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Reviews of Club Wyndham National Harbor

3.5 out of 5
Club Wyndham National Harbor
Oxon Hill, MD

Reviews

8.4

Very Good

Rating 10 - Excellent. 195 out of 405 reviews" "
Rating 8 - Good. 122 out of 405 reviews" "
Rating 6 - Okay. 47 out of 405 reviews" "
Rating 4 - Poor. 17 out of 405 reviews" "
Rating 2 - Terrible. 24 out of 405 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor pool was closed and wasn’t informed, but overall was nice, clean, and safe
Stayed 2 nights in Mar 2024

10/10 Excellent

Kelley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, felt safe, near attractions
Stayed 2 nights in Mar 2024

8/10 Good

Mayumi

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Lana

Stayed 2 nights in Mar 2024

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Stacey

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, room and game area was very clean. Kids loved the pool area
Stayed 2 nights in Mar 2024

10/10 Excellent

Layyin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Monica

Business traveler
Liked: Amenities
We love staying at the Wyndham. The staff is always friendly and helpful. The condos are spacious and perfect for meal preparation and relaxing. 😊
Stayed 4 nights in Jan 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Angelique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Natalie, Greenbelt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

2/10 Terrible

CHRISTINE, ARLINGTON

Cancelling my reservation led than 24 hrs before check in was unacceptable
Stayed 2 nights in Dec 2023

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very, clean, comfortable and accessible property. Excellent choice of shops & dining locations. Didn’t like the house keeper knocking on my door at 9:15am on day of check out to clean my room, Also said she doesn’t speak English.
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

2/10 Terrible

Lorie

Traveled with family and small children
Disliked: Cleanliness, amenities
The place smelled heavy of weed the entire stay. Sleeping at night was impossible between the smells and the loud banging noises outside. They also robbed me of money because I couldn’t make their presentation which I cancelled prior to the day of it and the concierge said I would be refunded. Nope! Most awful place and experience I ever had at a hotel.
Stayed 3 nights in Nov 2023

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and my room was incredibly spacious. Very convenient to the conference area I was attending.
Stayed 2 nights in Nov 2023

4/10 Poor

Tanya

Business traveler
Disliked: Staff & service
I was "relocated" at the last minute. A voicemail was left the day before; however, I didn't have the time to check VM before my trip. The claim that an email was sent was not accurate. I arrive exhausted to the hotel only to find out that I had to schlep my bags a few blocks away. I had reserved a one-bedroom and my relocated room was not only a two-bed hotel room at the Gaylord Conference Center. Very disappointing as I wanted to be away from the big conference and conference participants, which is why I booked at Club Wyndham in the first place. Not okay!
Stayed 3 nights in Nov 2023

2/10 Terrible

gonen, la jolla

Traveled with family and small children, Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I booked at the Club Windham resort, a condo with two bedrooms. Two days before my business trip, with two kids, they switched the booking to the Goyland convention center, and downgraded it to one bedroom, forcing me to sleep with my kid in the same bed and room. I had to ask for a compensation, which I got, of one night. Then, when I got to the hotel, the pool, which I was planning to use for my kids was under construction. no compensation was suggested.
Stayed 3 nights in Nov 2023

10/10 Excellent

Cynthia, Miami

Stayed 3 nights in Nov 2023

6/10 Okay

Jackson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish Club Wynham could have accommodated by allowing me to switch days because I made a mistake on when Veteran's day...….because of this mistake, thinking the holiday was on a Monday and not Friday, I lost a whole day to fully enjoy the resort as I intended. Next time I should have planned better, but it would have been ideal of Wynham would have switched the days for me to enjoy a three day stay at the resort.
Stayed 2 nights in Nov 2023

10/10 Excellent

Yoshinori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023

2/10 Terrible

Javier

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reservation was cancelled the same day of the check-in. Rebooked into a one-bedroom that could not accommodate our needs
Stayed 4 nights in Nov 2023

10/10 Excellent

Jaron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

Slobodan

Business traveler
Rooms are quite old and outdated with a very bad smell.
Stayed 2 nights in Nov 2023

10/10 Excellent

david

Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Cindy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Donette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Susan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a little hidden gem. It is a simple property, with a small lobby, amazing customer service and it is perfect for families or business travelers. If you are attending something at the Gaylord, this is a great option at great price. It is literally an extremely short walk, and you are there. Ther is a little cut through tunnel as you walk out of the Wyndham which takes you to the front of the Gaylord. The parking garage is directly across the street and is easy to get in and out. And it sounds expensive at $24.00 a day to park, but trust me, it is not. I was first put in a three bedroom, and the rooms are large, full kitchen, dining area, two bathrooms and very well appointed. The one bedroom was perfect, it looked newer in decor, with a kitchen, sitting area and bathroom. You get a lot at a great price. The area is expensive, but this is a property I would check out if you have any hesitations. It is very clean, and they go out of their way for great customer service. Everyone I interacted with was very kind. Great job Wyndham! I will be back.
Stayed 2 nights in Sep 2023

10/10 Excellent

Michael, Charlotte

Stayed 2 nights in Oct 2023

8/10 Good

Kara

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

6/10 Okay

Patricia

Traveled with group
Close to everything
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Room comfort
The Club Wyndham is functional but not at all fancy. Housekeeping did not come at all during my three day stay. The decor is very dated . On the plus side, I was upgraded to a suite and the kitchen was a nice amenity.
Stayed 3 nights in Sep 2023

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staycation
The front desk staff were amazing. They were friendly and welcoming. The condo was very comfortable and came with a balcony, we enjoyed the fresh air. The location of the hotel was very convenient to the restaurants.
Stayed 2 nights in Sep 2023

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The soze of my room.
Stayed 2 nights in Sep 2023

4/10 Poor

Nick

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Brandi A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 2 nights in Sep 2023

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. A relaxing stay at a lovely resort-in-the-city adjacent to some excellent restaurants.
Stayed 2 nights in Sep 2023

8/10 Good

BYUNGGI

Stayed 5 nights in Aug 2023

10/10 Excellent

Khadyjah

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
I truly enjoyed my stay & the staff was very friendly & accommodating. I will stay with you guys again.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm facilities. The room has kitchen utensils and microwave ovens, which is very convenient (However, there is a protruding table leg between the bathroom and the bedroom that is prone to bruises, the design is a little strange)
Stayed 5 nights in May 2023

2/10 Terrible

Daniel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not attempt to stay at this establishment unless you want to gamble that they will not honor your reservation and then lie about who the responsible party is. I pulled up at 7:50 PM on a Saturday night and was told Expedia cancelled my reservation. That was an outright lie! I pulled up the reservation on my phone and showed them it was still valid. I was told the by receptionist "it was above her pay grade" and then I was escalated to the manager. The manager after reviewing our reservation again repeated Expedia cancelled it but had no proof and added even if our reservation was not cancelled there were no longer any rooms available at the hotel. Well there you go, the hotel overbooks, runs out of rooms, and then lies about why you cannot check in. I was given a number to call Expedia and spent the next few hours trying to find rooms while the kids are going crazy in the back of the car. I don't think this is an isolated incident. I was parked in the loading zone of the hotel for 2 hours and the porters told us they understood and to take all the time we needed. I would like to thank Expedia for making things right and rebooking us into another hotel even though it was no fault of their own.

10/10 Excellent

Jimmy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Property is excellent. Outdoor Hot Tub is fantastic. Rooms are great. Well stocked and extremely comfortable. Best place I have stayed in years and I travel a lot!
Stayed 4 nights in Jul 2023

10/10 Excellent

BIANCA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort. Very clean, nice staff. Very nice pools and kiddy pool. Nice and free laundry room. Very nice amenities for kids and adults. Very close to a lot of restaurants and the river. Great location. 2 bedroom very nice and spacious. No complaints.
Stayed 4 nights in Jul 2023

10/10 Excellent

Pamela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this Hotel and the area was Excellent!
Stayed 3 nights in Jul 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cancelled by property on day of arrival
We had two rooms booked. Both rooms were confirmed via text from hotel one day prior to arrival. Upon arrival, our rooms were not available.
Stayed 2 nights in Jul 2023

2/10 Terrible

chunguang, califon

Business traveler, Traveled with family
Disliked: Staff & service
When we arrived there, they told us the booking is canceled and wanted us to relocate to a different hotel and we ended up to look for a near by hotel with help of Expedia staff.
Stayed 2 nights in Jun 2023