Ratings based on 210 Verified Reviews

4.2 out of 5
89% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Dec 21, 2016 on Hotels
Comment from Hotel Management
Dec 23, 2016 by General Manager, Hotel Management
Thank you for your fantastic ratings! We're pleased you stayed at the Hampton Inn St. Louis/Fairview Heights and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Yours in Hospitality, Nick Elven, General Manager
2 out of 5
by A verified traveler

Not so great this time.

Posted Nov 28, 2016 on Hotels
The stay was less than adequate. The bed was very hard and uncomfortable. My husband had to fix the toilet at midnight. The shower was antiquated. The breakfast was less than desirable. We went to Bob Evans down the road. The front clerk did not care about my concerns, he said some people like our beds and some people don't. He was very unfriendly. I have stayed here before, but this time will most likely be the last.
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
Thank you for your review. On behalf of our entire team, please accept our sincere apologies for providing you with anything less than a satisfactory experience. Please be assured that we are taking immediate steps to avoid such problems in future. It is our goal to provide an excellent experience to each guest, and we hope you will give us a chance to redeem ourselves the next time you visit our area. Yours in Hospitality, Nick Elven General Manager
5 out of 5
by A verified traveler

Posted Oct 1, 2016 on Hotels
The hotel was great. Very comfortable beds, clean. Everyone friendly. Good breakfast. The only problem in hall when leaving room to check out. A cleaning lady was in hall cussing using the f word plus other choice words. Thank goodness there was no children in the hall
Comment from Hotel Management
Oct 3, 2016 by General Manager, Hotel Management
Thanks so much for choosing the Hampton Inn St. Louis/Fairview Heights! It's so nice to read that we met all of your expectations and that you were especially happy with your clean, comfortable room and the cozy bed. I have shared your feedback with my housekeeping staff, and I am sorry for the inconvenience you experienced. We enjoyed having you as our guest and hope to have the opportunity to welcome back on a future visit. Yours in Hospitality, Nick Elven General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Stay

Posted Sep 26, 2016
We checked in very late. We had been at the local clubs and came in to check in at 2:30am. Staff was very friendly and offered to let us check out a little later which we didn't but it was a nice gesture. We always have a nice time when staying at the Hampton Inn's. Little on the high price side but it is worth it. Always clean and I have to find the shampoo so I can buy some for everyday because it was excellent. Would also love to have a comforter for at home. I love the comforters. Thanks again for an enjoyable stay.
Comment from Hotel Management
Sep 27, 2016 by General Manager , Hotel Management
It is a pleasure to read your fantastic review about the Hampton Inn St. Louis/Fairview Heights! We are delighted you enjoyed every aspect of your stay with us, especially our friendly service and in-room amenities. We appreciate your loyalty towards our brand and hope you will choose us again for all of your future St. Louis area visits. Yours in Hospitality, Nick Elven General Manager
5 out of 5
by A verified traveler

very clean, comfortable

Posted Sep 16, 2016 on Hotels
great relaxing stay
Comment from Hotel Management
Sep 18, 2016 by General Manager, Hotel Management
Thank you for taking the time to post this wonderful review for other travelers. It is gratifying to know our guests are leaving completely satisfied. Our staff works hard to deliver outstanding service along with clean, comfortable accommodations, and comments such as yours are appreciated by all who serve you. Thanks again from all of us at Hampton Inn St. Louis/Fairview Heights. We hope to see you again soon! Yours in Hospitality, Nick Elven General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 10, 2016
Friendly staff, great breakfast, loved the indoor pool
Comment from Hotel Management
Sep 11, 2016 by General Manager, Hotel Management
We are delighted to know you thoroughly enjoyed your stay at Hampton Inn St. Louis/Fairview Heights! Your comments about our welcoming staff and our delicious breakfast offerings are what makes our day! We hope you will stay with us whenever your travels bring you back to the St. Louis area. It was our pleasure having you as our guest! Yours in Hospitality, Nick Elven General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from St. Louis

My Go-To Hotel

Posted Jul 19, 2016
I always stay here when I am in the area. It is quiet and convenient for me. Too bad the pool wasn't open.
5 out of 5
by A verified traveler

Great trip mid-trip stop

Posted Jul 11, 2016 on Hotels
staff was very friendly and helpful
5 out of 5
Recommended
for Everyone
by A verified traveler from Memphis, TN

The Perfect Stay

Posted Jun 24, 2016 on Orbitz
Pros: Location,Location,Location
Cons: None that we saw.
Location: Great eating and shopping places every where.
We was so impressed with the hotel and the location as it relate to eating facilities and shopping areas that we changed our destination for our 30th year anniversary from Atlanta to St. Louis. We had a great time and the rooms were great. Shouts out to the cleaning staff for being so kind and making sure our room was on point.
5 out of 5
by Janel from Birmingham

So comfortable!

Posted Jun 23, 2016 on Hotels
The most comfortable bed I've ever slept on! Everything else was great also, as it usually is in a hampton inn. My hotel of choice.