Ratings based on 530 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
83% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from collinsville il

Posted Aug 2, 2016
It was nice pool a little small but Lisa enjoyed free breakfast was nice way to start the day not noisy so good sleep staff was great rooms clean
Comment from Hotel Management
Aug 20, 2016 by Guest Relations Manager , Hotel Management
krist, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing a comfortable and convenient experience for our valued guests. Happy you had good rest!. Please come back and see us again.
3 out of 5
by A verified traveler

Posted Aug 1, 2016
The hotel itself was clean and the room itself was comfortable. However the bed and the pillows were very uncomfortable. This made for a very uncomfortable sleep and we were travelling 700 miles the next day.
Comment from Hotel Management
Aug 20, 2016 by Guest Relations Manager , Hotel Management
We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our bed/bedding. Our guest reviews give us great feedback on where we need to improve, so thank you for taking the time to share, and please come see us again.
4 out of 5
by A verified traveler

Posted Jul 29, 2016
Overall an good place to spend the night. The staff was super nice. Room itself was pretty good.
Comment from Hotel Management
Aug 27, 2016 by Billy Lynn, Hotel Management
We are happy that your stay with us was a good one, we look forward to you being our guest again in the future. Have a Blessed Day! Billy Lynn Hale- Manager Days Inn Collinsville,IL
4 out of 5
by A verified traveler from Collinsville, Il

Posted Jun 28, 2016
Nice clean hotel with friendly staff. Big selection for breakfast; cereal, waffles, biscuits & gravy, yogurt, omelettes, etc. Only about 15 minutes from downtown St. Louis and about $20 using Uber.
Comment from Hotel Management
Jul 5, 2016 by Guest Relations Manager, Hotel Management
Dear guest, Your positive review means a lot to us. It is heartwarming to hear that we were able to suffice your accommodation needs following your visit here at our hotel. We will do our best to make your next visit a better experience, we hope to have the opportunity to serve you again soon. Have a great day!
4 out of 5
by Tina from Illinois

Night stay after ballgame

Posted May 22, 2016 on Hotels
Nice place to stay. Pool tiny. Breakfast, the bagel was fine. Check in fast very nice lady.
Comment from Hotel Management
Jul 6, 2016 by Front Desk Manager, Hotel Management
Dear Tina, Thank you for sharing your thoughts following your visit here at our hotel. I regret that you were not very pleased with our pool nonetheless, I am glad that you rated your stay with us favorable overall. We hope to have the opportunity to serve you again soon. Have a lovely day.
1 out of 5
by Seungho from Memphis

Do not go!

Posted May 20, 2016 on Hotels
Bad!!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 19, 2016 on Hotels
2 out of 5
by Glen

So-So stay

Posted May 10, 2016 on Hotels
Room was OK other the bathroom was a little dirty. The person at front desk was very strange in talking about how hotels.com was a monopoly and some other things I never brought up very strange lady. The power went out at 4pm and didn't come back on until 11pm not their fault but no sympathy on compensation. Probably wont stay again.
Comment from Hotel Management
Jul 6, 2016 by Front Desk Manager, Hotel Management
Dear Glen, We thank you for taking the time to share with us your review, I apologize on behalf of our housekeeping for failing to meet your approval on the on the cleanliness, as well as the discomfort you experienced due to power outage. Thank you for understanding that it is not our shortcomings. Your comment about compensation for the inconvenience will be forwarded to our administration for reference, they will surely look into this matter and address accordingly. We hope to see you again soon. Have a great day.
4 out of 5
by A verified traveler

Posted May 3, 2016 on Hotels
Comment from Hotel Management
May 4, 2016 by Front Desk Manager, Hotel Management
Dear guest, We appreciate your positive feedback score following your visit here at our hotel. Please know that we value your business, we will do our best to make your next visit a better experience. We hope to see you again soon.
3 out of 5
by Angela

Posted May 2, 2016 on Hotels
Comment from Hotel Management
May 5, 2016 by Front Desk Manager, Hotel Management
Dear Angela, Thank you for staying at our hotel and for taking the time to leave us your feedback score. We will do our best to provide you another relaxing experience on your next visit.