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关于学院站 - 阿吉兰德假日套房酒店 - IHG 旗下酒店的点评

3 out of 5
学院站 - 阿吉兰德假日套房酒店 - IHG 旗下酒店
2500 Earl Rudder Freeway and Hwy 6, College Station, TX

点评

8.4

很好

10 分 - 超赞。460 条好评,共有 848 条点评" "
8 分 - 还可以。208 条好评,共有 848 条点评" "
6 分 - 一般。78 条好评,共有 848 条点评" "
4 分 - 很差。56 条好评,共有 848 条点评" "
2 分 - 糟糕。46 条好评,共有 848 条点评" "

8.8/10

清洁度

8.8/10

员工和服务

8.4/10

服务设施

8.6/10

住宿条件和设施

8.4/10

环保

点评

10/10 超赞

Shawn

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great!
2024 年 3 月入住 1 晚
Bryan Moore AGM 于 2024 年 3 月 19 日 的回复
THANK YOU FOR YOUR FEEDBACK AND WE ARE GLAD TO HEAR YOU ENJOYED YOUR STAY.

8/10 还可以

Katie

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Bryan Moore AGM 于 2024 年 3 月 19 日 的回复
THANK YOU FOR YOUR FEEDBACK AND WE ARE GLAD TO HEAR YOU ENJOYED YOUR STAY.

2/10 糟糕

Michael

与家人及幼儿出行
We did not stay... there were no rooms available. After we had already paid for one. We had to cart a bunch of tired kids across town to find somewhere to stay.
2024 年 3 月入住 1 晚
Bryan Moore AGM 于 2024 年 3 月 19 日 的回复
Sorry to hear you did not have a great experience with us.

10/10 超赞

Ashlee,Fort Riley

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly staff and clean rooms
2024 年 3 月入住 1 晚
Bryan Moore AGM 于 2024 年 3 月 12 日 的回复
We are thrilled you enjoyed your stay with us and appreciate your feedback.

10/10 超赞

Justin

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 3 月入住 1 晚
Bryan Moore AGM 于 2024 年 3 月 12 日 的回复
We are thrilled you enjoyed your stay with us and appreciate your feedback.

10/10 超赞

Steven

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent will be back
2024 年 3 月入住 1 晚
Bryan Moore AGM 于 2024 年 3 月 12 日 的回复
We are thrilled you enjoyed your stay with us and appreciate your feedback.

10/10 超赞

Katie

满意:清洁度、员工和服务、住宿条件和设施
.
2024 年 2 月入住 1 晚
Bryan Moore AGM 于 2024 年 3 月 12 日 的回复
We are thrilled you enjoyed your stay with us and appreciate your feedback.

4/10 很差

Priscilla

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
Now lets talk. The paying for breakfast doesnt make sense. But if thats your policy say less. The housekeeping knocked once came in & me & my husband was in dispose. THAT RIGHT THERE YOU NEED TO FIX THAT, because the next person it happens to wont be so forgiving.
2024 年 2 月入住 1 晚
Bryan Moore AGM 于 2024 年 3 月 5 日 的回复
Sorry to hear that you had a bad experience. We strive to give the best service possible.

8/10 还可以

Debbie

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The only thing we didn't like is ALL THE KIDS! KIDS RUNNING UP AND DOWN HALLWAYS.. Too many kids for us. We will seek another more quiet hotel in the future in this area.
2024 年 2 月入住 1 晚
Bryan Moore AGM 于 2024 年 2 月 27 日 的回复
Sorry to hear that. We will work on making our rooms less loud for any future stays.

6/10 一般

Genobeva

与家人出行
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
I was not happy at all that every time we flushed the toilet there was a loud squeaking noise that went on for about 1 minute afterwards, especially in the middle of the night, also our phone did not work in the room, the green light was on but there was no dial tone. The front desk girl was nice, and the location was nice, but I'm not sure if we would stay again honestly
2024 年 2 月入住 2 晚
Bryan Moore AGM 于 2024 年 2 月 20 日 的回复
So sorry to hear that you didn't enjoy your stay

10/10 超赞

Pheakdey

Clean
2024 年 2 月入住 1 晚
Bryan Moore AGM 于 2024 年 2 月 20 日 的回复
We appreciate your feedback and am glad you enjoyed your stay.

10/10 超赞

Amber

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I loved the soap dispensers on the wall of the shower, shampoo and conditioner. And there was actual hand soap in a dispenser on the wall to wash your hands. Most hotels just give you a gross bar for everyone to share. The breakfast isn’t free. That’s disappointing. It isn’t good enough to be purchasing. The covers are not warm. You will need a blanket, but you can control the thermostat.
2024 年 2 月入住 1 晚
Bryan Moore AGM 于 2024 年 2 月 12 日 的回复
Thank you for your feedback

10/10 超赞

Shanna

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Bryan Moore AGM 于 2024 年 2 月 12 日 的回复
Thank you for your feedback

6/10 一般

Rafael

与家人出行
满意:员工和服务,清洁度
不满意:住宿条件和设施
The property is OK. However, the TV remote did not work with the TV, the bathroom sink was clogged, the room main lamp was broken, and it seemed the hotel is understaffed.
2024 年 2 月入住 1 晚
Bryan Moore AGM 于 2024 年 2 月 6 日 的回复
Thank you for your feedback.

10/10 超赞

Angela

满意:员工和服务
The front desk staff was welcoming and helpful. The property seems older but maintained. We had to push with full force to get our room door open, as if the property has settled or shifted. The room had 2 queen beds. The linen smelled fresh and the beds were comfortable. Overall, it wasn’t very clean. The carpet hadn’t been vacuumed in a while. There were food bits and pieces of a suitcases broken wheel throughout the room. The bathroom was clean. It was older with a standard toilet (short) I just had knee replacement surgery so I noticed that. The shower was GREAT! The water was hot and the show head was good. They had Dove products for hand soap, body wash, shampoo, conditioner and lotion which was nice. A couple of the towels were frayed at the ends and old but there were new towels mixed in too. The room smelled free of animals or cigarettes a plus for sure. The breakfast for a weekend was good. The two people that served were not very friendly but did their job. I didn’t like the plastic forks, knives and spoons all in baskets for all to touch while getting one for themselves. Not individually wrapped. I don’t believe I’d stay here again for the price and we typically like Holiday Inn hotels. This was a last minute plan and many hotels were booked up in the area.
2024 年 2 月入住 1 晚
Bryan Moore AGM 于 2024 年 2 月 6 日 的回复
Thank you for your feedback.

10/10 超赞

Antonio

满意:清洁度、服务设施、住宿条件和设施
Everything was great.
2024 年 1 月入住 3 晚
Bryan Moore AGM 于 2024 年 1 月 31 日 的回复
We appreciate your feedback.

10/10 超赞

Breah

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our stay here was good only thing I didn’t like was having to pay for breakfast.
2023 年 12 月入住 1 晚
Bryan Moore AGM 于 2024 年 1 月 10 日 的回复
We appreciate your feedback. We are glad you enjoyed your stay.

6/10 一般

Kenneshia

与家人出行
2023 年 12 月入住 1 晚
Bryan Moore AGM 于 2023 年 12 月 30 日 的回复
We appreciate your feedback.

8/10 还可以

Erica

满意:住宿条件和设施,员工和服务
2023 年 12 月入住 1 晚
Bryan Moore AGM 于 2023 年 12 月 27 日 的回复
We appreciate your feedback.

10/10 超赞

NORMA

与家人出行
满意:员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
Bryan Moore AGM 于 2023 年 12 月 24 日 的回复
We are so glad you enjoyed your stay with us.

10/10 超赞

cindy

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Bryan Moore AGM 于 2023 年 12 月 23 日 的回复
We are so glad to hear that you enjoyed your stay with us.

10/10 超赞

Connie

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Super nice and great staff.
2023 年 12 月入住 1 晚
Bryan Moore AGM 于 2024 年 1 月 3 日 的回复
Thank you for your feedback and we are so glad you enjoyed your stay with us.

8/10 还可以

Sabrina,Jarrell

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice rooms. Easy to find. Odd that breakfast required $1 and upon check in they gave me cards to turn in for breakfast. However, their breakfast was scheduled to start at 6:30am which is already later than I needed AND their kitchen opened late AND that morning was a menu order not a buffett so I did not get to eat.
2023 年 12 月入住 1 晚
Bryan Moore AGM 于 2023 年 12 月 21 日 的回复
Sorry you were not able to have breakfast. Our breakfast is not complimentary because we are a full service hotel so that is why it was a charge and also why we dont do buffet style

6/10 一般

Audon

与家人出行
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
2023 年 12 月入住 1 晚
Bryan Moore AGM 于 2023 年 12 月 22 日 的回复
Sorry your stay was not up to your liking. We appreciate your feedback and hope you give us another chance to show you our standard of service in the future.

8/10 还可以

Karla

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Bryan Moore AGM 于 2023 年 12 月 21 日 的回复
We appreciate your feedback.

10/10 超赞

Ericka Isabel

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Excelente hotel, lo que no me gustó es que no te ponen agua embotellada en la habitación
2023 年 12 月入住 2 晚
Bryan Moore AGM 于 2023 年 12 月 21 日 的回复
We are glad you enjoyed your stay with us.

4/10 很差

Andres

不满意:住宿条件和设施
2023 年 12 月入住 1 晚
Bryan Moore AGM 于 2023 年 12 月 21 日 的回复
Sorry you didn't have an amazing stay with us we hope to do better next time.

10/10 超赞

Joseph

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 3 晚
Bryan Moore AGM 于 2023 年 12 月 21 日 的回复
We are glad you enjoyed your stay with us

8/10 还可以

Patsy

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Bed too High!
There for graduation. Bed was too high for older people to get in and out comfortable. Bed was very comfortable and I did sleep well, but having to get up and down during the night made for a rough time getting in the bed so high.
2023 年 12 月入住 1 晚
Bryan Moore AGM 于 2023 年 12 月 21 日 的回复
Sorry to hear the bed was too high for you.

10/10 超赞

Gustavo

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚
Bryan Moore AGM 于 2023 年 12 月 21 日 的回复
We are glad you enjoyed your stay with us

6/10 一般

Sarah

与家人出行
不满意:清洁度、住宿条件和设施、客房舒适度
Poor Service
They gave us keys to an already occupied room. We told them and they said “this has happened 3 times already” and blamed it on the day shift. The bed in our room was super uncomfortable. The day manager was in the doorway smoking when we left. She hollered from the doorway to just leave the keys. I’m allergic so that wasn’t the greatest start to our day. I won’t stay there again or recommend it to anyone else.
2023 年 12 月入住 1 晚
Bryan Moore AGM 于 2023 年 12 月 12 日 的回复
We are sorry to hear that you didn't enjoy your stay. We appreciate your feedback so we can address these issues to ensure our future guests have the best stay possible.

8/10 还可以

Eloisa

与家人及幼儿出行
满意:住宿条件和设施
We were disappointed to find out that there was absolutely no milk available on the property. I remembered seeing the snack center when we arrived so figured when we got back from the Santa’s wonderland that milk would be sold come to find out there was none.
2023 年 12 月入住 1 晚
Bryan Moore AGM 于 2023 年 12 月 12 日 的回复
We apologize for the inconvenience and will take the steps correct this for future stays.

10/10 超赞

Timothy

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Easy check in with friendly staff.
2023 年 12 月入住 2 晚
Bryan Moore AGM 于 2023 年 12 月 12 日 的回复
We are glad to hear you enjoyed your stay.

10/10 超赞

Stephanie

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 2 晚
Bryan Moore AGM 于 2023 年 12 月 12 日 的回复
We are glad to hear you enjoyed your stay.

2/10 糟糕

Jordan

2023 年 12 月入住 1 晚
Bryan Moore AGM 于 2023 年 12 月 30 日 的回复
We appreciate your feedback. We are sorry your didn't enjoy your stay here.

10/10 超赞

Huiwam

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 2 晚
Bryan Moore AGM 于 2023 年 12 月 12 日 的回复
We are glad to hear you enjoyed your stay.

10/10 超赞

Gladis

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Bryan Moore AGM 于 2023 年 12 月 12 日 的回复
We are glad to hear you enjoyed your stay.

10/10 超赞

David

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
Bryan Moore AGM 于 2023 年 12 月 12 日 的回复
We are glad to hear you enjoyed your stay.

8/10 还可以

Pamela

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was really nice. But the bathroom was super small and dated so it didn’t feel clean.
2023 年 12 月入住 2 晚
Bryan Moore AGM 于 2023 年 12 月 6 日 的回复
Glad you enjoyed the room. We will work on the bathrooms for future stays.

4/10 很差

Brian

与家人出行
不满意:住宿条件和设施,清洁度
2023 年 12 月入住 1 晚
Bryan Moore AGM 于 2023 年 12 月 6 日 的回复
Sorry your stay didnt live up to your expectations

10/10 超赞

Cruz

与家人及幼儿出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Sus habitaciones muy limpias y no tuve q avisar para q limpiaran mi habitación gracias
2023 年 12 月入住 2 晚
Bryan Moore AGM 于 2023 年 12 月 6 日 的回复
Glad you enjoyed your stay

10/10 超赞

Amber

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚
Bryan Moore AGM 于 2023 年 12 月 6 日 的回复
Glad you enjoyed your stay. We strive to give the best service possible.

10/10 超赞

Jasmine

2023 年 11 月入住 2 晚
Bryan Moore AGM 于 2023 年 12 月 6 日 的回复
Glad you enjoyed your stay. We strive to give the best service possible.

8/10 还可以

Darian

满意:住宿条件和设施,员工和服务
2023 年 11 月入住 2 晚
Bryan Moore AGM 于 2023 年 12 月 6 日 的回复
Glad you enjoyed your stay. We strive to give the best service possible.

8/10 还可以

Rebecca

满意:员工和服务,清洁度
2023 年 11 月入住 1 晚
Bryan Moore AGM 于 2023 年 12 月 6 日 的回复
Glad you enjoyed your stay. We strive to give the best service possible.

10/10 超赞

Issys

满意:清洁度、员工和服务、住宿条件和设施
I really liked the fact that checkout was at noon when other hotels’ check out is earlier
2023 年 11 月入住 2 晚
Bryan Moore AGM 于 2023 年 12 月 6 日 的回复
Glad you enjoyed your stay. We strive to give the best service possible.

4/10 很差

eli

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
3 extra charges amounting to approximately $300 over the cost of the room and the and the incidental charges. Currently working with the bank to correct fraudulent charges but in the meantime no access to the money they have placed a hold on. Bed was comfy. Housekeeping is very sporadic. Would only try to clean the room when it was occupied. Breakfast was made to order the first morning but buffett style every other day. Sometimes breakfast started at 630 other days 7 and sunday 730. Probably wouldnt return since there are so many other options available
2023 年 11 月入住 4 晚
Bryan Moore AGM 于 2023 年 12 月 7 日 的回复
We are sorry to hear that you didn't enjoy your stay. Unfortunately with the money that would be expedia. We didn't get your card info they get it and send us a virtual card. But we apologize for the inconvenience for things that happened in house.

10/10 超赞

Valerie

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
T
2023 年 11 月入住 1 晚
Bryan Moore AGM 于 2023 年 12 月 6 日 的回复
Glad you enjoyed your stay. We strive to give the best service possible.

8/10 还可以

Kevin

与家人出行
满意:员工和服务、住宿条件和设施、客房舒适度
Would stay again
Staff was great Room was clean and spacious Shower was... Not quite warm enough or melt your skin off. :) But all in all clean and a nice room.
2023 年 11 月入住 1 晚
Bryan Moore AGM 于 2023 年 12 月 6 日 的回复
Glad you enjoyed your stay. We strive to give the best service possible.

8/10 还可以

Daphne

与家人出行
满意:员工和服务
Hotel bathroom door was broken. Beds were hard. Water pressure was great.
2023 年 11 月入住 3 晚
Bryan Moore AGM 于 2023 年 11 月 21 日 的回复
We appreciate your feedback and will address the issues you brought up for future stays.