Ratings based on 628 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
78% of guests recommend
3.6 Room cleanliness
3.3 Service & staff
3.4 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from college park,md

Work on customer service!

Posted Aug 28, 2015
I had asked the front desk for a replacement iron for 2 days but the could not fulfill my request. I don't feel as if they cared about the matter, no sense of accountability.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2015
A cheap one, and the room is pretty clean. Not many choices for breakfast, but it's OK. But one of the cleaning staff broke into my room one morning, though I hung the Do Not Disturb sign outside, which is quite annoying.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 18, 2015
Cons: unsightly pipe across top of room
was only there from after midnight until noon only interaction with staff was check in which went smoothly
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Howard student and needed a place to stay temp

Posted Aug 17, 2015
Overall great stay Pro's: hotel was actually cleaner than expected and somewhat updated Location wasn't too bad and metro literally5 minutes away Cons: staff needed to be more professional Less talking on their personal cell phones and more interacting / guest service with guest and their needs
3 out of 5
Recommended
for Everyone
by A verified traveler

NICE, close to shopping and restaurants.

Posted Aug 17, 2015
Pros: IT had a pool and was very close to eating areas and shopping.
Cons: Management needs to double check that the rooms are being cleaned and physically check that linen is changed out. NO ONE WANTS TO USE USED LINENS!!!!!
My stay was ok VERY QUIET.....BUT I don't believe housekeeping cleaned the room properly because it appeared to be clean and there was dirty towels and wash cloths mixed with the clean . We had to get another set of towels and cloths. I paid for two nights but when returned to my room after an outing I was locked out....
2 out of 5
by A verified traveler from Illinois

front desk staff not helpful.

Posted Jul 30, 2015
Pros: The cleaning staff did very good, just could not change smell of room from past smokers.
Cons: Hotel front desk staff could be more helpful. Eating area for breakfast far too small for size of hotel, always overcrowded.
Location: location was fine for me.
got a smoking room by mistake, did not notice this with on line reservation. Hotel would not change.
3 out of 5
Recommended
for Everyone
by A verified traveler

nice confortable

Posted Jul 30, 2015
Pros: have swimming pool
Cons: condition in bathrrom
Location: nothing actually but close to public transportation to go visit DC
hotel is ok we only use it to sleep good n off i will recommended fare price
1 out of 5
by A verified traveler from Boulder CO

Hotel staffs not helpful

Posted Jul 28, 2015
I was staying there for 11 days. One night there were some kids making loud of noise in the parking lot and we could not sleep. I tried to contact the staff on front desk and there was no one available to help. The staff were actually out of duty during late nights or to lazy to pick up the phones. On next day morning, I told the front desk lady the noise problem and she just simply told me to call 911 when this happens again. Then I asked to change to a different room to avoid the noise, and she told me there is no room to change because they are all booked. But I told her, it's still early in the morning and the visitors are not check in yet, why not let us switch to a different room? She did not answer my question and ignore it. Then I tried to switch to another room on another day, a different male staff had the same response and was not willing to help at all. They were just too lazy to offer any help. The rooms were not cleaned thoroughly. They even left a mope on the floor and forgot to pick it up after they did the cleaning.The cups in the bathrooms were not refilled after they were used out. The noise from next door is easily going thru the windows and walls. We can even hear our neighbors talking and conversations. The hotel is located on a busy noise street. The breakfast was not good either. Not recommend to anyone, even though they may have good price. If you want to a get good sleep overnight, never consider this hotel.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jul 20, 2015
I liked the fact that, the hotel was close to the metro to travel to D.C. The price was reasonable. The breakfast could be improved a little (more fruit)
4 out of 5
Recommended
for Everyone
by A verified traveler

Continental breakfast should be better.

Posted Jul 20, 2015
Good. I would like for the sprinkler in the room to be covered.