the quality is missing
Posted Jun 19, 2016 on Hotels
When I walked in the room, the smell of mildew hit me. I immediately called the desk for a new room, but they didn't have anything else available until the next day. We had to suffer in the stinky room. Additionally, this room was in bad repair. The towel hook (not bar--there aren't towel bars in the bathrooms) was missing (holes were in the wall where it belonged), there was a poorly patched hole in the main part of the room, and the caulk around the tub was messy and dirty. The next morning, we were moved to a better room that did not smell. This room also had a poorly patched hole in the main area, and the caulk around the bottom of the toilet was messy. We needed the luggage cart to move our luggage from one floor to the other, but the one cart that was downstairs was being used by the manager to move boxes.
Overall, the quality of the hotel is poor. The hall carpets are stained and dirty, the maintenance and repairs are done poorly, the free internet was slow, and the manager was not very helpful.