Ratings based on 441 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 2, 2016
NIce room not too far outside of St. Louis. The room was clean and met my expectations.
4 out of 5
Recommended
for Everyone
by A verified traveler from Calvert City, KY

Disappointed

Posted Dec 22, 2015
Pros: roomy and served buffet
Cons: sound proofing
Location: we were there visiting family. Fairview Hts, IL
Heavy walker on the 4th floor above us until 2 a.m. Lots of yelling and laughs after 1 a.m. in the hallway. Heard every time a toilet flushed.
2 out of 5
by A verified traveler from marion, Il

Very disappointed! Miserable night!

Posted Nov 13, 2015
Was given a handicap room (which we didn't need) w/1 King bed for 4 of us. Sheet did not fit king bed...came off when we layed on it. Staf said there was nothing they could do. Said we'd get a double roll away...it was not. Shower spray didn't work, only 1 of us took a shower....floor flooded. Only towels for 2. Room stunk, they came in & sprayed. dog next door whined & barked during night while neighbors argued. Miserable night
3 out of 5
Recommended
for Business Travelers
by Kathleen

This traveler left a rating score only Posted Nov 8, 2015 on Hotels
3 out of 5
Recommended
for Personal Event
by stephen

Posted Nov 4, 2015 on Hotels
Angie, front desk was terrific...Very friendly and personable...
2 out of 5
Recommended
for Families
by A verified traveler

Building in need of improvement

Posted Nov 3, 2015 on Hotels
First let me say that the hotel mgr was good and apologized for a number of inconveniences. That said here's the last of issues with this hotel: 1) y The heating element for the old pool broke and couldn't be fixed till Monday after we left. Ruined a weekend we wanted to spend by pool with the kids. 2) though it is non-smoking there is smoke in some of the rooms. In fact, some empty cigarette cartons were left in the hallway. 3) no microwave nor fridge is an inconvenience for travelers staying more than 1 day. 4) There must have been a hot tub at one time. Now there's just a bunch of plastic plants in the pool area. A Sheraton without a hot tub? 5) the smoke alarm was disabled in our room. Hmmmmm. I wonder why? All in all I will most likely Not stay at this location in the future. Most of the staff wasn't too friendly, except for the manager.
5 out of 5
Recommended
for Business Travelers
by Tommy from Munford, Tn

Nice Hotel

Posted Nov 2, 2015 on Hotels
Nice hotel for the $$$. Upscale amenities at an affordable price. Great Room service food.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Nov 2, 2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Sheraton four points

Posted Nov 2, 2015
Pros: Convienent, close to shoppong and eating.
Cons: Some of the furniture could be updated.
Location: Restaurants, shopping.
It was a nice relaxing stay for price. Close to restaurants and shopping.
3 out of 5
Recommended
for Families
by Linda from MD

Don't sleep on couch!

Posted Nov 2, 2015 on Hotels
The couch was very uncomfortable the one night i did sleep on it.