The hotel was an overall good stay
Posted Feb 8, 2017
My family and I stayed for a couple of nights and there were no problems with the hotel. The staff greeted us and gave us warm cookies. The room we stayed in was near the pool area and the elevator that takes you upstairs is the slower than asking a pre-teen to do anything (SLOW!). The room was pretty good, but the pull out couch isn't the most comfortable and the cover was itchy... not bed bug itchy... just the texture wasn't nice. I have no real complaints about the hotel and if I had to stay there again while in Collinsville, I would.
Comment from Hotel Management
Feb 15, 2017 by Ana , Hotel Management
Thank you for your feedback. We apologize the elevator and bed covers were not to your expectation. We have shared your experience with our team and look forward to welcoming you again when in Collinsville.