Courtyard

Reviews of Hampton Inn Collinsville

2.5 out of 5
Hampton Inn Collinsville
7 Commerce Drive, Collinsville, IL

Reviews

8.4

Very Good

Rating 10 - Excellent. 280 out of 624 reviews" "
Rating 8 - Good. 234 out of 624 reviews" "
Rating 6 - Okay. 68 out of 624 reviews" "
Rating 4 - Poor. 25 out of 624 reviews" "
Rating 2 - Terrible. 17 out of 624 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Monica

Stayed 1 night in Mar 2024

6/10 Okay

Debra

Traveled with family
I felt the room decor looked old and need updated. They rooms could have been cleaner.
Stayed 2 nights in Mar 2024

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Bianca

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jan 2024

10/10 Excellent

Richard D

Stayed 1 night in Jan 2024

8/10 Good

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property did not have hot tub, despite being listed as having one on Expedia site. Please update info.
Stayed 3 nights in Jan 2024

8/10 Good

Adam

Stayed 1 night in Dec 2023

10/10 Excellent

John

Stayed 1 night in Dec 2023

8/10 Good

Aidan

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and up to date. Great fitness facility.
Stayed 1 night in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Experience.
Stayed 1 night in Nov 2023

6/10 Okay

Anthony

Liked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Angela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was wonderful! John was amazing super helpful and engaged my kiddo in conversation. Room is very clean, bed is comfortable, location is great for getting to convention center, eating, and shopping! I would definitely stay again!
Stayed 1 night in Oct 2023

8/10 Good

Paige

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
They don’t have a hot tub… even though it says they do
Stayed 1 night in Oct 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast wasn’t as good on its offerings as I have had at other Hampton hotels. Other than this, it was very nice.
Stayed 1 night in Oct 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean and the breakfast better than at some motels. It is in a congested area with several highways and many streets that make it confusing
Stayed 2 nights in Oct 2023

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area. Fasr, friendly check in. Clean up to date rooms.
Stayed 1 night in Oct 2023

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Olivia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Gregory

Stayed 6 nights in Sep 2023

10/10 Excellent

Cherita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Glenda

Stayed 1 night in Sep 2023

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Christopher

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Lizbeth

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and attentive to our needs. Excellent place to stay with children. The breakfast was great. All guest areas were always clean. We highly recommend this place.
Stayed 4 nights in Jul 2023

8/10 Good

Dave

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel appears older and needs a remodel, especially the hallways. Elevator is small for this size hotel and is kinda scary with all of the noises. Breakfast was below average. No eggs, donuts or anything like that. Smoked sausage for breakfast? The staff was the highlight, especially the evening guy. We lost money in the pop machine and he gave us that back plus a cold can of pop. Excellent service! Overall, nice but not worth the price we paid.
Stayed 1 night in Jul 2023

10/10 Excellent

Wendy

Stayed 1 night in Jul 2023

10/10 Excellent

Ralph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect?!
Stayed 1 night in Jul 2023

8/10 Good

HERIBERTO, Tulsa

Liked: Cleanliness
Stayed 2 nights in Jun 2023

10/10 Excellent

Ana

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service
We had a dog with us. Property made it easy to accommodate pup and kids. Lots of green space and a water park nearby.
Stayed 1 night in Jun 2023

10/10 Excellent

Roy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. 2 complimentary bottles of water when we checked in. Breakfast was good.
Stayed 1 night in May 2023

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Breakfast was disappointing. No meat only eggs and some very greasy over seasoned potatoes. Bought a Mt Dew from the machine and it expired over three months ago.
Stayed 1 night in Jun 2023

6/10 Okay

Bonnie

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in May 2023

6/10 Okay

Yi

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in May 2023

6/10 Okay

Charles

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Smelled like smoke.
Room was great but obviously had a smoker in before my arrival. Could not get rid of tobacco smell. Woman at counter was nice but it was very difficult to check in. She claimed it was super difficult because I used “Expedia”.
Stayed 1 night in May 2023

10/10 Excellent

Kurt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room was nice, staff was wonderful
Stayed 2 nights in May 2023

10/10 Excellent

lee

Stayed 1 night in Apr 2023

10/10 Excellent

Christine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff went out of their way to make our stay great! Thank you!
Stayed 1 night in Apr 2023

10/10 Excellent

Kari

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay just outside of St. Louis. Nice breakfast options each morning. Only complaint is the pool was too chilly to swim!
Stayed 2 nights in Mar 2023

10/10 Excellent

Kathleen

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
K
Stayed 1 night in Mar 2023

4/10 Poor

Tommy

Traveled with group
Liked: Cleanliness
Disliked: Room comfort
The last night we had a very bad disappointment. The guest below us was fighting and throwing things around the the room. And had to have the police call to take care of the situation. And the Sunday breakfast was not so good.
Stayed 2 nights in Mar 2023

10/10 Excellent

Wanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

jerry, niles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Go place to stay.
Stayed 1 night in Mar 2023

8/10 Good

Joseph

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Pool was cold for being indoor, nevertheless, the stay was worthwhile.
Stayed 2 nights in Mar 2023

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast needs improvement.
Stayed 1 night in Feb 2023

6/10 Okay

Stephen

Stayed 2 nights in Feb 2023

10/10 Excellent

Alice A, Quincy

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and accomodating. Excellent choices at breakfast both days. Pool was very clean and so was the room.
Stayed 2 nights in Feb 2023