Ratings based on 676 Verified Reviews

4.1 out of 5
77% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

I really felt like I overpaid for what I received!

Posted Apr 17, 2018
My stay was disappointing to say the least! Popcorn ceilings, wall outlets removed from walls, cracked sink in the bathroom and caulk in the shower/tub looked like a child applied it.
4 out of 5
by A verified traveler from Dallas

Posted Apr 16, 2018
Pros: Thought the updated lobby and Starbucks/food service were great
Cons: Guestrooms and public space in dire need of renovation - bed was not comfortable
Location: Location is great for Texas A & M - and well situated to everything
The lobby renovation with Starbucks and seating area are great; however, the guestrooms and public space need to be updated now as well. If you're staying for a convention - fine; otherwise, you have newer alternatives in the market. Guessing guestroom reno is on the horizon though!!
Comment from Hotel Management
Apr 16, 2018 by Jay P, GM, Hotel Management
Thanks for the great review Becky! The rooms are indeed on the horizon. We've completed 50+ with an additional 14 to go before we regroup. Hope to see you again.
3 out of 5
Recommended
for Everyone
by A verified traveler from Ft. Worth, TX

Parents Weekend - comfortable, but expensive

Posted Apr 16, 2018
We came back to the Hilton College Station because we’ve had a good experience in the past. This time, however, we were a little disappointed. The price was elevated since it was Parents Weekend, but they were in the middle of a lobby remodel. The bar had been moved to a makeshift setup in the restaurant. It was cramped, limited and the A/C didn’t appear to be working. The room was clean, however, it was outdated and smelled musty. The A/C was adequate for the way the room was set up either. Next time, I will probably look for a different place to stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Great location!

Posted Apr 2, 2018
Pros: The location
Cons: The bedding and AC in the rooms , and not enough hot water
Location: went to a movie and dinner.
We will stay here again, however our room was not very comfortable. The AC would not go down any lower and ran most of the night , however the room did not stay very cool and the bedding was not great. For a Hilton I would have expected better quality sheets. also when trying to take a bath, it took a long time to get hot water, most of the bath tub was filled up before the hot water started to work.
Comment from Hotel Management
Apr 2, 2018 by Jay P, GM, Hotel Management
Thanks for the feedback Christi - we really appreciate the opportunity to get it right. Thanks for choosing us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable

Posted Mar 6, 2018
Good stay I recommend this hotel anytime. The hotel was clean and comfortable.
Comment from Hotel Management
Mar 7, 2018 by Jay P, GM, Hotel Management
Hurry back lifton - we appreciate you!
3 out of 5
by A verified traveler from College Station

Decent hotel close to everything

Posted Feb 5, 2018
Hotel was nice just very old. Not your normal Modern hotel. Elevators were kinda shakey and almost got locked in by the doors not wanting to work right.
Comment from Hotel Management
Feb 5, 2018 by Jay P, GM, Hotel Management
Howdy Eric Thanks for the feedback - I can see why you might have been concerned. We look forward to your return
5 out of 5
Recommended
for Everyone
by A verified traveler from College Station, TX

Nice stay

Posted Jan 21, 2018
Check in/check out nice and easy. Room was very nice! Only issue was the commode ran all night
Comment from Hotel Management
Jan 29, 2018 by Jay P, GM, Hotel Management
Thanks for the great review Lisa! I'm sorry about the commode - that can be distracting for sure.
2 out of 5
by A verified traveler from lubbock, tx

in need of renovations

Posted Jan 20, 2018
Pros: location
Cons: bedding... closet space...refrigeraion unit
Location: close to college and restaurants
no closets for clothing...uncomfortable beds and pillows. place needs to be updated!
Comment from Hotel Management
Jan 29, 2018 by Jay P, GM, Hotel Management
I'm sorry we missed the mark for you Geo. The beds are new as are the pillows - so I'm guessing they might be too firm? These were purchased in strict accordance with Hilton standards in the past 12 months. I have a set in my own home. We are renovating now and have 3 floors completed at the end of this week. I think you'll agree it's a big difference Hope to see you soon.
5 out of 5
by A verified traveler

Posted Jan 14, 2018 on Hotels
Comment from Hotel Management
Feb 16, 2018 by Jay P, GM, Hotel Management
Thanks!
5 out of 5
by A verified traveler

Posted Jan 14, 2018 on Hotels
Comment from Hotel Management
Feb 16, 2018 by Jay P, GM, Hotel Management
Thanks!