Posted Jan 1, 2016 on Hotels
Everything was great with our stay except for the breakfast. When we came down to eat they were out of everything and they only had the one attendant trying to catch up. I can understand being out of one or two items but when I say everything I mean just about everything (sausage, eggs, waffle batter, yogurt, milk, forks, knives, spoons, etc). None of the tables had been cleaned and had food all over them. Where was the manager on duty? Pitch in, help out, leed from by example. This is the last impression a guest will have as they leave your hotel. We waited awhile but gave up and checked out (left our key cards on the front desk because it was unattended and other guests were waiting in line).
Comment from Hotel Management
Jul 2, 2016 by Kerry, Hotel Management
To our valued guest Jeffrey
Thank you for sharing your hotel experience. I will utilize your comments to improve the hotel operations. Please accept my apology for a negative breakfast experience. I can assure you that this is not representative of our daily breakfast operation. We take pride in our breakfast quality and service. I do hope that you give us a second chance. We appreciate your business and honesty.