When we first got there we were given one room that smelled like straight cigarettes. However, the concierge quickly moved us to a different room and was super nice and helpful. The next morning I asked for TWO extra towels and the the morning concierge absolutely refused to give me TWO towels unless I brought him my dirty ones. Also, at first he was hesitant to give us another washcloth when we only had one for two guests. The breakfast was underwhelming, if you want a waffle and cereal then perfect, if not good luck. The room was outdated, which was fine, it was still plenty comfortable. But the bathroom needed to be cleaned and the sink faucet needed to be replaced as hardly any water came out (see photo of the faucet on high with a trickle coming out). There was a dirty washcloth under the counter behind the garbage can which probably speaks for the thoroughness of housekeeping. Overall I guess it wasn’t too bad if you were just staying there for one night but for any more I would stay elsewhere. I wasn’t expecting a ton from a cheaper hotel but I was expecting better from a prominent chain.