Ratings based on 86 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
100% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified traveler

Posted Oct 30, 2015 on Hotels
Comment from Hotel Management
Jan 30, 2016 by Cynthia, Hotel Management
Thank you for your review. We hope to see you again!
3 out of 5
by A verified traveler

Marriott - Collegeville, PA

Posted Oct 29, 2015 on Hotels
I have stayed at this hotel several times on weekends and each time its condition gets a little worse. While it is very clean, there were stains on the wallpaper and evidence of water damage by the shower. The hotel is in the middle of a business park and not near anything else. In the past, the hotel was very empty on the weekend. The operator is clearly trying to get other weekend business, which in my case meant some kind of a hockey team. They were next door and I had to call to have the desk shut down the party. The fire alarm went off early Saturday morning. No fire, but it was caused by dust on the elevator sensors, again a sign of deferred routine maintenance. We were outside in the cold for a long while. The staff had trouble figuring out how to turn the elevators back on. As someone who has difficulty walking, going down 5 flights of stairs was bad, but there was no way I was climbing up again. There was only one regular coffee and one decaf pack in the room. Another sign of a property in decline. When we checked out, then and only then were we offered complimentary coffee. I have tried to avoid staying further away, but next time I will check out other hotels.
Comment from Hotel Management
Jan 30, 2016 by Cynthia, Hotel Management
Thank you so much for your review. We appreciate your feedback and we are sorry that our hotel did not live up to your expectations. We try to ensure all guests have a great stay and it upsets us when we miss the mark. We know that you have many choices in hotels and appreciate that you were displayed with our hotel.
5 out of 5
Recommended
for Families
by Thomas from Minneapolis

Excellent Stay

Posted Oct 4, 2015 on Hotels
We had a fantastic stay.
Comment from Hotel Management
Dec 5, 2015 by Cynthia, Hotel Management
Thank you so much for your review. We are so glad that you enjoyed your stay with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 28, 2015
Great location and nice facility. Hotel staff were very
Comment from Hotel Management
Oct 5, 2015 by Cynthia, Hotel Management
We are so glad that you enjoyed your stay with us! We look forward to seeing you again in the future.
4 out of 5
Recommended
for Business Travelers
by Katrine Bach

Posted Sep 28, 2015 on Hotels
Comment from Hotel Management
Dec 5, 2015 by Cynthia, Hotel Management
Thank you so much for your review. We hope to see you again soon!
4 out of 5
Recommended
for Families
by Barbara from DC

Posted Sep 21, 2015 on Hotels
Hotel was close to our som's college. Not really in a neighborhood, more like a commercial park.
Comment from Hotel Management
Nov 28, 2015 by Cynthia, Hotel Management
Thank you so much for your feedback. We appreciate that you enjoyed your stay and hope to see you the next time you visit the area.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice Hotel

Posted Sep 4, 2015
Pros: updated furniture and carpets; availability of food service
Location: nearby to nice open area mall with shops and restaurants
Updated/Modern, and will stay there again; gym and pool available
Comment from Hotel Management
Sep 25, 2015 by Cynthia, Hotel Management
Thank you so much for your kind words. We hope that the next time you visit the area that you will stay with us.
5 out of 5
Recommended
for Getaway With Friends
by sandi from Dillsburg

I will return ..

Posted Aug 5, 2015 on Hotels
The staff was exceptionally friendly and helpful. The hotel was very clean. Overall it was a very pleasant experience...
Comment from Hotel Management
Oct 17, 2015 by Cynthia, Hotel Management
Sandi, Thank you so much for your kind means a lot to our entire team. We appreciate that you took the time to review our hotel. We hope to see you again in the future.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Jun 22, 2015 on Hotels
Everything was great. The only problem I had was a very large, loud group of people who were attending a wedding. They took over the hotel bar in the lobby and played corn-hole very loudly till about 2 in the morning. I wished the hotel staff could have contained them better, especially the noise levels outside of the hotel.
Comment from Hotel Management
Aug 29, 2015 by Cynthia, Hotel Management
Thank you so much for your review. We appreciate that you have taken the time to share your experience. We will definitely use your feedback to improve our process. Thank you again.
5 out of 5
Recommended
for Families
by Melanie from Crownsville

Convenient and Comfortable

Posted Jun 9, 2015 on Hotels
Location was very quiet, personnel were pleasant and efficient, and the room was comfortable.
Comment from Hotel Management
Aug 22, 2015 by Cynthia, Hotel Management
Melanie, Thank you so much for taking the time to review our hotel. We are so glad that you enjoyed your stay. We look forward to seeing you in the future.