Ratings based on 441 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Jan 2, 2016
NIce room not too far outside of St. Louis. The room was clean and met my expectations.
for Everyoneby A verified traveler from Calvert City, KY
DisappointedPosted Dec 22, 2015
Pros: roomy and served buffet
Cons: sound proofing
Location: we were there visiting family. Fairview Hts, IL
Heavy walker on the 4th floor above us until 2 a.m. Lots of yelling and laughs after 1 a.m. in the hallway. Heard every time a toilet flushed.
by A verified traveler from marion, Il
Very disappointed! Miserable night!Posted Nov 13, 2015
Was given a handicap room (which we didn't need) w/1 King bed for 4 of us. Sheet did not fit king bed...came off when we layed on it. Staf said there was nothing they could do. Said we'd get a double roll away...it was not. Shower spray didn't work, only 1 of us took a shower....floor flooded. Only towels for 2. Room stunk, they came in & sprayed. dog next door whined & barked during night while neighbors argued. Miserable night
for Business Travelersby Kathleen
Posted Nov 8, 2015 on Hotels
for Personal Eventby stephen
Posted Nov 4, 2015 on Hotels
Angie, front desk was terrific...Very friendly and personable...
for Familiesby A verified traveler
Building in need of improvementPosted Nov 3, 2015 on Hotels
First let me say that the hotel mgr was good and apologized for a number of inconveniences. That said here's the last of issues with this hotel: 1) y The heating element for the old pool broke and couldn't be fixed till Monday after we left. Ruined a weekend we wanted to spend by pool with the kids. 2) though it is non-smoking there is smoke in some of the rooms. In fact, some empty cigarette cartons were left in the hallway. 3) no microwave nor fridge is an inconvenience for travelers staying more than 1 day. 4) There must have been a hot tub at one time. Now there's just a bunch of plastic plants in the pool area. A Sheraton without a hot tub? 5) the smoke alarm was disabled in our room. Hmmmmm. I wonder why? All in all I will most likely Not stay at this location in the future. Most of the staff wasn't too friendly, except for the manager.
for Business Travelersby Tommy from Munford, Tn
Nice HotelPosted Nov 2, 2015 on Hotels
Nice hotel for the $$$. Upscale amenities at an affordable price. Great Room service food.
for Business Travelersby A verified traveler
Posted Nov 2, 2015 on Hotels
for Everyoneby A verified traveler from Illinois
Sheraton four pointsPosted Nov 2, 2015
Pros: Convienent, close to shoppong and eating.
Cons: Some of the furniture could be updated.
Location: Restaurants, shopping.
It was a nice relaxing stay for price. Close to restaurants and shopping.
for Familiesby Linda from MD
Don't sleep on couch!Posted Nov 2, 2015 on Hotels
The couch was very uncomfortable the one night i did sleep on it.