Ratings based on 835 Verified Reviews

3.9 out of 5
74% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

exceeds expectation & Very Clean

Posted Dec 31, 2017
Pros: Everything was great
Cons: No cause for complained. Exceeds expectation
Location: Great
Excellent performance at the hotel & the staff altogether where very professional.
Comment from Hotel Management
Jan 2, 2018 by AnthonyGM, Hotel Management
Thank you for the review and we will continue to perform at this level and look forward to a return visit. Be Well AnthonyGM
3 out of 5
by A verified traveler

Sufficient stay

Posted Dec 31, 2017
Grabbed this hotel on a whim. Yet it was horrible. Had to switch our room key twice. Then the bathroom had cracks in the tub. Finally maids opened the door twice while our do not disturb sign was on
Comment from Hotel Management
Jan 8, 2018 by AnthonyGM, Hotel Management
Hello, Thank you for your feedback and sharing the inconsistency and we will surely address the issues and improve the services. Be Well Anthony
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 24, 2017
Hotel staff was nice and friendly. It didn’t take 2 min and I was checked in to my room
Comment from Hotel Management
Dec 27, 2017 by AnthonyGM, Hotel Management
HEllo, Thank you for the feedback and glad you enjoyed your stay and we were able to be speedy for check-in. Be Well Anthony
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 20, 2017
Pros: Location, Friendly Employees, Inside hotel restaurant/bar
Location: Close to shopping center/movie theatre, next to highway, safe neighborhood
Great location for our destination, close to shopping center/movie theater, next to the highway, restaurant within the hotel.
Comment from Hotel Management
Dec 20, 2017 by AnthonyGM, Hotel Management
Thank you for the review and wonderful things you mention as part of your recent stay with us in College Park. Be Well AnthonyGM
3 out of 5
Recommended
for Everyone
by A verified traveler from plantsville,CT

UMD graduation

Posted Dec 20, 2017
It was okay! Suited our needs but could use some in room updates. Clean but not the cleanest. I guess the best description is worn!
Comment from Hotel Management
Dec 20, 2017 by AnthonyGM, Hotel Management
Jo-El, Thank you for your review and we will continue to improve the areas of the Hotel. Be Well AnthonyGM
5 out of 5
Recommended
for Everyone
by A verified traveler from Beltsville, Md

Excellent

Posted Dec 18, 2017
Excellent stay for all and who would like to stay.
Comment from Hotel Management
Dec 20, 2017 by AnthonyGM, Hotel Management
We strive for five and thank you for recognizing our efforts. Look forward to a return visit., Be Well AnthonyGM
5 out of 5
Recommended
for Everyone
by A verified traveler from boston

Graduation weekend

Posted Dec 18, 2017
Wonderful stay. Great hotel for the family. Lovely staff
Comment from Hotel Management
Dec 20, 2017 by AnthonyGM, Hotel Management
Mindy, Great to see that we engaged you at a high level during your stay. Thank you for the wonderful review. Be Well AnthonyGM
4 out of 5
Recommended
for Everyone
by A verified traveler

Very decent, surprisingly economical hotel near DC

Posted Dec 16, 2017
We were in DC on a short, last minute decision meeting F & F before the holidays ... Hotel prices were thru the roof ... Sheraton College Park rates as a mid-level 3 star but 20% less than the average 3 star in the neighborhood ... Neat not flashy, staff very friendly and eager to help... The attached restaurant was mediocre for their prices ... so, but for the breakfast, very nice stay !
Comment from Hotel Management
Dec 20, 2017 by AnthonyGM, Hotel Management
Thank you very much for the review and your feedback pointing out our positive attributes. We will continue to strive for being the best in our area. Be Well AnthonyGM
3 out of 5
by A verified traveler

Posted Dec 9, 2017
No fridge. No microwave. No breakfast complimentary. Food items too expensive at front desk. No switch off light for all lights during exit. Totally disappointing
Comment from Hotel Management
Dec 13, 2017 by AnthonyGM, Hotel Management
Siva, Thank you for your feedback and unfortunately we do not have the items you desire unless you upgrade to the Club floor or suite which have the refrigerator and microwave and purchase the package with breakfast. Be Well Anthony
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 1, 2017
Beautiful spacious room. I didn't want to get out of the super comfortable bed.
Comment from Hotel Management
Dec 3, 2017 by AnthonyGM, Hotel Management
Hello, Great to read about your experience with us and thank you for sharing. Be Well AnthonyGM